5.8
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 14,649 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The driver side headlamp did not work. I noticed both left and right headlamps had moisture inside. I took my truck to the dealership and they told me I would have to get an appointment for them to take digital images of the headlamps to send to Ford Motor. So they sent me home with only one headlamp in working order. I made the appointment. It took 2hrs to get the digital images. A crack appeared at the bottom of each headlamp at the exact same spot. I left the dealership the second time with only one headlamp working. 24 hours later, Ford Motor told the dealership they believed it was caused by an outside collision and would not be covered by the bumper to bumper warranty. The dealership offered to replace at cost and suggested I contact the State Attorney General-??s office and try to mediate Ford-??s decision. I made an appointment to replace both headlamps after the weekend at their earliest opening. I have kept the faulty headlamps. I believe Ford Motor is trying to mitigate cost of a faulty product at the expense of public safety. The States Attorney General attempted to mediate. However, a Consumer Affairs Legal Analyst from Ford wrote that the warranty was denied because the headlamp was damaged in a car accident. It was not.
- Wadesville , IN, USA
The contact owns a 2023 Ford F-150. The contact stated that while driving 45 MPH, the taillights, running lights, and indicators were inoperable. There were no warning lights illuminated. Upon further research, the contact linked the failure to NHTSA Campaign Number: 23V418000 (Exterior Lighting). The local dealer was contacted, the vehicle was visually inspected, but the vehicle was not officially diagnosed or repaired. The manufacturer was contacted and referred the contact to the local dealer for assistance. The approximate failure mileage was 71,842.
- Norman, OK, USA
NHTSA Safety Defect Report -?" 2023 Ford F-150 Lightning Tailgate Light Bar Condensation My 2023 Ford F-150 Lightning has moisture and condensation building up inside the rear tailgate light bar. It looks exactly like the issue described in Ford recall 23S30, also known as NHTSA recall 23V-418. Even though my VIN is not included in that recall, my truck is showing the same symptoms. The condensation collects behind the lens, especially around the reverse light section, and becomes worse after it rains or after I wash the truck. Lately, I-??ve noticed the reverse lights flicker at times, which makes me think the moisture is getting into the electrical components. If the reverse lights go out or stop working properly, it becomes a safety concern because other drivers and pedestrians may not see that I-??m backing up. This could easily cause an accident, especially at night or in parking lots. I brought the truck to a Ford dealer and was told that my VIN isn-??t part of the recall and that I-??m just outside of the 36,000-mile warranty. The truck currently has around 37,000 miles. They said they couldn-??t replace the light bar unless Ford adds my VIN to the recall. The issue clearly matches the same defect Ford already acknowledged, which involves moisture getting into the tailgate light bar due to cracks or poor sealing. I believe Ford-??s recall should be expanded to include more 2023 model trucks like mine that are having the same problem. It-??s not an isolated case, and I-??ve seen other owners reporting identical issues online with newer builds. Since this involves lighting that affects safety when reversing, it should be handled even if the truck is just outside warranty coverage. I can provide photos and a short video showing the condensation inside the light bar and the flickering reverse lights if needed.
- Reno, NV, USA
The vehicle was recalled in October 2023 for water getting into the tailgate lens that could cause the reverse lights to malfunction. The vehicle was brought in for repairs on Jan 24, 2024. I notice that the tailgate lens has water in it now.
- Peoria, AZ, USA
A considerable amount of water intrusion has occurred in the rear light bar which is for braking and reverse lights. After taking it to my dealer, Ford has stated that unless water is "pooled" inside the unit this is normal, and that some condensation inside the assembly is "normal". I don't believe a sealed unit is supposed to have any water inside it, and this is the exact issue that lead to the recall campaign 23S30, which was performed on this truck in probably late 2023. I am concerned that this water will lead to malfunction as is happening to many other owners on the discussion forums, and I won't know.
- Allen, TX, USA
The contact owns a 2023 Ford F-150. The contact stated that while the vehicle was parked in the driveway turned off and unattended, the contact became aware that all the interior and exterior lights were flashing. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 24V682000 (Exterior Lighting). The contact called the local dealer and was informed that there were no recalls on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was contacted and transferred the contact to the NHTSA Hotline. The failure mileage was approximately 60,000.
- Grosse Lle Township, MI, USA
4 or more different trailers some new some old, have been towed by our truck. With all of them the truck gave a warning that the right turn signal was out, when hooked up to a GMC Sierra the taillights all worked fine. When this happens the brake lights go out and the blinker blinks quickly. While using a trailer with its own braking system, the truck gave a fault that the trailer battery was not charging and none of the lights worked, causing a huge safety concern when coming to a stop. After turning the truck off and back on it worked fine. We took it to a Ford dealer and was first told it was the trailer, they tried it on 3 trailers the tech had and the blinker issue happened on 2 of the 3. Then they told us our trailers were too old. We refused to take it back without further diagnostics. They performed a BCM update. The next time we hooked up a trailer was this past weekend and the same issue occurred. We are hesitant to bring it back in as we need the vehicle and last time the dealership had it for over 15 days. I Due to the nature of the issues, the problem either lies in the connector, wiring, trailer control module or worse case scenario the body control module. Ironically My husbands job recently bought a ford F550, an employee driving it while pulling a trailer said it did the same thing but with the left blinker. They hooked that trailer to a Chevy truck and all worked fine. This is clearly an issue with Fords Trailering system. What steps should we take to get this fixed. We haul a lot of trailers. The truck has just over 5000 miles on it.
- Westfield , WI, USA
The headlights in cars that use these super bright ass lights are ridiculous! They need to be changed into normal headlights. The lights in auto parts stores say for offroad use only! The lights in cars now, they are brighter than the ones with the offroad use only warning. Please fix this crap. We can't see when there's oncoming traffic. It's going to cause much more than just accidents. Fix it.
- Montague, CA, USA

- Winona, MN, USA