After operating the vehicle normally and backing into a parking space, I stopped the vehicle and selected Park, turned the vehicle off, and exited. Before the driver-??s door was closed, the vehicle began to roll forward unexpectedly. I ran back to the vehicle and reentered it to regain control, with the driver-??s door still open and the seatbelt not fastened. After stopping the vehicle, I selected Reverse, at which point the vehicle surged backward unexpectedly. The open driver-??s door struck another vehicle and the driver, and my vehicle continued backward, colliding with a fence and then a tree. The vehicle did not behave as expected after Park was selected, creating a serious safety risk to myself and others. Several vehicle systems appeared to malfunction or fail during the incident. The specific component or system responsible is not yet known, and the vehicle is currently available for inspection. The incident resulted in property damage and back pain, for which I later sought medical care. The vehicle has been inspected by a collision repair facility and is currently being handled through insurance. The manufacturer has been informed and stated that insurance should make determinations regarding the incident.

- Hollywood, FL, USA

While coming into my garage to park, it-??s like the truck accelerated which caused damage to the truck and my home.

- Russellville, AR, USA

I was stopped waiting in line at a security gate. I was approximately 10 feet from the vehicle in front of me. A police officer started to walk between the vehicles. My foot was lightly on the brakes when suddenly the truck started surging forward. I immediately jammed as hard as I could on the brakes but my truck continued to move forward. I was forced to slam the shifter into park. There was a loud grinding noise and it startled the police officer and she jumped out of the way., my truck stopped just before hitting the vehicle in front of me. My truck has the 10R80 transmission and it has now completely failed at 16000 miles. The vehicle completely locked up but fortunately I was moving under 10 mph because it would have been catastrophic had I been going faster. It became immediately undrivable. The dealership has tried to fix it but as of today after two weeks in their shop, can-??t even get it out of park.

- Holly, MI, USA

The rear glass panel of the panoramic sunroof on my 2024 Ford F-150 (approximately 8,800 miles) suddenly and spontaneously shattered while I was driving. There was a single upward-pointing fracture near the front-center of the panel, and the rest of the glass fragmented outward from that point. There was no impact, no debris, no nearby vehicles, and no physical evidence of anything striking the roof or surrounding areas. No objects were found inside the vehicle. The sunroof is available for inspection upon request. This failure created an immediate safety risk. The shattered panel was directly above my two children seated in the rear, and falling glass fragments posed a significant danger of injury. A sudden overhead glass failure also presents a hazard to other drivers if fragments are expelled from the vehicle. There were no signs or symptoms before the breakage. The Ford dealership inspected the vehicle but did not identify any impact damage and did not confirm a cause. The failure has not been reproduced, but I found multiple similar reports from other Ford owners, suggesting this may be consistent with spontaneous internal stress failure of the tempered glass. Given the complete lack of impact evidence and the serious safety risk to occupants and other motorists, I am reporting this as a panoramic sunroof safety defect.

- Missouri City, TX, USA

[XXX]- Vehicle did not start, instrument cluster blacked out, infotainment screen blacked out. disconnected/reconnected battery myself everything worked. [XXX]- Instrument cluster blacked out, disconnected/reconnected battery myself, everything worked, dealership still towed vehicle in to diagnose. Same day dealership said the battery was "a little low" so they put a small charge on it and everything checked out fine. They said when I disconnect/reconnect the battery the codes are reset. So i should hope that the issue does not happen again but if it does, don't disconnect/reconnect the battery. [XXX]- Instrument cluster blacked out, drove straight to dealership where the service writer witnessed the issue and started a service file. Codes were pulled and in just the four days since it was last in the dealership there were multiple codes recorded (appx 40 over the four days). Diagnosis was a bad instrument cluster/computer module that is attached. It was replaced and vehicle returned 04 August 2025. [XXX]- Instrument cluster blacked out, drove straight to the dealership, where Service Writer, Service Manager, and Parts Manager all witnessed the same issue. Started another service file. As of the writing of this information, 08 August 2025, the vehicle is still in the shop. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Germantown, TN, USA

While driving there was a loud "boom" noise and the panoramic sunroof rear glass panel exploded. I was not driving under any overpasses, and no objects were kicked up on the roadway in front of me. Pieces of shattered glass fell down onto my two small children in the backseat who thankfully were not cut by the glass. Center section of the glass was blown out, and the surrounding glass was pushed outward indicating that the glass blew out from inside outward. After pulling over I observed two cracks running the length of each side of the glass near the edges, indicating possible stress cracks from expansion of the glass inside of the frame. This is a known issue by Ford Motor Company, with a current class action lawsuit regarding various Ford vehicles. The truck was taken to a dealership who denied a warranty claim, even given the circumstances regarding the incident.

- Corona, CA, USA

Water leak coming from above head speakers when raining apparently cause by faulty sunroof and/or components of sunroof. Can potentially cause a serious safety issue if water drips into the face/eyes of vehicle operator when driving. Dealer service center unable to reproduce the problem but consistently happens with significant rain. Dealer states a drain was not properly connected and was repaired but leak has not been fixed. Vehicle has been looked at two times by the dealer and they were unable to find the cause of the problem. No warning messages were given from the vehicle.

- Levittown, NY, USA

parts unavailability on a new vehicle. Vehicle: 2024 Ford F-150 Raptor R Issue: OEM A/C suction hose (NL3Z-19867-C) failure -?" no parts available Effect: Inability to perform basic climate control repairs on a warranty vehicle Ford Case: [XXX] Contact: [XXX], [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Sioux Falls, SD, USA

Sunroof randomly shattered while driving

- New Orleans, LA, USA

After running for an extended period of time, the heating/cooling vents stop blowing air. If this happens while the windshield is icing up or fogging and the defrost vent isn't blowing air, this could be catastrophic.

- Kansas City, MO, USA