10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
4,180 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #6

Jun 202025

F-150 Hybrid

  • miles
Three incidents happened with this vehicle. When I put the car on reverse and reversed and stopped, the gear was then put on drive and before the accelerator was stepped on the vehicle propelled itself at a very high speed and I had to emergently step on the brakes before it hit anything. The the front collision warning did not come on and the vehicle did not brake on its own. The same thing happened in our driveway and before we could apply the brakes the vehicle crashed into a tree. This time also the front collision warning did not come on and the vehicle did not brake and went and hit a tree. There was a video that captured this incident and was shown to our Ford dealership and they did not do anything about it. We told them that the vehicle accelerates by itself and is a safety hazard. Since this did not involve any other vehicle or pedestrian the hazard was limited only to ourselves, The insurance was charged more than $10,000 to fix the damages and we also had to pay a deductible of $1000. More importantly we are unaware if this has been reported by others and can cause serious injuries to the driver, occupants of the vehicle and other who may be involved inadvertenly. Any death caused will become the responsibility of the driver even though this was not the mistake of the driver.

- Hanford, CA, USA

problem #5

Dec 162025

F-150 Hybrid

  • miles
I was attempting to leave a parking spot when while maneuvering the vehicle it suddenly and unexpectedly accelerated to a high speed into a tree. There is a police report and security video as the incident took place in a hospital parking lot. The truck is totaled and settled but insurance company not interested in liability. My wife and I were injured. I have no idea or explanation for the sudden acceleration. Nobody is investigating if there was a vehicle malfunction or not. I just want it documented somewhere in case it is happening a lot. The crash was violent and occurred from a near complete stop on a clear day with no distractions.

- Plainfield, NH, USA

problem #4

Dec 232024

F-150 Hybrid

  • 80 miles
The contact owns a 2024 Ford F-150 Hybrid. The contact stated that while driving 45 MPH and depressing the brake pedal, the vehicle unintendedly accelerated to 85 MPH. The contact continuously depressed the brake pedal until the vehicle decelerated. The contact stated that the failure recurred after releasing the brake pedal, which required the contact to continuously depress the brake pedal until the vehicle decelerated. The message "Brake Reduction" was displayed. The contact pulled over to the side of the road. The contact stated that upon turning off and restarting the vehicle, the vehicle operated as intended. Additionally, the contact stated that the interior eye-tracking camera had failed to register the driver's presence in the vehicle intermittently, causing the vehicle to slam on the brakes while driving 70 MPH. The contact stated that the Lane Keeping System (LKS) occasionally prompted the driver to keep hands on the steering wheel while the driver's hand were already on the steering wheel. The vehicle was taken to the dealer; however, the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, and a case was filed; however, no further assistance was provided. The failure mileage was approximately 80.

- Lansing, MI, USA

problem #3

Jan 012025

F-150 Hybrid

  • miles
In 2024 Ford introduced a turn detection in the F-150 (and other Ford vehicles). This feature extends the adaptive cruise control which recognizes speed limit signs and dynamically adjusts the speed control to comply with speed limits. This added Turn Detection, detects curves that have the Yellow highway curve warning signs with the small orange suggested speed limit sign below and automatically slows the vehicle down to at or below the suggested corner speed. The vehicle slowly goes through the curve and then rapidly accelerates out of the curve back the set cruise speed. This causes a huge safety issue especially on highways with higher speed limits where the suggested corner speed is substantially below the general flow of traffic. First Example of safety issue: When driving on a highway with a higher speed limit (especially 60mph or higher) with cruise control set for example to 65mph (speed traffic is naturally flowing at), entering a corner with a suggested speed sign of 55mph causes the vehicle to brake unexpectedly bringing the vehicle from 65mph+ to 52mph rapidly. This unexpected braking cause vehicles following to be caught off guard and in multiple cases almost rear end my truck. Second Example of safety issue: When driving through canyon highways in Colorado where almost every corner has a suggested corner speed, the truck is constantly braking hard into corners and rapidly accelerating out of corners. With the corners so close together in these canyon highways it creates a situation where the truck becomes difficult to steer and keep on the road because of the numerous and rapid speed changes which is very dangerous in a canyon environment. This issue has been problematic since I purchased the truck new, this behavior is acknowledged by Ford when I took it into the dealership to get it addressed and they have indicated that the functionality is working correctly and there is nothing they can do to correct it even though it's a safety issue.

- Ridgway, CO, USA

problem #2

Dec 152024

F-150 Hybrid

  • 25,000 miles
The contact rented a 2024 Ford F-150. The contact stated that while attempting to reverse, the vehicle independently accelerated. The contact stated that the brakes failed to respond as needed. The contact was able to steer the vehicle and ended up in a neighbor's driveway. The contact was then able to shift into the park gear. There were no warning lights illuminated. The contact informed the Enterprise Rental Car where the vehicle was rented of the failure. The vehicle was not taken to the dealer. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure and filed a complaint. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 25,000.

- Gardiner, ME, USA

problem #1

Jun 182024

F-150 Hybrid

  • miles
Multiple times the acceleration has stuck and would not release when hitting the brakes. I have to stick my foot under the accelerator and lift the petal to get acceleration to stop. Without physically lifting the petal it would appear this continues indefinitely.

- El Campo, TX, USA