9.8

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
464 miles

About These NHTSA Complaints:

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problem #28

Dec 152024

F-150 Lightning

  • miles
Windshield wipers stop working for minutes at a time. Then work and pause off an on half way up the Windshield. The tailgate won't stay up. It will drop open all on its own when driving even when it's locked.

- Tallmansville, WV, USA

problem #27

Dec 062022

F-150 Lightning

  • miles
Within first two months of ownership of new F-150 Lightning, we found the windshield is covered by or contains in its lamination far too many tiny bright dots, specks, or tiny pin point bubbles (say, on average, less than 1/4" apart) that appear and cause glare when the sun shines almost directly through them. This glare from the tiny defects makes it hard to see the full road, especially when the sun is low. I assume it is a manufacturing defect. Reported to Ford Dealer back in December, 2022, but they never responded to me. And after windshield glass was replaced due to a rock hit with OEM glass, it has the same sun glare with the tiny bubbles, so manufacturing is consistently bad? I think this could be a recall situation.

- Goleta, CA, USA

problem #26

Sep 222024

F-150 Lightning

  • miles
My vehicle had a wiper motor recall that came out when I bought it. I had to wait 2 years for parts and I had it done in May of this year. Vehicle harldy sees any rain so the wipers have only been used a few times since then. Well today I was driving and it started to rain and the wipers wouldn't turn on. What's the point of a recall if they are just going to install more defective parts. Sad part is the original wiper motor worked with no problems. Also this engine has cylinder deactivation on it and is operating when it isn't suppose to. So if I'm accelerating from a dead stop it turns on cylinder deactivation and I loose power and acceleration. The ford dealers and ford customer service people don't care I have an unsafe vehicle.

- Whiting, IN, USA

problem #25

Aug 172024

F-150 Lightning

  • miles
About a year ago there was a wiper motor recall, bought jt in for that. Last few months wipers get -??stuck-?? mid wipe for a few seconds and then rectify. Today wipers got stuck mid wipe indefinitely. I hit the button a few times and they completed the wipe. Annoying for a 2 year old vehicle, perhaps a problem with the recall replacement motors?

- Murrieta, CA, USA

problem #24

Aug 162024

F-150 Lightning

  • miles
The vents stop pushing air, regardless of setting, so windshield defroster does not work to clear the windshield of fog. Happens while driving and no adjustments to climate control change airflow unless I turn the car off and back on. Occurs infrequently and without clear cause. Dealership failed to reproduce the problem when I took it in.

- Beaverton, OR, USA

problem #23

Jun 292022

F-150 Lightning

  • miles
The computer/s that control every piece of equipment does not function as designed! The cruise control adjusted the speed (upward) without touching the controls. The lane keeping function will drag the truck into a turnout lane, left or right especially on a two lane highway with turn out lanes. The windshield wiper control has to be constantly manipulated to keep the windshield clean during snow and or rain storms. The instrument panel constantly changes which distracts the driver as so does the computer screen. The pre collision equipment works only sometimes. All the computers installed affect the function of other computers which causes driver distraction, like txt and driving.

- Elizabeth , CO, USA

problem #22

Jan 192024

F-150 Lightning

  • miles
I received a recall for a windshield wiper motor and took my vehicle to a dealership to have it fixed. Before I went I checked several times to ensure they had the part to perform the recall and they informed me they did. I took it in 01/19/2024 for the recall, waited two and an half hours and they never performed the recall. When I asked the dealership why they did not have an answer and said they would call me back. They have not as of 01/25/2024. I have in the mean time contacted Ford who said the recall should have been performed to take it to another dealership to have it done because it is an active recall. I just don-??t understand how the dealership decided what Ford said was a recall did not need to be done and they are a ford dealership.

- Pueblo, CO, USA

problem #21

Nov 012023

F-150 Lightning

  • miles
I purchased a brand new Metallic Blue 2022 Ford F150 XLT Supercrew FX4 Off Road edition from Greenway Ford in Orlando, FL on [XXX] I traded in a blue 2014 Ford F150 XLT that I had owned for 10 years and was for the most part, a reliable vehicle that I loved. The odometer on the new F150 read ~124 miles on it at the time of purchase. After several months into owning the vehicle the rear passenger window malfunctioned and would not go up. I took it to Greenway Ford and they repaired it in a day under warranty and I didn-??t think anything of it. As we entered the Florida rainy season the truck developed a very faint musty smell. After several weeks of hard rains at the beginning of November 2023, I started to hear water sloshing along the sides of the truck. After inspecting the carpets under the floor mats I found them to be completely soaked. I took the truck to Greenway Ford service center where they informed me that the windshield was not installed properly from the factory when the vehicle was built and has been accumulating water and not draining properly. I'm very concerned that there is mold in the vehicle as it still smells. The ABS sensors were also not calibrated. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Oviedo, FL, USA

problem #20

Jan 012023

F-150 Lightning

  • miles
Ford is non-responsive in fixing 3 recalls for my vehicle. I have been attempting to get a repair scheduled for over 6 months and keep getting told I will eventually get a call.

- Reno, NV, USA

problem #19

Aug 022022

F-150 Lightning

  • miles
Ford is unable to correct the safety recall for the windshield wiper motor. Ford has sent out notice of recall with instructions to call them to correct on four + occasions. I have made four (4) attempts since the recall and two (2) dealerships in my area both have turned me away stating they would not be able to repair due to parts not being available, etc... The ability for the wipers to deactivate during rains/heavy rains would be a critical defect, placing drivers and other motorist, pedestrians at risks.

- Scottsdale, AZ, USA

problem #18

Jul 062023

F-150 Lightning

  • miles
I brought this vehicle into 2 different Ford dealers to have the Recall 22C22 (wiper motor) taken care of. Both dealers said my wiper motors were not part of the affected recall parts. My wipers had stopped working one time and this was reported to both the dealers and Ford. The dealers will not fix it without Ford's permission. Ford is telling me I must take it back to a dealer to see if they will fix it. Here is the quote from Ford, "Since the vehicle is still having issues with the wiper motors not working, the dealership must assist. They need to inspect again and if they are refusing service you will need to find another dealer. I have been in touch with [XXX], and he stated same thing you first thing you told me that it had passed inspection. If they state that current malfunction is not related to the recall, then we can still review to see how we can help. The vehicle needs to be inspected again and if they refuse, go to another dealer and we can review again." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Factoryville, PA, USA

problem #17

Jun 092023

F-150 Lightning

  • miles
Following automatic install of Ford Power-Up 4.2.4 on 6/9/23 center 12-?? infotainment display has been experiencing freeze ups, audio glitches, and video delays. This occurs most often when the rear back up camera is active. At times the rear backup camera video freezes or blanks out entirely. I have not yet contacted the automaker because they-??ve not released any sort of update or comments dealing with the issue. The malfunction could pose a risk of collision as the rear camera becomes briefly unusable even while in motion.

- Port Deposit, MD, USA

problem #16

Jan 212023

F-150 Lightning

  • miles
Since first taking delivery of the vehicle, the front windshield has exhibited poor visibility and significant glare, especially in rain during the evening/night, due to what appears to be a film of some sort. The windshield impairs visibility to the extent that it scares me to drive in rain, producing a sort of cataract effect on your vision. My local Ford dealer in Louisiana attempted to address by replacing the windshield wipers and cleaning the windshield on at least three separate occasions over the course of six months, yet the issue persists. Like another complainant with the same issue (NHTSA ID no. 11524402), Ford stored my truck for months while awaiting chips to finish the vehicle. As of 6/21/23, my local dealer is communicating with corporate Ford regarding windshield replacement.

- Covington, LA, USA

problem #15

Jan 312023

F-150 Lightning

  • miles
I ordered an f150 in march of 2022 The build date was April of 2022 It was apparently stored in a harsh environment for 10.5 months It was January 31 of 2023 before I received the truck The windshield was pitted and visibility was diminished, especially with early or late sun There were also apparently chemicals on the inside of windshield that were difficult to remove even after 10+ attempts at cleaning. Complaint was filed through the MN attorney general office to ford motor and nothing was done. I brought back to dealer on 4/24/23 Windshield was finally changed on 5/19/23 Visibility was definitely hindered and I feel all vehicles made and stored by ford in this manner should be recalled and inspected.

- Hibbing, MN, USA

problem #14

Jan 182023

F-150 Lightning

  • miles
Ford dealership, Soul Lake Ford, in Sour Lake Texas states that they will not order or make entry to fix a recall notice from Ford due to no parts available. So they stated wiper motor fails while in service they will repair as priority need. I stated the recall states failure can cause potential crash risk. They refused to put me on a repair call list. I call customer complaints at Ford and they didn-??t resolve. So no to take care of recall.

- Beaumont , TX, USA

problem #13

Jan 012023

F-150 Lightning

  • miles
Windshield wiper motor has been recalled with no "quick or timely" solution I ask ford to provide a rental car until repair can be completed or buy back the truck. I tried to take to a Ford dealership but they keep saying there is no parts. Which I understand buy in the meantime I need a working car due to my work I can't have any active recalls.

- Wichita, KS, USA

problem #12

Feb 032023

F-150 Lightning

  • miles
Wipers nest down lower on the windshield when turned off. The wipers freeze to the windshield since they are below the defroster area causing them to stick and not operate in winter driving.

- Pelkie, MI, USA

problem #11

Sep 292022

F-150 Lightning

  • miles
Windshield Wipers do not operate consistently. Initial problem was identified while driving; pressing the wash button resulted in water on the windshield mixing with dirt to create a lack of visibility issue, the wipers moved a few inches and stopped. Repeated attempts to turn wipers on and off eventually solved the problem. Condition is repeatable when cold, and intermittent after warm up. After a long delay and a replaced SCCM, Ford returned vehicle only to encounter safety failure again during driving. There are no warning lamps to indicate a malfunction.

- Roseville, CA, USA

problem #10

Oct 182022

F-150 Lightning

  • miles
Windshield wiper doesn-??t work into a raining time.

- White Lake, MI, USA

problem #9

Oct 042022

F-150 Lightning

  • miles
Windshield wipers stopped working. Restarted the truck and this happened repeatedly every 3-5 minutes. Electronic curtesy wiper control also disabled on the screen. (Can't turn off function)

- Manchester, NJ, USA

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