10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
11 / 0
Average Mileage:
111 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #49

Aug 272023

F-150 Lightning

  • miles
The loud sound of shattered glass and of glass cracking played over the sound system. This is the second time it has happened to us. Turning off the F150 and opening the door did not help it stop. This is very scary when driving. Since it happened before, I didn-??t panic this time, but it is a reoccurring problem that could contribute to an accident.

- Montgomery, AL, USA

problem #48

Aug 222023

F-150 Lightning

  • miles
2022 Ford F-150 tremor owner with B&O Unleashed sound system. Yesterday 8/22/2023 when starting my truck I experienced a loud big boom followed by loud static and popping sounds which was varying in pinch and level for all speakers. I could not turn off the audio or turn down the audio. I turned off the truck and it continued to make the same noises for some time before stopping on its own. I had to drive for over 30 minutes with this going on in order to get home. I eventually got back into the truck later on and started the truck with the issue resolved and back to normal operations for now. I have also had multiple issues since the purchase of the truck in July 2022 of when attempting to roll up my automatic windows and they keep reopening on there own. Sometimes it takes two or three tries to keep the window up.

- Lodi, CA, USA

problem #47

Aug 132023

F-150 Lightning

  • 7,658 miles
The contact owns a 2022 Ford F-150. The contact stated that after starting the vehicle, the sound system started making an abnormal popping sound, and then a loud static sound was bouncing from speaker to speaker. The contact turned the volume down however, the static and popping sound continued. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer but was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was 7,658.

- Adams, NY, USA

problem #46

Aug 132023

F-150 Lightning

  • miles
My vehicle sound system sometimes makes ear splitting squelching noises. It has caused my ears to ring. It has done it twice in the last week.

- Arlington , TN, USA

problem #45

Aug 022023

F-150 Lightning

  • miles
Component: Stereo + Speakers I was put at risk because of the extremely loud sound coming from the speakers that I could not control. I was unable to hear traffic around me or concentrate on driving. It startled me so much I almost swerved into traffic. It was inspected by the manufacturer and they performed a reprogramming of the (audio controller?). There were no other warning lamps, messages, or other symptoms prior to the problem. It first appeared after owning the vehicle for 6 months. Details of incidents: I have had this happen 6 times: Turn on vehicle. Explosive POP comes from the speakers followed by no sound. Volume controls are unresponsive. No audio plays. After 15-20 seconds, the audio returns and volume controls are responsive again. I have had this happen 2 times: Turn on vehicle. Explosive POP comes from the speakers followed by continual max volume static. Volume controls are unresponsive. Restarting the vehicle does not fix the problem. Static continues for up to 40 minutes. Once vehicle was turned off for more than a few minutes, the problem stopped and audio returned to normal.

- Arvada, CO, USA

problem #44

Aug 022023

F-150 Lightning

  • miles
The following occurred in a 2022 Ford F150 Raptor with less than 500 miles. As soon as I put the car in drive and turned out of the parking lot, there was a huge boom that sounded like an explosion. I assumed that something had burst or all of my glass was shattered and the sound of loud crackling noises could be heard coming from the speakers. After the explosion-like sound, I was unable to hear for some time and I nearly went deaf. Regardless of whether I turned the audio on or off, the loud crackling noise would not go away. without delay The service manager afterwards contacted me and told me that the sound system needed to be reconfigured after I drove to the dealer to demonstrate the problem.

- Tumon, GU, USA

problem #43

Jul 072023

F-150 Lightning

  • miles
while driving, with the audio system off, suddenly I heard a loud explosion. next I heard what sounded like class breaking. I thought i was involved in an accident and slammed on my brakes. Realizing I was ok, the next thought that came to mind was that someone shot at me. The crackling sounds ( like glass breaking did not stop). i drive directly to a ford dealership. they heard and acknowledged the cracking sound. i turned off the truck and the sound CONTINUED.

- Algonquin, IL, USA

problem #42

Jan 012023

F-150 Lightning

  • miles
Deafening sound, speaker pop and random static/buzz sound coming through speakers at random times to include forward /reverse driving, changing gears etc.

- Spring Valley, CA, USA

problem #41

May 132023

F-150 Lightning

  • miles
Loud pop and then extremely loud static coming through all speakers, pulled over turned truck off and noise continued. Unable to drive because noise was so loud. Started truck again and turned off multiple times, turned radio on and off multiple times and noise continued. With truck off doors closed and locked noise continued. After about 15 min it stopped and worked normal. I called dealer and they said they don-??t have a fix and if it is currently working normal there-??s nothing they can do.

- Henderson, NV, USA

problem #40

Jun 302023

F-150 Lightning

  • miles
I was driving down the highway and a loud pop followed by a very high pitched static noise came out of my speakers. I had to unhook a battery terminal to get it to stop. This is the 3rd time this has happened and the dealership won-??t do anything as it-??s extremely difficult to replicate.

- Savage, MN, USA

problem #39

May 062023

F-150 Lightning

  • miles
Vehicle B&O Unleashed sound system makes seemingly random BOOMs at full volume (>1000watt system) then a crackling and static sound as well. This is a health risk as my ears hurt 2 days afterward and were ringing no less than 2 hours. This is a safety risk as it seems like gunshots and I was panicked and almost wrecked. Others on forums have wrecked. Here is a description of the -??event-?? this Saturday 5/6/23 Start truck, tiny popping sound, think little of it. Drive about 2 minutes then BOOM BOOM BOOM three speaker max volume blasts, then tweeters start to crackle and give that constant -??static-?? sound. All tweeters continued for minutes. (video in middle of this) I stopped at a light, turned truck off and turned back on-?? no change sounds continue. Stopped at another light, turned truck off, opened door, then turned back on. The static stopped but crackles continued, upon restart static and crackles both continue. What was curious is that as I sped up the volume increased and decreased slightly when I slowed down, which is in line with the variable speed settings. I thought that was peculiar as it indicates some of the settings are still sending normal signals. Stopped, turned off truck, got out and closed door, and fifteen seconds later all sounds finally stopped (have video of this but too much data for NHTSA online portal system).

- Conroe, TX, USA

problem #38

Apr 262023

F-150 Lightning

  • miles
When starting the car there was a loud audio pop that transitioned into a deafening static sound that I could not stop. I had to drive 80 minutes to the dealer with the windows down so I didn-??t end up with hearing damage. The stereo could not be turned down or off. The volume knob would turn but the level showed as though it were turned off. After 80 minutes of it my ears were ringing and still are. The dealer tells me I need some replacement -??radio-?? module as they were unable to make the sound stop and leave the car safe to drive.

- Springboro, OH, USA

problem #37

Dec 302022

F-150 Lightning

  • miles
Sound system randomly stops working and makes an extremely load cracking and popping sounds. Usually happens a few minutes after start

- Sidney, ME, USA

problem #36

Apr 142023

F-150 Lightning

  • miles
Extremely loud popping and then static noise from speakers. Loud enough to cause ear pain. Has happened twice to date.

- Bridgewater, VA, USA

problem #35

Apr 112023

F-150 Lightning

  • miles
My 2022 F-150 4x4 Platinum Supercrew Powerboost full hybrid, about 11,500 miles, had no issues until about 6:30 PM 4/11/23, when I started the truck as normal. Immediately, a very loud explosion sound occurred followed by loud "sparks and crackles". The sound was painfully loud, but after 5-10 seconds the sound ended. Thereafter, the the audio system was unable to produce any sound in any app (audio, nav, phone, etc). In audio, the volume was shown as zero on the screen and continued to show zero on turning of the volume knob. Turning the audio system on and off and turning the vehicle on and off did not alter the problem; volume remained zero and the car was silent in all modes. Later that night, a couple hours after shutting the vehicle off, I restarted the vehicle and the audio was normal. This is dangerous and unacceptable.

- Baxter, TN, USA

problem #34

Mar 282023

F-150 Lightning

  • miles
I remote started the vehicle, when inside the vehicle I pressed the start button. Directly after pressing the start button, a very loud pop followed by static played through the speakers. I was not able to turn the audio volume down or off. I was forced to drive home while the loud static noise continued to play through the speakers. When I arrived home about 25 minutes later, I was able to disconnect the vehicles battery to stop the static playing. I also noticed a burnt electrical smell inside the vehicle but could not identify where specifically the smell was coming from. The following day, the issue seamed to be resolved but the audio quality appeared to be diminished. The subwoofer is no longer working as a result of this audio issue. This would have been very dangerous had I been driving when the problem started and if I had my young child in the vehicle.

- Brownsboro , AL, USA

problem #33

Mar 262023

F-150 Lightning

  • miles
Upon starting the vehicle there was an extremely loud electrical static/popping sound coming from all speakers. Sound was extremely loud, in the hearing damage range - estimate over 100db. After a few seconds the sound stopped. I have seen reports online that this is happening to multiple customers driving late model Ford F150 with the B&O speaker system. If this had happened while driving it would be extremely startling and could lead to accidents. The sound is so loud it could cause hearing damage.

- Frisco, TX, USA

problem #32

Mar 202023

F-150 Lightning 6-cyl

  • miles
On multiple occassions the speaker system has had a deafening blast of static noise that actually made my ears hurt. luckily my daughter wasn't in the car on either occassion but the sound was so loud that I actually had ringing in my ears after I figured out how to make it stop. I told ford about it but they said there's no fix and they don't know when one will be coming out. I have dash cam video of both incidents that I uploaded to youtube: first incident https://youtu.be/rtBawsLdca0 2nd incident - short pops of static at :25 and 1:15 in the video https://youtu.be/rWSP5E-XXCM

- Brunswick, ME, USA

problem #31

Mar 152023

F-150 Lightning

  • miles
Today I start my 2022 F150 Hybrid and I got a loud beep like something didn't work, and then the speaker started screaming at more than 100decibel. It was so loud I couldn't stay inside for more than 10s. I still feel sick after 30?min. I tried to stop / restart the car, the noise continues. I had to wait 30?min and when I re-started the noise stopped. I am VERY concerned about this problem regarding my young kid. If she was in the car at that time, she could have permanent erring loss. I went to my dealership and once again they said they need to see the problem do to anything. This unacceptable from Ford. Since that, I have ear protection near by... Here the video: https://youtube.com/shorts/m8LuFmoRGAU

- Biscyane Park, FL, USA

problem #30

Jan 072023

F-150 Lightning

  • miles
Started the truck and there was a loud pop followed by every speaker in the truck blasting an ear-splitting machine-gun like sound. The volume and audio power controls had no effect. Shutting down the truck and opening the door stopped it, but it immediately start again when the truck was started. After several restarts, I hit the F-150 forums and found that pulling fuse 28 from the passenger footwell would stop it so I could drive the truck home. The next day I put the fuse back in and the issue has not reoccurred. I took the truck into the dealer at the next appointment and they were not able to reproduce the issue or find any codes (they listened to music at various volumes and channels for 20 minutes trying to reproduce it, even though I told them I had driven 25 hours since then without it happening). This issue is well known on the Ford F-150 forums with reports of some dealers trying reprogramming or replacing modules, but no conclusive fix that I've heard of. I have a video of it occurring, but the upload won't take video.

- Liberty, TN, USA

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