Started truck then we heard a loud pop, similar to a gun shot. Then we heard crackling through the speakers. Audio volume controls were ineffective as well as radio on/off controls. Turned truck off and restarted no pop this time but the crackling continued. I called my local Ford dealer to schedule a service appointment for the next afternoon. Then next day when I was driving the truck to work the crackling continued for several minutes then the sound system went back to normal. That afternoon, 12/4 after work I drove the truck to the dealer I had purchased the truck from to drop it off. I reported the situation to the service advisor and he said since the sound system does not throw codes it would not be able to be diagnosed unless the problem duplicated itself which I would have to leave the truck for an extend period of time.

- Flower Mound, TX, USA

I have a 2022 Ford F-150 Platinum with B&O Sound system. Yesterday, while driving I experienced a loud boom followed by loud staticky crackling sounds coming from the sound system. I thought I had been hit by another vehicle or somebody had thrown something at the car. I stopped immediately to see if glass was broken and got out of vehicle for fear it was going to burn or blow up. The crackling sound continued even after turning off the sound system and turning off the vehicle. The crackling continued for approximately 30 minutes. This morning, I started the car and the crackling sound was not present. This is a safety issue because it caused me to be alarmed and behave in abrupt manner to get out of the car, and may have even caused hearing damage.

- St. Paul, MN, USA

I started my 2022 F150 with B/O Audio and an extremely loud blast that sounded like a cannon shot out of the speakers. My volume dial didn't work and loud crackling and popping sounds were coming out of the tweeter speakers. This has been reported many times already. Turning the audio and the entire vehicle off did nothing. Crackling actually would continue when vehicle was turned all the way off for at least 2 minutes, which would indicate some power was still being fed to the speakers for some reason. No warning lamps/messages appeared.

- Bismarck, ND, USA

This complaint was already documented here: NHTSA ID Number: 11487857 Turned my truck on to hear a LOUD pop, scared everyone inside. Speakers continued to crackle and pop, at a lower volume. No audio or music played. Thinking it would go away, I continued out of our neighborhood. When it didn't, I stopped and turned the truck off, as well as locking the vehicle, with the same crackling noise coming from the speakers despite everything being shut off. Turned the truck back on and went through audio settings. The only thing that made it stop was switching from "Stereo" to "Surround" mode in the settings.

- Burleson, TX, USA

This morning, as soon as I started the vehicle and started backing down the driveway, an unbelievably loud popping sound emitted from the speakers. I immediately slammed on the brakes having no idea what had just happened. This has happened previously but have not heard in a few months so I thought the problem was corrected. It is the loudest noise I have ever experienced and is extremely dangerous as it happens at different times and is just ear splitting. My ears are still ringing and it happened at 8:45am this morning.

- Arlington, TN, USA

-The surround sound speaker system has produced a load popping sound as if being struck by lightning on several occasions upon starting the truck. It is extremely loud and normally goes away after a few seconds. The most recent incident occurred while I was driving and did not stop for several minutes. It is as if the radio is turned to it's highest volume and produces an electrical static sound. I had to return to my home and shut the truck off to stop the sound. I restarted the truck twice and the sound started again each time. -This is a tremendous saftey issue as the shock of the sound is very frightening and could cause someone to lose control of the truck. In addition, the sound is so loud that I was unable to hear any outside sounds or sirens. It could cause hearing damage as well. -It is a very sporadic issue and until my most recent incident, only occurred upon starting the truck. It's very difficult to replicate with the dealer, but I understand this is happening with many owners of Ford F150's. -The vehicle has not been inspected for this specific issue. Normal maintenance has been followed and there has been nothing to indicate this is an issue. -No warning lights, but there may be a connection with the software updates. This is pure speculation, but it seems to occur when Ford pushes a software update to the vehicle.

- Lancaster, OH, USA

I am having multiple electrical glitches with the vehicle. While I was in bluecruise the self driving mode the vehicle warned me to take control and when I did the vehicle was stuck in a loop on the highway with notifications alarms. I was able to take a video one of the times. I took it to the ford dealer and they said they needed me to bring it back when an engineer was available. While waiting to go back had another serious issue with the head unit/audio system when I started up the vehicle. Ear damaging sounds came on and I lost control of the head unit. Shut the truck off and turned it back on and the ear piercing noises persisted. I made a video of this too. My head unit randomly reboots while driving the vehicle. Went back to ford and they did an update instead of having engineers diagnose the problem. Audio system still doesn-??t work right and I think it is damaged from the event.

- Orlando, FL, USA

Loud, oscillating static through speakers when starting vehicle. Measured at 106db. Audio controls non-responsive. Shutting off vehicle and opening door eventually caused it to stop. Resumed again when restarting vehicle. Eventually stopped after letting it sit 30 minutes. This is extremely dangerous. Not only is this a level that can lead to hearing damage, but if this happened while driving, it could easily result in an accident.

- Lathrop, MO, USA

The radio will make a loud popping static noise that is louder than a gun shot. Damaging to my ears and children.

- San Antonio, TX, USA

Loud popping coming from the pillar and roof speakers after shutting the vehicle off, it scared me to death, this can cause accidents.

- Covington, LA, USA

Very Loud pulsing/crackling noise coming from speakers. I was Startled and had to pull over on busy highway to figure out what was happening. Thought truck was going to blow up.

- Farmington, CT, USA

Audio system creates loud pops and static noise, intermittent, continues with audio off, discontinues with vehicle off. Loud enough noise to be a hazard while driving.

- Draper, UT, USA

Vehicle started making EXTREMELY loud popping noises from all speakers. This occurred at start up and repeated several times. I turned off the vehicle and did not drive but I-??ve now researched and found others with the same truck system-??s experiencing the same and some crashes have occurred. There does not seem to be any Ford representative acknowledging the problem so I wanted to report it.

- Broken Arrow, OK, USA

Upon starting my pickup after work a loud static sounding noise was heard coming from the speakers in the rear doors and in the A pillars of the vehicle. I was unable to get the noise to stop even if the radio was turned off. I had no control of the volume coming out of the speakers and it seemed that it was as loud as they could go. The noise was not always constant, sometimes quieting down for 10 to 15 seconds at a time. However, I have a half hour drive to get home and this sound was continuous for the entire drive. The noise was loud enough that I feel hearing protection would be required to operate the vehicle. I drove the vehicle to the dealership where I had purchased it and made an appointment to have the issue resolved.

- Lincoln, NE, USA

This has happened to me 3 times now. When I start the truck, a loud pop can be heard and then an extremely loud static noise starts throughout the entire truck. All speakers produce loud static and popping sounds. I took this to the dealer and while happening and the dealer had -??no idea-?? what to do. The only remedy I-??ve been given is to disconnect the battery for 5 minutes and reconnect. This makes the awful sound stop. This happened while drive and almost caused me to crash twice. There is talks of this on forums happening to other truck owners with the BO Unleashed sound system. Ford, NHTSA please create a TSB and figure this issue out. It affects my hearing every time the static and popping starts. Forums have said the Digital Sound Processor is a part of the problem when streaming with Apple car play or android auto. I spent $70K on this truck and am tired of this happening. please please get this issue fixed or else it will cause a serious crash. This has occurred three times from years April 2022-December 2023!!!!

- Albuquerque, NM, USA

I was driving this morning and out of nowhere, my radio starting making the loudest noise I've ever heard (x3). Louder then a darn gun shot. I almost had an accident because I thought the truck was exploding. Had to slam on the breaks and jump out. Dealership was no real help, so had to walk all the way home to get noise canceling headphones so I could reenter the vehicle. Re-entered to a burning smell. Called Ford and was told to try and remove and reinstall the battery. I did this and it fixed it, but now driving with noise canceling headphones and can't have anybody in the car out of fear for hearing loss. Sitting here at my desk with ringer ears and bad headache.

- Austin, TX, USA

This horrifyingly loud rhythmic noise came out of my speakers yesterday. I have a F-150 Platinum with B&O Stereo system. My ears felt like they were bleeding and I actually experienced pain due to how loud the noise was. It happened when my truck was parked and I went to start it and the deafening noise hit. No matter what I did, turned the volume down, radio power off, turned the truck ignition off - it still made the noise. I also smelled a very strong burning smell that smelled like burning wires or transmission fluid. I have a video of it. I walked away to call Ford service and came back in about 5 minutes and the noise had stopped. When I opened the drive door, the noise started up again. I left and came back again and noise had stopped and didn't start up again. Had it towed to the dealer who said they had never heard of this before. They have it now and I sent them a link to the Ford F-150 forum and articles that are online talking about it from back in August. Extremely frustrating!!!

- Milton, GA, USA

There has been times when for no reason at all I will start up the vehicle and a loud static pop sound comes out of the speakers. Then after that the sound will go on and off throughout the speakers, I have no way of turning it off, I even try to turn off the vehicle and let it sit of a minute and get back in and start it, it did not go away. I had to drive it with the static noise going on. But after I get to my destination, and park the vehicle. Let it sit for a couple of hours, then I get back in the car and the sound is gone. I have try to complain to ford, and they keep on telling there's nothing they can do.

- Sugar Land, TX, USA

B&O sound system loud scary pops and static, Sync 4 screen goes blank while driving, also blank sometimes for minutes at startup, I have had it come on, watch the 360 camera begin to backup and look in the mirror the camera lags not showing the car behind me. Constant messages of steering failure, catalytic converter failure drivetrain failure dealer says nothing wrong.

- Covington, LA, USA

Randomly and suddenly while driving on OH State Route 98, my vehicle started a ROARING audio expulsion that could NOT be stopped. It was coming from EVERY speaker and at MAXIMUM volume and lasted for about 45 minute. I tried audio controls, I pulled over on the side of the road and shut down my vehicle. I opened my door to "complete" the computer shut off. I tried randomly pulling fuses to no avail. I did NOT have tools to remove the battery connection. It produced such power that a distinct odor of electrical fire was present. I did NOT witness flame, but I was very worried it was soon to happen. I drove to dealer. All controls SEEMED to work normally. The audio was dangerously loud and we recorded a video / audio.

- Waldo, OH, USA