10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
11 / 0
Average Mileage:
1,024 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #101

Apr 142022

F-150 Lightning

  • miles
This has happened to me 3 times now. When I start the truck, a loud pop can be heard and then an extremely loud static noise starts throughout the entire truck. All speakers produce loud static and popping sounds. I took this to the dealer and while happening and the dealer had -??no idea-?? what to do. The only remedy I-??ve been given is to disconnect the battery for 5 minutes and reconnect. This makes the awful sound stop. This happened while drive and almost caused me to crash twice. There is talks of this on forums happening to other truck owners with the BO Unleashed sound system. Ford, NHTSA please create a TSB and figure this issue out. It affects my hearing every time the static and popping starts. Forums have said the Digital Sound Processor is a part of the problem when streaming with Apple car play or android auto. I spent $70K on this truck and am tired of this happening. please please get this issue fixed or else it will cause a serious crash. This has occurred three times from years April 2022-December 2023!!!!

- Albuquerque, NM, USA

problem #100

Dec 032023

F-150 Lightning

  • miles
Again today 12/3/23 the sync 4 screen upon startup froze in a gray screen for minutes then restated rendering the Federally Mandated Tear Camera 100% inoperable. Nothing worked for minutes a safety hazard not being able to see and move

- Covington, LA, USA

problem #99

Nov 302023

F-150 Lightning

  • miles
I was driving this morning and out of nowhere, my radio starting making the loudest noise I've ever heard (x3). Louder then a darn gun shot. I almost had an accident because I thought the truck was exploding. Had to slam on the breaks and jump out. Dealership was no real help, so had to walk all the way home to get noise canceling headphones so I could reenter the vehicle. Re-entered to a burning smell. Called Ford and was told to try and remove and reinstall the battery. I did this and it fixed it, but now driving with noise canceling headphones and can't have anybody in the car out of fear for hearing loss. Sitting here at my desk with ringer ears and bad headache.

- Austin, TX, USA

problem #98

Nov 272023

F-150 Lightning

  • miles
This horrifyingly loud rhythmic noise came out of my speakers yesterday. I have a F-150 Platinum with B&O Stereo system. My ears felt like they were bleeding and I actually experienced pain due to how loud the noise was. It happened when my truck was parked and I went to start it and the deafening noise hit. No matter what I did, turned the volume down, radio power off, turned the truck ignition off - it still made the noise. I also smelled a very strong burning smell that smelled like burning wires or transmission fluid. I have a video of it. I walked away to call Ford service and came back in about 5 minutes and the noise had stopped. When I opened the drive door, the noise started up again. I left and came back again and noise had stopped and didn't start up again. Had it towed to the dealer who said they had never heard of this before. They have it now and I sent them a link to the Ford F-150 forum and articles that are online talking about it from back in August. Extremely frustrating!!!

- Milton, GA, USA

problem #97

Sep 052023

F-150 Lightning

  • miles
Parked running boards do. Or always go up, lighting stays on for 10 min, have to go play with on/off over and over and to get it to shutoff. On the HwY BC shuts off out of nowhere, and ping pongs back and forth. Get messages saying drivetrain failure, steering failure go to the Dealer naturally. Nothing wrong. This is a big [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Covington, LA, USA

problem #96

Nov 222023

F-150 Lightning

  • miles
Loud pop from sound system is back again, and did it so loud scared the crap out of a passenger, this is beyond dangerous, the software update didn-??t work, Ford denies any issues at all exist on anything.

- Covington, LA, USA

problem #95

Nov 062023

F-150 Lightning

  • miles
I had warranty work done on a trailer brake module on October 23, 2023. About 3 weeks after that it seemed like my transmission was a little rough. Then Nov. 6, I had several incidences where I was at a stop, and it felt like someone hit me from behind and lurch my truck forward a little bit. It seems very dangerous. In case someone in a crosswalk is walking in front of me I could possibly hit them up. My Ford diagnostic tells me that it is the electric transmission fluid pump. There was no warning no lights lit up on my dashboard warning me that this would happened. After I started the motor the next morning, the check engine light came on. The next day I drove it for a short time around the block and the check engine light was not on. I drove it straight to the dealership and made an appointment to take it in. I have read several articles and forums complaining about the exact same thing recently. It seems as if there should be a recall on this issue. Another issue since I-??ve had the truck brand new in July 2023 is it always skipped second gear which kind of makes it a little rough starting off.

- Redlands, CA, USA

problem #94

Mar 012023

F-150 Lightning

  • miles
B&O sound system loud scary pops and static, Sync 4 screen goes blank while driving, also blank sometimes for minutes at startup, I have had it come on, watch the 360 camera begin to backup and look in the mirror the camera lags not showing the car behind me. Constant messages of steering failure, catalytic converter failure drivetrain failure dealer says nothing wrong.

- Covington, LA, USA

problem #93

Sep 012022

F-150 Lightning

  • 20,000 miles
The contact owns a 2022 Ford F-150. The contact stated that while driving at various speeds, the parking brake independently activated with the brake warning light and "Parking Brake Engaged, " and "Collision Alert" messages displayed. The vehicle had been taken to the dealer on several occasions where they vehicle was serviced under warranty; however, the failure returned soon after repair. Additionally, the contact stated that the "Front Camera Fault" and "Trailer Detached" messages intermittently appeared on the instrument panel. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 20,000.

- Ninnekah, OK, USA

problem #92

Oct 302023

F-150 Lightning

  • miles
Vehicle was not affected by any recall or other remediation program, but experienced a state of reduced power and reports the high voltage battery system and/or the 4WD/powertrain has faulted and requires immediate service.

- Vineyard Haven, MA, USA

problem #91

Dec 152022

F-150 Lightning

  • 7,000 miles
The contact owns a 2022 Ford F-150. The contact stated that while driving at 5 MPH, the instrument panel went black. The speakers made a loud abnormal sound which distracted the driver. No warning light was illuminated. The vehicle was taken to a dealer to be diagnosed; however, the vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 7,000.

- San Antonio, TX, USA

problem #90

Apr 152022

F-150 Lightning

  • 10,000 miles
The contact owns a 2022 Ford F-150. The contact stated that while driving at 5 MPH, the instrument panel went black. The speakers made a loud abnormal sound which distracted the driver. No warning light was illuminated. The vehicle was taken to a dealer to be diagnosed; however, the vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,000.

- San Antonio, TX, USA

problem #89

Jun 302022

F-150 Lightning

  • 12,000 miles
The contact owns a 2022 Ford F-150. The contact stated that while entering the vehicle, he became aware that the interior lights were not functioning as needed. The contact also stated that while driving at an undisclosed speed at night, the high beam headlights were inoperable, even though the indicator light was illuminated. After restarting the vehicle, the vehicle returned to normal functionality; however, the failure had become a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 12,000.

- Delmar, DE, USA

problem #88

Oct 142023

F-150 Lightning

  • miles
While driving on the interstate my 2022 F150 Lightning platinum lost all power to the front motor. The "comfort" mode display showed no warnings, messages, or signals to indicate that power was severely limited. I realized the issue as the vehicle was losing speed as I was going up a grade where the vehicle would hardly maintain 75mph with my foot to the floor. I have pictures from the incident which I have uploaded. (The screenshots are from the typical display, and with the specific vehicle power menu enabled. I did not capture a picture of the "Comfort" display during the incident. I have uploaded an image of the comfort display I had previously taken.)

- Pocahontas, IL, USA

problem #87

Oct 122023

F-150 Lightning

  • miles
Loud popping + static sound while car is on. Audio controls unresponsive, loud enough to cause hearing damage.

- Golden Valley, MN, USA

problem #86

Oct 072023

F-150 Lightning

  • miles
I started the truck. I heard a loud pop over the sound system. This was followed by a loud crackling noise over the speakers. The sound continued after the sound system was turned off. The speakers smell like they were burning.

- Green Bay, WI, USA

problem #85

Sep 012023

F-150 Lightning

  • 12,000 miles
The contact owns a 2022 Ford F-150. The contact stated that while the vehicle was parked in the garage, the vehicle started without the key fob on three occasions. There were no warning lights illuminated. Additionally, the hood cover was missing when the vehicle was purchased. The contact purchased carbon pouches for the key fob and verified the vehicle did not start. The vehicle was taken to the local dealer, where it was diagnosed that the failure was due to an unknown program. The dealer informed the contact that the vehicle was not manufactured with a hood cover. The vehicle was repaired, but the failure recurred. The contact stated that the manufacturer was aware of the kind of failure that the vehicle had experienced. The failure mileage was approximately 12,000.

- Wilsonville, OR, USA

problem #84

Sep 192023

F-150 Lightning

  • miles
Three times now a VERY loud static noise comes through the speakers when I start the truck. It sounds like a blown amplifier. It only lasts for a few seconds, but it is loud enough that my ears are still ringing. It would cause a wreck if it happens when driving. I am taking into Ford dealer on Monday, but they say they have never heard of the issue.

- Naples, FL, USA

problem #83

Sep 182023

F-150 Lightning

  • miles
Battery module failure. Vehicle in limp mode, with 20% available power. Drove to dealer (40mi one-way) at 55mph. Contacted Ford Battery Electrical Team for support. No loaner available. In a rental car until repairs made., If 1 or more battery modules are defective, what is likelihood of other modules going bad?

- Zuni, VA, USA

problem #82

Sep 092023

F-150 Lightning

  • miles
On start, a loud "pop" was heard and the audio system went into full volume static and other sounds. Radio could not control it, on/off or volume, nothing would stop it. sound was deafening and lasted as long as the ignition was on. turned off ignition, yet it kept on regardelss of what I did with any interior controls. Sound was deafening and as I came to a stoplight, I could not hear the siren of an ambulance approaching from the left. I could not hear the siren due to the noise in the cabin! No way to stop the noise except after shutting down the ignition and leaving it alone for 15minutes........and it turned itself on again even after I had left the vehicle!

- Tullahoma, TN, USA

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