The contact owns a 2022 Ford F-150. The contact stated that while driving at 5 MPH, the instrument panel went black. The speakers made a loud abnormal sound which distracted the driver. No warning light was illuminated. The vehicle was taken to a dealer to be diagnosed; however, the vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 7,000.

- San Antonio, TX, USA

The contact owns a 2022 Ford F-150. The contact stated that while driving at 5 MPH, the instrument panel went black. The speakers made a loud abnormal sound which distracted the driver. No warning light was illuminated. The vehicle was taken to a dealer to be diagnosed; however, the vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,000.

- San Antonio, TX, USA

The contact owns a 2022 Ford F-150. The contact stated that while entering the vehicle, he became aware that the interior lights were not functioning as needed. The contact also stated that while driving at an undisclosed speed at night, the high beam headlights were inoperable, even though the indicator light was illuminated. After restarting the vehicle, the vehicle returned to normal functionality; however, the failure had become a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 12,000.

- Delmar, DE, USA

While driving on the interstate my 2022 F150 Lightning platinum lost all power to the front motor. The "comfort" mode display showed no warnings, messages, or signals to indicate that power was severely limited. I realized the issue as the vehicle was losing speed as I was going up a grade where the vehicle would hardly maintain 75mph with my foot to the floor. I have pictures from the incident which I have uploaded. (The screenshots are from the typical display, and with the specific vehicle power menu enabled. I did not capture a picture of the "Comfort" display during the incident. I have uploaded an image of the comfort display I had previously taken.)

- Pocahontas, IL, USA

Loud popping + static sound while car is on. Audio controls unresponsive, loud enough to cause hearing damage.

- Golden Valley, MN, USA

I started the truck. I heard a loud pop over the sound system. This was followed by a loud crackling noise over the speakers. The sound continued after the sound system was turned off. The speakers smell like they were burning.

- Green Bay, WI, USA

The contact owns a 2022 Ford F-150. The contact stated that while the vehicle was parked in the garage, the vehicle started without the key fob on three occasions. There were no warning lights illuminated. Additionally, the hood cover was missing when the vehicle was purchased. The contact purchased carbon pouches for the key fob and verified the vehicle did not start. The vehicle was taken to the local dealer, where it was diagnosed that the failure was due to an unknown program. The dealer informed the contact that the vehicle was not manufactured with a hood cover. The vehicle was repaired, but the failure recurred. The contact stated that the manufacturer was aware of the kind of failure that the vehicle had experienced. The failure mileage was approximately 12,000.

- Wilsonville, OR, USA

Three times now a VERY loud static noise comes through the speakers when I start the truck. It sounds like a blown amplifier. It only lasts for a few seconds, but it is loud enough that my ears are still ringing. It would cause a wreck if it happens when driving. I am taking into Ford dealer on Monday, but they say they have never heard of the issue.

- Naples, FL, USA

Battery module failure. Vehicle in limp mode, with 20% available power. Drove to dealer (40mi one-way) at 55mph. Contacted Ford Battery Electrical Team for support. No loaner available. In a rental car until repairs made., If 1 or more battery modules are defective, what is likelihood of other modules going bad?

- Zuni, VA, USA

On start, a loud "pop" was heard and the audio system went into full volume static and other sounds. Radio could not control it, on/off or volume, nothing would stop it. sound was deafening and lasted as long as the ignition was on. turned off ignition, yet it kept on regardelss of what I did with any interior controls. Sound was deafening and as I came to a stoplight, I could not hear the siren of an ambulance approaching from the left. I could not hear the siren due to the noise in the cabin! No way to stop the noise except after shutting down the ignition and leaving it alone for 15minutes........and it turned itself on again even after I had left the vehicle!

- Tullahoma, TN, USA

The audio system is malfunctioning - a loud audible cracking noise occurs when audio sources are selected or connected/disconnected from the vehicle's sound system. During the malfunction, the volume control knob was unresponsive, and there was no varying difference in sound when attempting to lower the volume. The sound was so loud that it caused my ears to ring and my body to involuntarily flinch from the shock of the sudden and sharp noise coming from the speakers. My ears continued to ring for several minutes following the incident. This could pose a safety risk to occupants as it may lead to long term hearing damage or loss. I have scheduled an appointment with my Ford service department to have the issue addressed one week from the initial occurrence. There were no warning lamps, messages, or other symptoms of the problem prior to the failure.

- Sylva, NC, USA

failure of wiring protection. I have pictures. Signal lights failed. The problem could have caused a fire in the vehicle or a major malfunction. Dealer made a repair at the dealership. Messages on the driver display indicated a problem. The dealer rep. advised me that the wiring harnesses are manufactured with soy products!!! The result of this is that rodents chewed up the wiring to the point of failure of the lighting systems.

- Rockledge, FL, USA

The all digital gauge cluster just goes out while driving leaving the driver with no instrumentation. The ford dealer states ford knows about it with a service bulletin. The vehicle is not able to be driven with iut knowing how fast you are going if you even your fuel level.

- Minden, IA, USA

Truck speakers randomly emit excessively LOUD pops and static. Took in truck for service and they -??couldn-??t replicate.-?? This was at a Ford dealer in Mew York. Gave truck back. It has done it everyday since and it-??s so loud it-??s almost like I-??m in a concert. It lasts 5-10 seconds. It causes disaffections when driving as well. First time it happened I thought something broke a window. I saw many complaints posted about this through NHTSA and found online via [XXX] that Ford issued a bulletin for this fix but my service department at the local dealership didn-??t bother to fix it. This has been an ongoing issue since I purchased the truck in late 2022. This was my first attempt to have it fixed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Palatine Bridge, NY, USA

Upon pressing the start button the sound system put out an ear piercing pop and loud statis continued for 5 -10 minutes. Audio on/off and volume buttons were rendered ineffective, no response. Disconnected the negative on the battery with not effect. Static continued from all speakers. After 10 minutes tried to start the truckand system seemed to return to normal. Reported it to Ford Dealer said they haven't any idea what it is.

- Lakeport , CA, USA

After over the air update, received a do not drive message with high voltage message and powertain failure, truck brought to dealer, were it spent 6 weeks to get repaired. As the dealer had to wait for the part even though the dealer working on the vehicle was told by Ford to order parts related to the high voltage battery back in February. In which the dealer never did

- Marlborough , CT, USA

Started the vehicle and an extremely loud popping noise came through the speaker system, then a horribly loud and terrible staticky clicking sound continued for 15 minutes or so, even after turning off the vehicle, locking it, and walking away from it.

- Buckley, WA, USA

When turning on the radio, there was a very loud pop like a gunshot or firework going off in the cab followed by sustained white noise coming from the speaker system at full volume. The volume and radio buttons did not impact the volume of the sound requiring the driver to pull over, shut the vehicle off, and open the door in order to make the sound stop. The volume of the sound was loud enough that the driver was forced to release the steering wheel to plug their ears. Upon restart the vehicle produced the sound again.

- Eden Prairie, MN, USA

My wife was driving my daughter to school. While driving on the road, at 20 miles per hour, car dashboard displayed "Powertrain Malfunction / Reduced Power" and "High-Voltage Battery Warning". Car immediately lost power. My wife quickly pulled the car to the road side. My wife noticed fluid started leaking underneath the car. The fluid leaked along side the battery tray platform. Photos and videos were taken to show the fluid leakage process. Called my car insurance company for road side assistance. The car was towed on a flatbed to the FORD dealership for repair. Dealership service department had trouble diagnosing the problem and finally reported the issue 1 week later. The service person said one of the battery module, No. 76, failed and caused the whole battery system / power train to shut down. I asked: "There are over one hundred modules in the battery platform. One failed and cause the whole car to shut down in the middle of driving?" Service person did not know the answer. Dealer contacted Ford to replacement of the battery module. Ford said the replacement module will take 2 to 6 weeks to replace. Once the the replacement module arrives, dealership will drop the battery platform to replace the module and diagnose for the fluid leakage problem. The replacement process will take 1 more week. Dealership estimate the repair time will take total of 4 to 8 weeks to repair. My wife and daughter were in the car when the car shut down in the middle of driving in the middle of the road. Luckily car had minimal power to pull to the road side and avoided rear incoming cars. It could have been a disaster for the passengers. I checked the Ford F150 Lightening Forum. https://www.f150lightningforum.com. It seems that other Lightening owners are experiencing similar problems. I don't know the total number of problems. I am hoping by reporting this issue, other people could avoid similar dangerous situation.

- Buena Park, CA, USA

2022 Ford F-150 tremor owner with B&O Unleashed sound system. Yesterday 8/22/2023 when starting my truck I experienced a loud big boom followed by loud static and popping sounds which was varying in pinch and level for all speakers. I could not turn off the audio or turn down the audio. I turned off the truck and it continued to make the same noises for some time before stopping on its own. I had to drive for over 30 minutes with this going on in order to get home. I eventually got back into the truck later on and started the truck with the issue resolved and back to normal operations for now. I have also had multiple issues since the purchase of the truck in July 2022 of when attempting to roll up my automatic windows and they keep reopening on there own. Sometimes it takes two or three tries to keep the window up.

- Lodi, CA, USA