10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
14 / 0
Average Mileage:
1,225 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #31

Jan 182023

F-150 Lightning

  • miles
Driving down road with radio on( apple car play) there was an extremely loud sound from all my speakers that made me close my eyes in pain and almost swerve lanes. It sounded like all my speakers blew. The radio no longer worked and i had to wait until the next day for it to operate as normal. I am concerned now to have my baby in the vehicle and have this happen.

- Spring, TX, USA

problem #30

Jan 182023

F-150 Lightning

  • miles
I was driving and all the sudden an insanely loud sharp BEEP noise started and would not stop. It was coming from the speakers. I could not get it to stop. It was so loud I have lost hearing in my left ear. I had to exit the truck and disconnect the battery. Others are having this issue and Ford has no recall.

- Caldwell, ID, USA

problem #29

Jan 182023

F-150 Lightning

  • miles
While entering the highway, speakers produced a deafening static noise, no way to control or stop the noise. It was certainly well above the level for hearing damage concerns, but also made it nearly impossible to drive safely. System was completely unresponsive to any attempt to turn off/reset/etc. There were no indicators/etc, and it finally stopped itself randomly. The only way I can try to describe how extreme this problem is, is to say imagine someone firing a gun next to your ear while you attempt to drive. Had it happened only a few minutes later while merging into traffic, it very possibly could have caused an accident.

- Glenview, IL, USA

problem #28

Jan 132023

F-150 Lightning

  • miles
Description: Upon starting the vehicle there was an extremely loud "popping" sound through the speakers followed by a constant static/popping noise coming through the speakers at max volume. The sound is not responsive to any adjustments to the stereo volume and is persistent even with the volume set to "0" or "off". The only remedy was to turn the vehicle off, close the door and lock the vehicle. Even then, the issue continued upon startup until I disconnected to battery to reset the the system. This has happened 3 times in the past 4 months. Dozens of other Ford F-150 Raptor owners have reported the same issue but in every case, the dealer is unable/unwilling to find the issue. What component or system failed or malfunctioned, and is it available for inspection upon request" Stereo/Speakers. Yes. How was your safety or the safety of others put at risk? The noise is extremely loud to the point where hearing damage could be caused within a very short period of time, especially for young children which I have. The sounds is also extremely startling and if this happened while driving, could prevent the driver from being able to safely operate the vehicle. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem was not reproduced at the dealer while they had the vehicle, but they are aware and were unable/unwilling to resolve the issue. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has been inspected by the local Ford dealer but they were unable/unwilling to find the root issue. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear"

- Peoria, AZ, USA

problem #27

Dec 082022

F-150 Lightning

  • miles
Stereo/Infotainment system loud bang followed by increasingly loud static through the speakers. Occured 20 or so seconds after starting the truck and driving down the road. Happened around 2800 miles and has only happened once. Initial bang was startling and the static noise was distracting which could have caused an accident. Volume button non functional. Stopping and shutting vehicle completely off and on momentarily did nothing. After letting the truck sit off and locked for 5min+ the sound finally stopped and everything returned to normal. There was a distinct burning smell left in the truck for the rest of the day. Ears were left ringing for a couple hours after. Possible ear damage from this. Luckily there wasn't anyone else in the vehicle that could have suffered from ear damage. Dealer is aware of the issue but hasn't looked at the truck as duplicating the issue is near impossible. No warning lamps or anything visually different from normal. I have video of the static noises.

- South Ogden, UT, USA

problem #26

Jan 172023

F-150 Lightning

  • miles
The speakers in the car all "pop" and a high static/whine pitch plays out of all speakers. It does not stop unless you turn off the car and open a door to completely turn off the car. I have videos to document the noise.

- Los Gatos, CA, USA

problem #25

Dec 292022

F-150 Lightning

  • miles
I have B&O Unleashed sounds system in my 2022 F-150 Platinum. Went out to work, no issues with sound. Auto-Started the truck, & came back out to my truck after grabbing some documents from my office for an offsite meeting.. Pressed the start button when I unlocked & sat down in the drivers seat, & an extrmely loud "pop" occured. Wasn't sure what it was. But then tried to make a call using Bluetooth Connection to my cellular phone, & there was no ring tone, or audio when the other end picked up the call. I then tried turning the radio up after the failed call, & the radio sound stopped working. First time that's ever happened. Restarts didn't help. Drove to my meeting in silence. Read online that sometime pulling out fuse 28 & putting it right back in resolves the issue. Performed those tasks, & the radio/sound system is working properly. Performing those tasks is not easy, as it's in the lower exterior feet area of the front passenger seating area. Especially difficult being blind in my righ eye as well.

- Breese, Il, IL, USA

problem #24

Dec 272022

F-150 Lightning

  • miles
I was leaving the neighborhood and all of the sudden the forward collision warning went off for no reason, luckily the vehicle did not apply automatic brakes. I'm afraid if I was driving on the highway and the system went off for no apparent reason it could apply brakes and cause a crash. The electrical system is randomly setting off all kinds of error messages including random alarms in the middle of the night. The truck is less than a year old with only about 10K miles...the major concern is the forward collision warning that could potentially cause a crash.

- Belmont, NC, USA

problem #23

Dec 122022

F-150 Lightning

  • miles
Upon pressing the start button a loud deafening sound emits from the speakers. Followed by loud crackling and static. Happens at least once a month. Issue began about a month after I purchased the vehicle Additionally, deploy on their own while vehicle is off and key fob is not near the vehicle.

- Brownsville, TX, USA

problem #22

Dec 132022

F-150 Lightning 6-cyl

  • miles
Tonight when I started my truck there was a loud pop sound that came from the sound system. The stereo then had no volume with any source. I shut down the vehicle and restarted it. As soon as it turned on again, the sound system had incredibly loud static coming from every speaker. My ears were ringing and when I screamed to my eight year old to get out of the truck, she could not hear me. I tried to turn the truck on and off multiple times and I eventually had to abandon it and take my wife-??s car. I have a video that shows my truck was turned off and the sound system would not stop making the awful noise. I just can-??t attach it to this report.

- Plymouth, MI, USA

problem #21

Dec 092022

F-150 Lightning

  • miles
On Friday, December 9th 2022 I started my truck via pressing the push start button in the truck. The vehicle started and went through its normal start up procedures. However - once the Sync 4 infotainment screen began to come to life an extremely loud Pop - followed by a max volume static played for a few seconds. I was extremely confused and immediately attempted to turn the volume down using the volume control but it had no effect. At first - the pop was so loud I thought the noise was my window shattering but realized it was my stereo after the static began. Their was no active audio playing when this event occurred and after the static subsided, my speakers were unable to play any sounds until I turned the vehicle off overnight. My ears are still ringing from this event 2 days later - this is a massive safety hazard and one that seems to be getting no attention from Ford.

- Ft Rucker, AL, USA

problem #20

Dec 072022

F-150 Lightning

  • miles
On the morning of 12/7/2022 I got in the truck and turned it on. All the speakers made a super loud pop/bomb/gun going off sound. Then all the speakers were making a super loud crackling sound. Had no control over the audio volume, ect. Turned it the truck off and back on, still nothing but the crackling sound. 12-?? screen and digital dash were acting weird also (delayed coming on and not synced when powering on). After several minutes started the crackling stopped and it started playing music from my carplay. Kids said they smelt a burning smell. On 12/9/2022 it happened again. Got in and before I even started it it made a loud bomb going off sound when the digital dash and 12-?? screen was starting up. Then it was fine.

- Clearwater , FL, USA

problem #19

Dec 022022

F-150 Lightning

  • miles
When entering truck and apon hitting the push button start and loud pop was heard from speakers with a continus crackling afterwards.

- Haslet, TX, USA

problem #18

Oct 202022

F-150 Lightning

  • miles
I get into the truck and push the start button, a very loud explosive ear piercing sound comes out of every speaker at full volume. It sounded like a canon shot out all my windows, a huge POP sound followed by scratching crackling sounds coming from the speakers. I tried turning down the volume to no avail, I turned off the audio but the loud scratching sound kept going at a very loud volume. The scratching sound went on for about 2 minutes then shut off. My ears were ringing and I was in a lot of ear pain due to the loud POP noise, it felt like my ear drums were blown out. I could hardly hear after this incident, I think I my have hearing loss from this loud noise. No one has inspected the vehicle, they say they want me to bring them the car when the problem happens again. I did not see any warning lamps or messages before or after the incedent

- Fullerton, CA, USA

problem #17

Nov 202022

F-150 Lightning

  • miles
I started my truck up this afternoon and heard a deafening boom and then loud crackling. At first I thought something fell on my roof and the glass was breaking. After getting out and looking around I realized the noises were coming from the speakers and under the back seat, amp area. The crackling went on for about 5 minutes and didn't stop by shutting the radio off or shutting the truck off. This seems like a very terrible safety issue.

- Troy, PA, USA

problem #16

Nov 162022

F-150 Lightning

  • miles
1. The back up brake assistant is not working. This has been defective since August 2022. It caused me to have an accident running into a post, filing an insurance claim for repairs. I have taken it to 2 different Ford dealers for service and to get the back up brake fixed. No resolve from FORD. 2. In September 2022 my F150 started going into low power mode then eventually into deep sleep mode. The battery was replaced at FORD. Now on 11/15/22 and 11/16/22 the vehicle went into low power mode and deep sleep mode again.

- Helena, MT, USA

problem #15

Nov 052022

F-150 Lightning

  • miles
Stereo system went to max volume with static and clicking, extremely loud. Volume control and power switch had no effect.

- Huntington Beach, CA, USA

problem #14

Nov 072022

F-150 Lightning

  • miles
As soon as I pressed the start button, an extremely loud and shrill sound came from every speaker. Horn also started blaring. All speakers continued to crackle, pop, and scream until I pressed the ignition button again and opened the drivers door. I was able to prevent it from happening again by removing fuse #28. My ears are still ringing 8 hours later and may have permanent hearing loss. This will absolutely destroy a child-??s hearing.

- Aldie, VA, USA

problem #13

Nov 032022

F-150 Lightning

  • miles
What component or system failed or malfunctioned, and is it available for inspection upon request" Excessively Loud Popping Noise B&O Unleashed. How was your safety or the safety of others put at risk? It is so loud that when it happened I slammed on my brakes thinking something exploded. Luckily I was in a gravel driveway on my way out when it happened. It seems to be a problem with AppleCarPlay. It happened when I tried playing an audiobook via wireless carplay and it happened again today with wired carplay and playing some music. Has the problem been reproduced or confirmed by a dealer or independent service center? I have not had a dealer look at it yet to others to look at. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The sound is so deafening that my head is ringing and pounding with just a minute the sound going off. I have not had anyone look at it. I want it to stop as quickly as possible. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" There were no warning lamps or messages.

- Idaho Falls, ID, USA

problem #12

Nov 032022

F-150 Lightning

  • miles
While driving the vehicle speaker system shorted out and begin playing static and popping noises at full volume. The intensity was so high that the vibrations caused my vision to blur and almost crash the vehicle.

- Harker Heights , TX, USA

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