I was leaving my storage unit on Sunday October 6, 2024 at around 7 pm. I was traveling at 5 mph as I approached the exit gate code box. I stopped at the top of the steep hill by depressing the brake. I rolled down the window so I could put the code in that opens the rolling gate below. As I took my foot slowly off the brake, suddenly the vehicle rapidly accelerated, veering slightly left, the steering wheel locked as I pressed the brake pedal twice more it was unresponsive. We flew like a rocket ship knocking down small trees, 2 light posts with 1 light coming down and breaking passenger side windshield. Continuing crashing through 2 iron water main fixtures and through an iron gate. At the bottom of the hill the truck flew into the air and came to a hard landing, the steering wheel unlocked and we came to a stop quickly as the one pedal finally engaged and the computer screen announced " one pedal engaged". Then announced Power Train Malfunctioned. Also airbags never deployed. Prior to the wild ride, the vehicle was awaiting the overdue WiFi update named Power Train system update and prior to approaching the hill, I had tried twice to turn on the one pedal and got the never before seen message " one pedal failure could not engage". Truck was a total loss and my passenger and I were injured. When I contacted a Ford representative and told them about the incident, I mentioned that there was 2 other incidents of a brief steering wheel lock and rapid acceleration without injury or crash, I was told that I should have brought it in, therefore they were not responsible. The 2 brief incidents left me unsure of what had happened so we thought it was a fluke and without out any computer warnings we paid it no mind.

- San Diego, CA, USA

The rear axle bolts were both discovered to be broken during a recent tire change. Upon inspection at the dealership it was confirmed that both rear axle bolts had sheared off and had begun to wear the splines of the rear drive axle that would have resulted in loss of ability to maneuver or park the vehicle. The dealership indicated that a recall had been issued for similar previous models of my truck, but my truck was not included in the recall. I am asking for recall 23S65 to be expanded as it obviously did not include all affected vehicles.

- Ennis, TX, USA

The contact owns a 2023 Ford F-150. The contact stated that while driving at various speeds, the vehicle experienced a loss of automotive power and independently shifted into park(P). Several unknown warning lights were illuminated. In addition, the contact stated that the vehicle failed to restart for several minutes and was unable to shift of out park(P). The vehicle was previously taken to a local dealer and the engine control module was repaired; however, the failure persisted. The vehicle remained with the dealer for additional diagnostic testing. The manufacturer was made aware of the failure. The failure mileage was approximately 125,000.

- Altoona, IA, USA

I made a left-hand turn during a snow storm, and the right rear wheel slid and I made contact with the curb at a relatively low speed. The rear right wheel assembly failed and snapped, leaving the wheel assembly 90 degrees to normal. In other words, the wheel went from vertical to horizontal. Upon visual inspection, the axle snapped, and the axle's interior steel looked defective. The axle appeared very coarse, porous, and poorly consolidated. I requested to keep all the parts which are now located in storage. Both the insurance company and the Ford Motor Company dealership seemed to think the axle was defective. Nobody was injured or hurt.

- Westlake, OH, USA

See attached document for complaint.

- Appleton, WI, USA

On my new Ford F-150 Lightning, five out of the six studs on the right front wheel sheared off, leaving just one lug nut and stud holding the wheel on. I took my truck into the Ford dealership who repaired the vehicle and it was returned to me. They did not appear to be escalating the dangerous situation to Ford. The dealership kept the removed parts for warranty submission.

- Huntington Beach, CA, USA

My F-150 has been a nightmare since I purchased it in April. Ford dealers are unwilling to even look into my complaints. It has now got to the point where I cant drive the vehicle on the interstate because it is too unstable at those speeds. As in the steering wheel moves one way and the truck steers another. The truck is on its 3rd set of tires with only 30k miles on the odometer, but Ford always comes up with some excuse to blame it on me. That is not the case though, I've had 3 4X4 F-150s prior to this one, so I know what to expect from and how to drive a truck.

- Johnston, SC, USA

The contact owns a 2023 Ford F-150. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the transmission shifted hard while accelerating. The vehicle was taken to two dealers; however, the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was 800.

- Malone, WI, USA

The contact owns a 2023 Ford F-150. The contact stated while driving at various speeds, the vehicle jerked abnormally while downshifting while depressing the brake pedal. There was no warning light illuminated. The vehicle was taken to the dealer on several occasions and the failure was acknowledged; however, the dealer was unable to determine the cause of the failure. The vehicle remained with the dealer for over a month before the vehicle was returned. The contact stated that the failure had worsened upon retrieving the vehicle. The manufacturer was notified of the failure and provided a case number. The vehicle was not repaired. The failure mileage was approximately 5,000.

- Southgate, MI, USA

Passenger side rear axle bolt broken. Ford has issued a recall on earlier vehicles, but they still have not created a permanent fix and it is happening to the 2023 models as well

- Livingston, TX, USA

I have a 2023 Ford F-150 that has experienced a fatigue fracture failure to the drivers side axle bolt exactly as described in recall 23S65. [XXX] My truck has 18,000 miles, and I noticed unusual noise while driving at low speed. I removed the separated axle bolt segment from within my wheel, and I continue to experience a squealing noise while lightly accelerating and braking. This failure can lead to sudden loss of acceleration or vehicles rolling away while parked. Symptoms can be subtle and often go unnoticed for significant durations of time and miles driven. Recall 23S65 does not include my VIN as my truck was built in February 2023, and the recall coverage terminates for trucks built in December 2022. I inquired with Ford's recall service line and they are unwilling to consider expanding the recall, and they recommended that I instead file a complaint with NHTSA. I believe that more trucks built after December 2022 are impacted by this defective axle design and I want to ensure eligibility for redesigned parts is accordingly extended. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Mount Pleasant, SC, USA

The truck would not shift out of park

- Albuquerque, NM, USA

-??Powertrain Malfunction/Reduced Power-?? error message with accompanied vehicle propulsion reduction to approximately 5 mph.

- San Antonio, TX, USA

While driving in sport mode multiple times, received "drive mode not available" message. Vehicle reverted to normal mode changing expected regeneration braking force. No other issues with the vehicle noted or stored in CAN. Seems to be a software glitch but arrives randomly and unexpectedly changes expected regenerative braking force requiring more driver input.

- Lebanon , OH, USA

Whitstling noise coming from transmission. Noise becomes louder when transmission is warm. Noticed on day of purchase after driving home. Have brought to dealership multiple times for issue. Noise progressively getting worse/ louder with mileage in addition to above. Vehicle is also shifting hard in lower gears when downshifting. Vehicle is also having issue with trailer connection/ break system. Can provide videos of issues upon request.

- Orlando, FL, USA

Stoped truck to get gas ! put in park ! When I got out of truck it went in reverse almost running me over !! Ripped my driver door all the way around to the front wheel before I could get it to stop !! It is equipped with a sensor to automatically put it in park when door opens !! But it did not happen !!!

- Walled Lake , MI, USA

In cold temperatures the vacuum system that keeps 4x4 disengaged seems to be failing. There is a loud grinding noise with vibrations when driving any speed. It will go away after you engage 4 wheel drive. I feel this is unsafe and worry with winter coming soon the hubs may lock up causing a head on collision or cause vehicle to go in the ditch. I-??ve had this issue since I first bought the pickup brand new in late October of 2023. In above freezing temperatures the grinding and vibration does not happen. No light warning indications when this will happen either. I have called the dealer and made a case number, they say engineering is looking into it. They tried replacing the IWEs and it didn-??t make a difference. I-??ve done a lot of research online and many people all over in colder climates are experiencing the same thing.

- Cherokee, IA, USA

The transmission is making a vibration in the accelerator pedal. dealer says its a normal characteristic but I had the same vehicle in 2021 and never had the problem

- Winchester, VA, USA

On numerous occasions the truck fails to accelerate and bogs down when taking off and turning at the same time. This has occurred when pulling out of a parking lot onto a busy street where cars are going the speed limit of 45 mph. When pulling out and making a turn you push the gas and nothing happens. The truck is basically coasting from the initial take off and is going less than 20 mph. Suddenly the cars that were coming down the road are right on top of you swerving and hitting there horn because they think you deliberately pulled out at the last minute in front of them. In actuality you pulled out of the parking lot with ample space. The problem is the truck did not accelerate. Secondly the truck handles terribly when pulling out of a driveway that has multiple angles. The truck can violently toss riders around in the seat at low speeds. This could cause someone to lose control of the steering wheel. I have reported these problems to ford dealer. I have either been told there is no problem or told -??we found the problem and fixed it-?? only to experience the same dangerous faults time and time again. I have gone as far as telling the dealer to put in their records that I said -??someone was going to get killed in a car wreck because of these flaws.-??

- League City, TX, USA

The contact owns a 2023 Ford F-150. The contact stated that while the dealer was performing tire rotation on the vehicle, the dealer informed the contact that the rear passenger's side axle bolts had fractured. The dealer informed the contact that the failure was related to NHTSA Campaign Number: 23V896000 (Power Train); however, the VIN was not included. The dealer replaced the rear passenger's side axle assembly under warranty. The vehicle was repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 16,000.

- Jackson, OH, USA