10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 19,770 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The sprag clutch is breaking across in two sections. The material was made out of a iron/powder mixture. The vehicle was in normal use when the incident occurred. The consumer felt that the repair should be under warranty due to the low mileage.
- Los Angeles, CA, USA
Ford had installed a wrong part in the transmission. It was an automatic transmission, and Ford put in a clutch that destroyed the transmission.
- Sebastopol, CA, USA
The automatic transmission is not shifting correctly causing the vehicle to jerk. A transmission technician determined that the sprag failed and the transmission must be rebuilt.
- Sebastopol, CA, USA
Consumer said the vehicle was shifting improperly. Took vehicle to dealer, and dealer indicated that transmission needed to be replaced.
- Haines, AL, USA
Automatic transmission was making a noise while driving. Vehicle was taken to the dealer, who replaced the driveline. 1200 miles later, transmission had to be replaced again.
- Palo Cedro, CA, USA
Consumer states that while driving can feel transmission slipping. Contacted dealer. Transmission failing.
- Odenton, MD, USA
Consumer stated the transmission will get stuck in 1st gear at times and will not upshift unless consumer lets off the accelerator, on one occasion, when the consumer pressed on the gas pedal nothing happened and then all of a sudden the vehicle suddenly accelerated, also the transmission would shift erractically on light acceleration.
- Standish, CA, USA
Consumer stated the transmission will get stuck in 1st gear at times and will not upshift unless consumer lets off the accelerator, on one occasion, when the consumer pressed on the gas pedal nothing happened and then all of a sudden the vehicle suddenly accelerated, also the transmission would shift erractically on light acceleration.
- Standish, CA, USA
While driving 55mph and hitting passing gear, vehicle went into idle, it would not accelerate. Dealer contacted. Consumer states recently when attempting a lane change at 70 mph, the rpms dropped to 600, consumer pumped the accelerator twice before the engine began to accelerate again, consumer states this is an intermittent problem.
- Lompoc, CA, USA
We had this truck into a dealership 9 days prior to the fire for what we thought were transmission problems, the dealership failed to find any problem with our truck and advised us that there was nothing that prevented us from driving it. 9 days later we were experiencing the same problems and felt the need to get another opinion so we were in route to a dealership and did not make it due to the truck failing and catching fire. Transmission fluid escaped the filler tube and went on the ehaust manifold which caused a flash fire. We were fortunate to get ourselves and our small children out of the truck in time. The dealership prior to the fire said that if we were in fact having transmission problems that we would have seen the overdrive light on the shifter column flashing, this never occurred which leads us to believe that there may be a failure in the computer of this truck that they refused to find. We pleaded with the service advisor at this dealership to investigate what could have caused the problems we were experiencing and they refused. Now we have a truck that has been at a dealership for almost 90 days and they have yet to find the cause of fire. And due to the fire Ford Motor Company refuses to take responsibility to their product. They denied helping us and referred us to our insurance company. We have incurred a drastic financial loss due to this and fear being put back in this vehichle knowing that it could happen again, becaus the initial cause of fire has not been found. We have faught a hard fight with allstate insurance to get them to fix our truck properly to no avial. We know of others that are experiencing similar problems and we feel Ford needs to pay attention to this mecahnical failure, due to faulty production of these trucks with their transmissions.
- Yukon, OK, USA
Transmission problem. While driving transmission burned up. Contacted dealer, and dealer was not willing to do anything.
- Jackson, MI, USA
Automatic fails to shift into lower gears for engine braking. When decending a steep grade the automatic transmission fails to apply. This has the same effect of putting the truck in neutral when going down hill. When driving in the mountains this is extremely dangerous in that it requires the brakes to do the work of slowing the truck. If the brakes overheat then the truck will "run away".
- Boulder, CO, USA
From the beginnig there was trouble when starting the engine (very long crank). The vehicle was serviced at least 3 times for this problem and was never solved. Then a few months later, while driving at a speed of about 70 mph, the entire system shut off (engine, electric, everything) and after a few terrifying seconds it would all kick back on. When the engine kicked back on there was a major jolt to the engine (and to the passengers). This happened several times even after the truck was taken in for servicing to "correct" the problem. Lastly, while returning home from vacation, we noticed that the truck was shifting hard, lunging rather than shifting smoothly. After stopping for a toll and then proceeding the engine almost cut out and would not go passed 2nd gear. We were in a very bad section of town and there was no way in hell we were going to stop. So we drove slowly to a relatives house that was closest to where we were. We have contacted Ford's customer service department in the past and were not at all satisfied with their handling of the situation. All they did was call the dealership and relay the same information we had already given them. Now we are being told that Ford must put in a whole new "different" transmission, why? they must already be aware of the problem because we were told by one of their mechanics "yeah, we had a couple of other trucks come in with the same problem. They were diesels too". hmmm.
- Miami, FL, USA
- Splendora, TX, USA