1.9
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 87,547 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Egl cooler failure, white smoke coming out of the exhaust pipe caused by coolant entering into the emission system. "on all 6.0 engines the egl cooler will fail." This problem is so "massive" with so many "massive complaints from customers" that Ford has done two things 1) designed a by-pass kit and 2) re-designed the engine to eliminate the problem (6.7 engine). When the egl cooler fails, Ford offers two solutions to the customer 1) install the by-pass kit and the problem is solved (at a cost of $4500) or 2) repair the egl cooler to bring it "back to factory" (at a cost of $4300). Ford tells customers that if option 2 is chosen, the "egl cooler will fail again". all quotes used are direct quotes from Ford's service department.
- Georgetown, TX, USA
The contact owns a 2007 Ford F250. The contact stated that while driving approximately 40 mph, white smoke emitted from the exhaust as the check engine warning light illuminated. The vehicle was towed to a dealer, who stated that the oil cooler was defective and the erg valve would need to be replaced. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 37,188.
- El Cajon, CA, USA
The contact owns a 2007 Ford F-250. The contact stated that the head gasket malfunctioned, causing coolant to spray over the engine. The contact took the vehicle to the dealer to have the head gasket replaced. The contact called the manufacturer regarding the head gasket and the manufacturer advised that the head gasket was blown due to a design flaw. The failure mileage was 88,000.
- Litchfield, CT, USA
- Richmond Hill, GA, USA