The contact owns a 2016 Ford F-250. The contact stated while driving approximately 5 MPH and hauling a trailer, the vehicle suddenly lost motive power and stalled. There was no warning light illuminated. The vehicle failed to restart. The vehicle was towed to the dealer where it was diagnosed and determined that the fuel pump had failed due to metal shavings in the fuel system. The contact was informed that the fuel system kit needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 237,778.

- Claypool Hill, VA, USA

The contact owns a 2016 Ford F-250. The contact stated while driving at an unknown speed, the shifted into Limp Mode. The contact stated that the check engine warning light was illuminated. The vehicle was towed to an independent mechanic who diagnosed that the failure was due to metal chips being in the fuel. The independent mechanic advised the contact to tow the vehicle to the dealer. The vehicle was towed to the dealer where it was awaiting a final diagnostic report. The mechanic confirmed metal chips inside the fuel. The contact stated that he was informed by other mechanics that the failure was a known issue. The manufacturer was notified of the failure and advised the contact to file a complaint with the NHTSA. The approximate failure mileage was 67,000.

- Hunlock, PA, USA