10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
21,451 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #5

Oct 162018

F-250

  • 33,000 miles
I recently parked my tt at our new rv campground. While backing it up the gate opened randomly in the middle of a turn and dented the top of my tailgate. Extremely upset I new it was going to be a hard case to submit to warranty for them to believe that it wasn't user error. A few days later I left work and drove 20 miles down the highway only to get to where I was going and get out of my truck to see the tailgate down with a full propane tank in the back an a $1000 worth of fishing poles. Today I took my wife to lunch and when we parked and got out the gate was down again. We ate went a few miles down the road, shopped and unlocked the doors using the fob and the gate dropped. That's twice in one day. It was getting worse. Shortly after, I got a last minute call to move my tt due to rising waters here in buchanan at the rv park and while I was getting ready to leave the gate opened on its own while the doors were unlocked. So I got out my camera and closed the gate. Within 20 seconds it opened again. This time I video taped it and texted the video to my Ford warranty rep. I rushed my truck to covert Ford and by gods good grace the tailgate opened repeatedly in front of every Ford rep working. I'll let you know what they find. My truck is a 2017 F250 lariat ultimate. I have a video but it is 9.63mb. Email me if you want it.

- Cedar Park, TX, USA

problem #4

Sep 052018

F-250

  • 36,000 miles
The automatic tailgate in the 2017 king ranch F250 can come open without any warning when in drive. This has happened to me at least 4 times; most recently while pulling my airstream trailer while in Utah, causing damage to my airstream propane bottles, the aluminum cover, and also putting a dent in my F250 tailgate. This issue could cause serious problems in traffic, should something fall out of the back during this malfunction. My experience recently: I had just entered the freeway and was accelerating to freeway speeds in Utah, after a quick stop for takeout breakfast at mcdonalds. A trucker flagged me down to pull over as I entered the freeway. He ran back and told me my tailgate was open. Upon inspection, it appeared the open tailgate had caused damage to my propane tanks on my airstream, the aluminum cover, and also put a dent in the tailgate when leaving mcdonalds parking lot onto the street to get back onto the freeway. We were lucky nothing had fallen out of the rear bed, as it was packed with camping gear. The automatic tailgate can only be activated by the 'keyfob' or by manually pressing the release button on the tailgate when unlocked. 1) there is no way to open or lock the tailgate other than the push button on the tailgate or with the keyfob. 2) there is no indication the tailgate is down, once in drive. (safety issue) 3) the tailgate can/does open intermittently on occasion while in drive without any operator intervention.

- Austin, TX, USA

problem #3

Aug 062018

F-250

  • 2,000 miles
While driving with a cross wind, especially on two lane roads when passed in the opposite direction by a semi, the hood jumps (pops) up approximately 1-2 inches on the rear edge. In high cross winds the distance has been higher (3-4) inches. Have had to dealer look at it and talked to Ford "chat line". their suggestion was to report it here. The rear hinges allow the hood to rotate up when latched. The front latch is taking an excessive amount of upward force in these situations and likely to fail or metal fatigue. Believe the cross wind effectively creates a vacuum which is increased by a passing vehicle which "sucks" the hood upwards. There is a normal "vibration" or shaking of the hood likely because of the lightening of the material. This is not what I am referring to. Ongoing/repetitive issue. Has occurred since new

- Estes Park, CO, USA

problem #2

Apr 022018

F-250

  • 4,753 miles
April 2, 2018. I own a Ford F250 Super Duty platinum with 4753 miles on it, purchased Nov 2017. This week was the 1st time I towed my travel trailer (gvw 7800lb) and on three (3) different occasions the tail popped open by it self. All three occasions I was turning at slow speeds and was traveling on flat pavement. The result of the unintentional openings was damage to the tailgate when the tailgate hit the trailer stanchion while turning.

- Oxnard, CA, USA

problem #1

Nov 302017

F-250

  • 8,000 miles
The driver's door would not close/latch. Temp. Was low 20's this morning and when I tried to close the driver's door it would not latch. I had to slammed the door 10 or 12 times before the door would latch close. This is similar to the problems the F-150 has been having.

- South Lakle Tahoe, CA, USA