really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
21,266 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #20

Nov 112019


  • 22,282 miles
Number two battery terminal corroded. Ford maintenance indicates that this is a known problem and the harness system needs to be replaced. It has been more than 60 days and the part is still unavailable. This defect renders the vehicle inoperable.

- Denmark, SC, USA

problem #19

Nov 192019


  • 32,000 miles
Battery cables have excessive corrosion. Batteries are leaking acid from top of battery

- Tracy, CA, USA

problem #18

Aug 132019


  • 1 miles
The 120 volt outlet in the dash faults out all the time, it has been in the shop at least four times to resolve the issue. Ford csr at first claimed the dealership could not duplicate the issue which was a lie, as I could show them the failure, then Ford csr sent me an email stating they can not fix it and if I don't like their answer to file a complaint with the better business bureau. This is the worst customer service I've ever experienced.

- Waterford Township, MI, USA

problem #17

Jun 162019


  • 5,000 miles
The contact owns a 2017 Ford F-250. The contact stated that the heater failed to operate. The contact lived in an extremely cold environment. The vehicle was driven to spradely Ford (4809 S college ave, fort collins, co 80525, (970) 226-3673) where it was diagnosed that the gfi box needed to be disconnected. The contact was informed that if they disconnected the gfi cord, then the heater would not work at all. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 5,000.

- Craig, CO, USA

problem #16

May 152019


  • 27,000 miles
Air bag light on the tachometer comes on while braking, usually with exterior air temp above 80 degrees. A/C compressor shuts down, turn signals go crazy when engaged, electric windows stop functioning and the brake pedal seems soft.. release the brake pedal; the air bag light goes out and everything functions as normal until the brake pedal is applied again. The fcim was replaced and reprogrammed but the issue remains. Comments please vehicle has 28000 miles +/-

- Goldvein, VA, USA

problem #15

May 052019


  • 39,000 miles
Water have intruded the cab of my vehicle from the roof, it also affected the display in my vehicle. Since water have intruded my vehicle, I fear the possibility of rust and something else going to happen. I have recorded the occurrence but unable to transfer the file af this time.

- Monmouth Junction, NJ, USA

problem #14

May 192019


  • 31,000 miles
The tailgate is electronic and is opening on it's own while in motion. With my 5th wheel rv connected I cannot tell when the tailgate opens and this time it damaged both the tailgate and my rv when I made a right turn. I also lost cargo that was in the bed.

- Phoenix, AZ, USA

problem #13

Jan 032019


  • 16,000 miles
The block heater electrical is corroeding apart Ford sent out a notice 6 months ago and no fix for it this csn cause fire to the vehicle

- Idaho Falls, ID, USA

problem #12

Mar 082019


  • 28,000 miles
The issue started with the automatic tailgate deploying or opening during transit. I was hauling cargo and the at highway speed the tailgate opened and the load ejected from the the bed of truck onto the highway. Fortunately there was no accident or damage to anyone else property. After this occurrence over a period of weeks the issue continues to get worse. It happens now regularly and numerous times during a day. I do not haul cargo now because of this. Now the truck electrical system seems to be involved. The windows, radio and lights have issues. The tailgate has no now stopped opening randomly and is stuck in the closed position, this could be do to extreme force I applied during closing it in while stetting at a busy intersection recently. The instrument P[panel on the vehicle is very intelligent and all the settings regular disconnect or malfunction now. I am afraid to use the the cruise control because of the continuously random nature of the electronic failures.

- Memphis, TN, USA

problem #11

Jan 222019


  • 37,000 miles
The contact owns a 2017 Ford F-250. While driving 55 mph, the automatic tailgate activated independently. The contact pulled the vehicle over off of the roadway and closed the tailgate. When the contact re-entered the vehicle, the tailgate activated independently again. The vehicle was taken to gjovik Ford Inc (located at 2600 us-34, sandwich, il 60548, (630) 552-8058) where it was diagnosed that water made contact with the wiring harness that controlled the tailgate. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 37,000.

- Somonauk, IL, USA

problem #10

Jan 122019


  • miles
The power lift gate opens by itself 3 times in 1 year while driving down the road. Tailgate is destroyed from hitting trailer jack.

- Millville, NJ, USA

problem #9

Jan 142019


  • 25,500 miles
I continue to have issues with the tailgate opening on its own. Today it came down sometime while I was traveling down the interstate to work. I will eventually loose something out of the back, and I have a cover on the bed, so I cannot see when the tailgate is down. My truck does not fall in the time frame Ford has on their tsb so I the dealership cannot address the problem. May truck was an August build and the tsb for the problem only covers trucks built up to July

- Mt. Sterling, KY, USA

problem #8

Oct 102018

F-250 4WD 8-cyl Diesel

  • Automatic transmission
  • 36,000 miles
The contact owned a 2017 Ford F-250. While driving 50 mph, the vehicle caught fire at the bottom of the engine and the brakes failed. The fire department extinguished the fire. There were no injuries. A police report was not filed and the vehicle was towed to a tow yard. The vehicle was deemed a total loss by the insurance company and was not taken to a dealer. The manufacturer was notified of the failure. The failure mileage was approximately 36,000. Consumer stated insurance company determined defective wiring caused the fire both the truck and camper were a total loss.

- Clayton, MO, USA

problem #7

Dec 012017


  • 10,000 miles
Uncommanded tailgate opening. Tail gate opens and drops all by itself. This happens sporadically but persistently. Ford dealer has been unable to fix, after repeated service visits including involvement of Ford factory technicians. Uncommanded opening most frequently occurs when shifting to reverse, releasing parking brake and/of shifting into drive. This has been going on for along time, months and months. Dealer performed work called for by 10/17 tech service bulliten, didnt fixit. Has replaced wiring harnness, relevant switches, checked and rechecked all connections and replaced master control module...none of all that worked. This is dangerous as you dont know when tailgate is open. Ford has a serious problem with this and factory seems completely dismissive of the issue. This problem has been going on for months and months.

- Bartonville, TX, USA

problem #6

Nov 242018


  • 33,490 miles
While driving about 30 mph on mountain road at cade's cove tn. The engine shut off, no indication before hand. All small icon showed on dash including battery. Just made it to the other side of road pull off area or other wise I would have been in center of road. No power steering. Turner key off and waited about 1 minute. Turned key on and engine started up. Was able to return to our campground. This could have been a very serious safety / accident as this mountain road is very narrow and many turns going back to gatlinburg tn. From cade's cove.

- Villa Rica, GA, USA

problem #5

Oct 092018


  • 100 miles
Automatic electric tail gate opens randomly without driver selection. This has happened several times while vehicle is moving and has caused damage to tailgate and travel trailer. No indication tailgate is open given to driver. This happened within the first 100 miles after purchase, the first time. It happened several times after that. Last incident I had just pulled onto the freeway and was flagged down by a passing trucker while I was driving at 65mph that my tailgate had opened. Imagine if something had fallen out of the bed of my truck and caused another motorist to crash. I had heard a creaking sound while turning onto a roadway with my airstream travel trailer attached. The tailgate had crunched against the propane bottles causing damage to the tailgate, the propane bottles, and the cover. This had happened to me several times in other instances but thought it was a fluke until this last event while towing my airstream travel trailer. I contacted Ford dealer where I purchased in austin; they submitted to Ford and Ford said they would pay part of the bill, but I am on the hook to pay also. This is a Ford wiring harness issue. Several other people have reported same issue. Ford should fix this 100% before something serious accident occurs from items falling out of the back of the truck when bed opens automatically.

- Austin, TX, USA

problem #4

Oct 162018


  • 33,000 miles
I recently parked my tt at our new rv campground. While backing it up the gate opened randomly in the middle of a turn and dented the top of my tailgate. Extremely upset I new it was going to be a hard case to submit to warranty for them to believe that it wasnżT user error. A few days later I left work and drove 20 miles down the highway only to get to where I was going and get out of my truck to see the tailgate down with a full propane tank in the back an a $1000 worth of fishing poles. Today I took my wife to lunch and when we parked and got out the gate was down again. We ate went a few miles down the road, shopped and unlocked the doors using the fob and the gate dropped. That's twice in one day. It was getting worse. Shortly after, I got a last minute call to move my tt due to rising waters here in buchanan at the rv park and while I was getting ready to leave the gate opened on its own while the doors were unlocked. So I got out my camera and closed the gate. Within 20 seconds it opened again. This time I video taped it and texted the video to my Ford warranty rep. I rushed my truck to covert Ford and by gods good grace the tailgate opened repeatedly in front of every Ford rep working. Iżll let you know what they find. My truck is a 2017 F250 lariat ultimate. I have a video but it is 9.63mb. Email me if you want it.

- Cedar Park, TX, USA

problem #3

Apr 162018


  • 40,940 miles
My truck has 40000 miles on it I got a check engine light took it into the dealer ship and they tell my 100000 mile warranty does not cover the sensor that is giving a fault and I gotta pay $890 out of pocket to fix it. I was told all engine components are under warranty for 100K on the truck

- Dearborn Heights, MI, USA

problem #2

Jan 112018


  • 4,500 miles
I purchased my 2017 Ford F 250 Super Duty 4X4 in September of 2017. I first noticed an issue with the suspension when hitting a bump in the road at 60 mph and almost lost control of the truck. Luckily I was able to slow down and regain control. I begin to do some research and learn of the death wobble that Ford is aware of, I will now take my vehicle in to have the suspension checked. Secondly, I have been having issue's with my sync3 system, bluetooth, climate control, easy entry and exit for the drivers seat and the apple car play feature. After taking my vehicle to the shop, I was told the sync3 system, a couple modules and the chassis harness was replaced to correct the issue's. I have taken my truck to Ford three time for the sync3 malfunction and was told not to use the bluetooth streaming with apple products, which doesn't make sense if it's suppose to work. I have contact Ford for a buy back and the answer of course was "no" I have to take it to the shop a few more times for the same repair and it has already been in the shop more for the sync3 issue than any other issue's. hopefully Ford figures out there issue's and offer greater customer support for a not so cheap vehicle.

- Villa Rica, GA, USA

problem #1

Aug 012017


  • 4,500 miles
Cross traffic system failure blind spot system failure air bag display failure turn signal cadence A/C failure intermediary power window failure mirror deployment failure A/C cannot make changes fuel mpg major drop

- Fort Myers, FL, USA