10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 60,280 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2017 Ford F-250. The contact stated while driving approximately 70 MPH, the vehicle stalled. Additionally, the vehicle lost power steering functionality. The contact stated no warning light was illuminated. The contact was able to move the vehicle off the highway. The contact had the vehicle towed to a local dealer, where it was diagnosed that metal shavings were found in the fuel pump and determined that the fuel pump needed to be replaced. The vehicle had not been repaired. The contact stated that two weeks prior to the failure, the vehicle had been taken to the same dealer to be diagnosed and repair a fuel leak from the fuel injectors. The contact stated that the fuel leak had been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 80,000.
- Davie, FL, USA
As I was driving down the road, I started to smell diesel fuel. No warning lights were illuminated on the dash. I pulled over and found that diesel fuel was leaking under the truck from under the engine. When I checked under the hood, I found that the secondary diesel filter had a stream of diesel coming out of it. I was able to safely get the vehicle home and started researching online, I found that this was a common problem but was not issued as part of a recall from Ford. I did find that the part was simple to replace so I performed the replacement myself. Unfortunately, I discarded the faulty part so it is not available for inspection but this is a common issue which many have experienced and I believe that finding a faulty filter will be easy. I am in contact with someone that has one on hand.
- Allen, TX, USA
The contact owns a 2017 Ford F-250. The contact stated that there was fuel leaking from the fuel filter cap into the engine. The vehicle was taken to an independent mechanic and diagnosed that there was a manufacturer's defect with the secondary fuel filter cap. The secondary fuel filter and fuel filter cap were replaced. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was 44,458.
- Hindman, KY, USA
The contact owned a 2017 Ford F-250 hauling an unknown fifth-wheel trailer. The contact stated that while driving at 55 - 60 mph, the smoke odor was detected. The contact slowed the vehicle down to 10 mph, to stop and pull over. The fire started from the vehicle's engine compartment. The vehicle and travel trailer caught fire. The fire department was able to extinguish the fire. The contact was unaware if there was a fire department report. The contact had sustained smoke inhalation injury but did not receive medical assistance. The vehicle was towed to a tow yard and was currently being reviewed by the insurance company. The contact works for the dealer and made them aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.
- Sanger, CA, USA
- Ainsworth, NE, USA