My 2019 F250 Super Duty has severe shaking in the front end also known as the death wobble I read that Ford put out a release for any 2017 to 2019 under the customer satisfaction guarantee that my truck should be repaired but when I type in the VIN it does not say that I qualify for that repair even though I have the exact year and the exact problems associated with the recall can somebody explain to me why my truck is not covered for these fixes?

- Freestone, CA, USA

The contact owns a 2019 Ford F-250. The contact stated that while driving approximately 45 MPH and after driving over a bump in the road, the vehicle experienced a "Death Wobble" causing the driver to lose control of the steering and crash into a garbage truck. During the crash, the front end of the vehicle was severely damaged but the air bag did not deploy. The driver sustained a head injury and later received medical treatment which revealed multiple strokes had occurred during the crash. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined. The local dealer and manufacturer were notified of the failure. The contact indicated that prior to the crash the steering arm had been replaced on three separate occasions. The failure mileage was 25,000.

- York, SC, USA

The contact owns a 2019 Ford F-250. The contact stated while driving 70 MPH over a bumpy road surface, the front end of the vehicle and the steering wheel started shuddering violently, causing the vehicle to veer to the right into the slow lane independently. The contact swerved and was able to pull over to the side of the road. The contact resumed driving at a slower speed. The vehicle was taken to the dealer, where it was diagnosed that the steering damper had failed, and the tie rods and ball joints were damaged due to the shuddering. The dealer informed the contact that Ford Campaign Number: 20N04 only covered the steering linkage damper replacement. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 11,137.

- Ankeny, IA, USA

Death Wobble At 70 MPH When Driving Over Rumble Strip In The Middle Of The Road. Slowed Down To Almost 15 MPH To Stop The Excessive Violent Shaking.

- Plant City, FL, USA

I was driving on a 1200 mile trip with my 39ft camper. I came off an overpass bridge and my truck felt like both front tires had popped. My steering wheel was bouncing like crazy and luckily I was able to get the vehicle to a stop and off the road. My 2 children and fiancé were also in the car and were lucky not to be killed. After stopping I looked over the truck and trailer and saw nothing wrong. We started to look up the death wobble on this model and it appears many people have also reported it. This truck only has 44k miles on it. I reported it to ford and they have made it clear that they will not be doing anything, other than allowing my extended service plan to replace the same parts if they find an issue. After talking with ford, I was driving my truck again without the trailer and the same thing happened. Luckily I was able to gain control of the truck again. The first instance I was going approximately 70 mph and the second I was around 60 mph. I am now afraid to drive this vehicle with my family and unfortunately I-??m still 1000 miles from home.

- Moline, IL, USA

On [XXX] I was driving to North Carolina pulling a 43 foot fifth wheel camper when I hit a bump driving at 65 MPH when I hit a bump and experienced the notorious Ford Death Wobble. The whole truck & steering started to shake violently I had to almost come to complete stop on interstate to get truck to stop shaking & to get truck under control I do know in fact that Ford has had issues with this problem & I am concerned why Ford has not recalled their trucks for this problem. My wife also drives this truck pulling the same camper. I am concerned this will happen again when she is driving. This problem almost caused a wreck from traffic behind me having to stop suddenly. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Lexington, SC, USA

I experienced a death wobble at 60mph this was a recall that i had done. I have not contacted the dealer about this yet. The mileage is about 47000

- North Ridgeville, OH, USA

Vehicle experiences death wobble in the front suspension system. While driving, vehicle suddenly shakes violently and is difficult to control. Vehicle was repaired at an authorized Ford dealership in 2021 but has since experienced the same dangerous affects of death wobble. Vehicle was inspected by the authorized Ford dealership prior to repair who confirmed the presence of death wobble. There were no warning signs prior to the vehicle experiencing death wobble before repair. There have been no warning signs after repair since death wobble has recurred.

- Ontario, OH, USA

Speed wobble is pulling the vehicle into on coming traffic. Issue has been diagnosed by the ford dealership as bad tires in the past. Replaced tires and 20,000 miles later the problem comes back.

- Sorrento, FL, USA

After hitting a small bump on the highway my steering violently vibrated and i had to pull to the side of the interstate over a bridge because I though I had a tire blow out. I almost got rear-ended due to slowing down form 70mph to a safe enough speed to pull over. After inspecting the tires I couldn't see anything wrong. The drove fine until i hit a similar bump on the way back. Once the vibration starts, it's extremely hard to maintain control of the vehicle. 2019 Ford F250 17,000 miles

- Clarksville, TN, USA

Experience the death Wobble, violently shaking, causing very hard to control vehicle.

- San Antonio, TX, USA

We were going speeds of 65-70mph and hit a bump and the sheeting wheel started to violent shake and the tires felt like they were going to come off. This has happened 3 times now since we bought the truck last December. After some research, this is known in the ford community as the death wobble.

- Wyckoff, NJ, USA

Had Death Wobble incident approximately 45 mph locked up breaks, came to slow roll, drove out of condition. ford replaced steering stabilizer very scary with family in vehicle luckily no trailer attached. ford needs to fix before death occurs. the caster bushing to fix can't cost anymore than the stabilizer replaced and definitely less costly than a life. This doesn't give impression of not caring about safety it confirms it ! Not new issue

- Mooresville, IN, USA

When traveling this past weekend at 60-65mph, after crossing a small bump in the road, my truck lost control and vibrated into the oncoming lane by more than 50%. My truck continued left while I held the steering wheel to the right. This is not the first time this has happened, but always happens when traveling at highway speeds. This time, however, was the most drastic and scariest loss of control we have experienced. At the same time, I was hauling our horses which made for an even more dangerous situation. It was very nerve-wracking. Thankfully, no one was in the oncoming lane in that spot at that moment. I have experienced this loss of control multiple times after hitting small bumps/ripples in the road, some bumps so small that you can't see them...only feel them when the truck reacts. I spoke with an agent (Diane) at Ford and have an appointment with Byrd Kultgen Ford next Tuesday. The vehicle has not be inspected at this time. There have been no warning lamps/messages with this issue. This problem only presents itself at highway speeds (above 50mph) which I only drive one weekend per month...otherwise, I stay local at regular city speeds (30-50). This problem was first noticed about year ago, but I wasn't sure at the time if it was the road or the truck. As the months have passed, along with how bad we experienced it this past weekend and googling information about others with this same issue, it is definitely the truck.

- Mcgregor, TX, USA

Driving around a light curve on a highway at posted limit of 60mph, had a severe death wobble. It did it again around a second curve as I was attempting to slow down.

- Bigfork, MT, USA

The contact owns a 2019 Ford F-250. The contact stated that while driving over a pothole, the vehicle started shaking, and the steering wheel was uncontrollable. The contact stated that after it rained, the driver's side and passenger's side doors were filled with water. Additionally, the interior lights failed to turn on as needed. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 98,000.

- Dumas, TX, USA

Driving at highway speed 65-70 mph, I drove across a rough patch of road. This rough patch was along a curve in the road. The truck from end violently vibrated, and it felt that I didn't have steers control of the vehicle. I lightly tapped the brakes and the vehicle began slowing down, while the truck drifted into the adjacent lane. The vibration continued until my speed dropped to approximately 35mph. It's was like the truck reached unstable resonate frequency. Initially, the vibration was some but grew violently quickly, and seem to continue to grow violently until I slowed the vehicle down. It wasn't a safe condition for me or other cars around me. Much less for the people in the truck who were shocked with fear. I'm traveling across country with an RV, I'm just lucky that the RV wasn't in tow at the time of the violent wobble. For what I read online, ford was aware of this hazard, and never shared this with me or the original owner. That is unacceptable.

- Bedford , NH, USA

Truck was purchased used in Sept of 2023. Shortly after the truck started suffering from Death Wobble. All steering tie rod ends (all 4), track bar shocks and steering stabilizer were replaced. Tires were rotated Ball joints were checked and were good. Truck still has death wobble. I'm sure this is why the truck was traded. Ford has declined to repair under tsb 18 2268 due to build date.

- Roaring Brook Tw, PA, USA

When driving down the highway 60 mph hit a rough patch on the highway. It caused the truck to start shimming where it felt like it was going to fall apart now known to us as the death wobble. The driver was with some difficulty to control the vehicle reduce the speed and pull off to the side of the road.

- San Antonio, TX, USA

I was driving at 60mph when the truck started shaking so bad I had to come to a complete stop. I could barley steer the truck when this was happening.

- Gadsden, AL, USA