10.0

really awful
Crashes / Fires:
0 / 5
Injuries / Deaths:
0 / 0
Average Mileage:
64,556 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #9

Aug 172004

F-350 8-cyl

  • Automatic transmission
  • 140,000 miles
The contact owns a 1996 Ford F-350. While parked, the vehicle burst into flames. The fire department arrived and stated that the fire originated in the engine compartment. A police report was filed. In January of 2006, after the fire occurred, the contact received her first recall notice for the vehicle speed control. The recall number was unavailable. The current and failure mileages were 140,000.

- Bremington, WA, USA

problem #8

Nov 152005

F-350 4WD 8-cyl Diesel

  • Manual transmission
  • miles
The contact states there is a NHTSA recall campaign 05V388000 concerning the vehicle speed control deactivation switch. This vehicle has the same problems as indicated in the recall, but it is not included in the recall due to VIN and model. The vehicle has not been repaired.

- Byron, MI, USA

problem #7

Oct 072005

F-350 Diesel

  • Manual transmission
  • 60,000 miles
Cruise control recall list does not include the Ford F350 truck. My cruise control quit working during a routine service at 60,000 miles. Service personnel at bobby jones Ford, augusta, Georgia, had apparently disconnected the cruise control because of a fluid leak from the switch. After complaining, this vehicle had other switch failures (turn signal and ignition switches) these switches were replaced at my expense, also the cruise control switch was also replaced at this time (at my expense of $20.88 part and $40 labor). This vehicle should have been included in the recall of the other Ford vehicles with this cruise control problem, resulting in the possibility of the vehicle catching on fire.

- Wagener, SC, USA

problem #6

Jan 112005

F-350 8-cyl

  • Automatic transmission
  • 91,000 miles
On 1/10/05, I arrived home from work and parked my vehicle at approximately 6:00 pm. The vehicle was parked under the carport 15 feet away from my bedroom window. At 12:30 am, my wife and I heard a noise, looked out the blinds to find fire coming from drivers side edges of hood. Me and my son ran out to get a garden hose as my wife called 911. As I was passing by the vehicle the paint was beginning to burn off directly above the break booster. I began spraying the vehicle through the radiator grill, as my son was trying to pop the hood. I sprayed around the edges, flames were coming out mostly from the drivers side. Then the drivers side plastic tire well burned out enough, I was able to get water underneath the hood. The fire department arrived at 12:34 am. They popped the hood using their cable tool and began to apply water. Luckily the fire was extinguished within about 15 minutes, due to the fire department is only a couple of blocks away. Because of the quick response of extinguishing the fire, you can definitely tell where the fire originated. As you can tell by the pictures I have enclosed, the air filter on the right-hand side suffered heat damage, but were not destroyed. On the left side of the engine the rubber hoses and fuel lines were still intact and not burned. The only thing that was completely destroyed was the break fluid reservoir, and the cruise control switch. When the fireman examined it, they thought it may have come from the wiring harness, they had never seen the break fluid reservoir catch on fire. I only had liability insurance on this vehicle. Due to the extensive damage, I sold it for salvage only.

- Big Spring, TX, USA

problem #5

Apr 022005

F-350 4WD 8-cyl

  • Automatic transmission
  • 73,000 miles
Contact states: A fire started which was related to the cruise control module sitting on the brake master cylinder. The fire started while the vehicle was shut off in a parking lot by itself. Some of the engine equipment burned. Consumer contacted Ford, and Ford said the vehicle was not under recall because of the year of the vehicle and tbe VIN. Consumer paid for the repair of out of his pocket.

- Edina, MN, USA

problem #4

Apr 052005

F-350 8-cyl Diesel

  • Automatic transmission
  • 110,000 miles
Cruise control failed to engage while driving at 65 mph. Consumer inspected the vehicle and noticed that the wiring connected to the speed control deactivation switch was burnt. Consumer went to the dealer and purchased a switch and installed it himself. Consumer expressed concern that this could cause the cruise control to fail disengaging instead of engaging.

- White Hall, IL, USA

problem #3

Mar 102003

F-350 8-cyl

  • Automatic transmission
  • miles
Vehicle was parked for a few minutes when all of sudden the owner noticed that there was smoke coming out of the hood. He then approached the vehicle and put the fire out before it became worse. Results indicated that there was a short within the cruise control switch.

- Houston, TX, USA

problem #2

Nov 102004

F-350

  • 107,000 miles
Cruise control failed to work when trying to set the speed. Dealership was notified, but did not resolve the problem.

- League City, TX, USA

problem #1

Jan 102005

F-350

  • Automatic transmission
  • miles
While the consumer was parking the vehicle, it caught on fire. Upon inspection, it was determined that the cruise control was the cause.

- Magnolia, TX, USA