My wife was driving from a doctor's appointment when the truck just died. She pulled to the side then she called me. The truck cranked but wouldn't start so it was towed to healey /Ford Lincoln in goshen, N.Y.. after a week or so they call me gave some codes R/refuel system, they said they neede my approval to diagnose it but I declined because just for that was going to cost me 300. To 500.dollars so I towed the car to bedrock auto matbrook

- Unionville, NY, USA

When shifting from drive to reverse when parking a trailer or positing the truck in a parking space the engine will go full throttle and will spin the rear wheels even with your foot on the brake with no warning. The only way to stop the engine is to turn the key off putting in park or neutral does nothing. Have called several Ford dealers and was told that if no code was set they could not help. Have had the vehicle a little over a year and this has happened 10 times to me. If someone else was driving the truck they would most likely run into someone or something. Even holding the brake the truck still will move or spin the rear wheels depending on the road service when this diesel goes full throttle. Not safe at all. Need some help getting this fixed. Has done it when shifting from drive to reverse and or just going from park into drive. No real pattern will do it in hot weather and cold weather temp does not make a difference. I have learned to just reach down and turn the key off when this happens with my foot on the brake and in gear. Will start back up and be at normal engine speed. I have tried to make it do this by shifting from drive to reverse but have not been able to make the issue accrue it just happens.

- Danville, VA, USA

The contact owns a 2013 Ford F-350. While the vehicle was being inspected, the contact was informed that the vehicle had a fuel contamination failure. It was diagnosed that the fuel injector needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 3,000.

- Marion, AL, USA

Engine fire - while traveling at 55mph and towing a fifth wheel trailer on the interstate, the vehicle indicated "low fuel pressure" on the dash panel. A fire erupted in the engine compartment sending smoke into the passenger compartment. After stopping, the fire spread to the remainder of the truck and then caught the fifth wheel trailer on fire. Both the truck and the fifth wheel trailer were destroyed in the fire. I believe that a diesel fuel leak caused the fire and resulting damage. Because this fire occurred while the vehicle was in motion, it led to a very dangerous situation and should be investigated.

- Tucson, AZ, USA

The contact owns a 2013 Ford F-350. While driving at an unknown speed, the check engine warning light illuminated continuously. The vehicle was taken to a dealer where it was diagnosed that the egr cooler and fuel pump assembly needed to be repaired. The vehicle was not repaired. The vehicle was taken to the dealer nine times. The manufacturer was notified of the failure. The failure mileage was unknown.

- Boston, MA, USA