The contact owns a 2016 Ford F-350. The contact stated that the instrument panel occasionally went black intermittently. The contact took the vehicle to the dealer and was informed that the failure was related to the failure listed in NHTSA Campaign Number: 22V337000 (Air Bags) however, the part was not available. The manufacturer was made aware of the failure. The approximate failure mileage was 72,484.

- Pryor, OK, USA

The contact owns a 2016 Ford F-350. The contact stated that the horn and several other electrical functions on his steering wheel had failed to operate as needed, with the air bag warning light illuminated. The contact then received notification of NHTSA Campaign Number: 22V337000 (Air Bags) however, the part to do the recall repair was unavailable. The dealer had been notified about the recall and confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 98,000. Parts distribution disconnect.

- Quitman, AR, USA

The contact owns a 2016 Ford F-350. The contact stated that while driving, the air bag warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The contact then stated that he received notification of the NHTSA Campaign Number: 22V337000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not available for the recall repair. The manufacturer was not notified. The failure mileage was approximately 40,000.

- Thermopolis, WY, USA

There is an "advanced" recall on the clockspring contamination on my vehicle. The local ford dealership is stating that they do not have access to the parts to fix this issue, as it's an advanced warning. The issue is that the truck is having the malfunction. The buttons on the steering wheel do not work, which is now causing me to not be able to see the display b/c it's blocked by a warning, the airbag light is on which is an indication that it does not work. Ford won't look at it without charging $200 for diagnostics and then I will be responsible for paying for the repairs, even if it has to do with the recall. They aren't even sure if the truck can be repaired because they don't have the parts for the repair"????" This is a safety issue, and is basically forcing me to find another vehicle to drive since the airbags are showing they won't work. I also can't use the handsfree phone options since the buttons don't work on the steering wheel. Need to know when the parts are going to actually be available.

- Okeechobee, FL, USA

The contact owns a 2016 Ford F- 350. The contact stated that the air bag warning light was illuminated. The contact received notification of NHTSA Campaign Number: 22V337000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool displayed no unrepaired recall on the vehicle. The approximate failure mileage was 1,000.

- Laconia, IN, USA

Michael was change odometer engine total miles to have warranty from dealer

- Brandon, FL, USA

Referenced Ford had the driver's side airbag deploy while vehicle was parked in a heated garage overnight. There was no key in the ignition. We do not have a time frame for how long it was parked before deployment. After this deployment found that the truck no longer had power to start the vehicle or any dashboard indicators/gauges working. The headlights would come on/off randomly till battery is completely dead while parked and switch was in the off position. Spoke with the dealership and they said it would take up to 6 months to repair. I decided to see if I was able to track down the problem myself. While working on the truck my dog happened to jump into the truck and all the lights came back on. I told him to get out and as he was getting down he made contact with the driver's side foot well cover and all the lights went back out. Upon removing the foot well cover I immediately found broken and charred wiring to include the airbag wires being compromised. The area of concern is where the foot well cover and the driver's side kick well panel come together just below and to the left of the parking brake. They use the open space below the foot well cover to run the wires to various different parts of the vehicle. Speaking with kendall Ford dealership in wasilla Alaska, he informed me that the wire being chaffed/broken and charred was a normal wear and tear part and that Ford would not repair it or replace the airbag. Really felt like they did not want to even talk to me.

- Chugiak, AK, USA

I was just recently involved in a head on collision with a tree when I lost control of my vehicle, which is a new 2016 Ford F-350, on August 24th, 2017. This accident resulted in a total of 5 surgeries in less then 11 days! I have severe trauma & other related injuries that will require more surgeries. The entire front end of my truck was pushed back about 2-3 feet & none of my airbags deployed! neither driver side nor passenger side air bags deployed...let alone any of the side airbags! I've had no luck in dealing with anyone from Ford corporate & would like to know how I can get someone to help me address this issue" I've called everyone I could think of, but have had no luck. I was actually told by Ford customer relations that I needed to read my owners manual to find out why my airbags didn't deploy! can you believe that's what they told me"! true story! I was completely dumbfounded by their comment. So if you can help me, then please feel free to contact me at: [xxx] or via email @ [xxx] thank you for your time & response to this matter! respectfully submitted- [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Warren, OH, USA