2.3

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
67,200 miles

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problem #2

Nov 202023

F-350

  • 66,400 miles
The contact owns a 2017 Ford F-350. The contact stated that while driving at an undisclosed speed, the speed limit restriction warning light illuminated. The contact stated that while depressing the accelerator pedal, the speed odometer failed to exceed 50 MPH. The vehicle was taken to the dealer where it was diagnosed with a failed diesel injector. The contact was informed that the diesel injector needed to be replaced. The contact was informed that the part was on back order and was placed on a special parts request list for express delivery. The vehicle was scheduled to be repaired when the part was provided. The manufacturer was made aware of the failure. The failure mileage was approximately 66,400.

- Eureka, CA, USA

problem #1

Oct 272022

F-350 8-cyl Diesel

  • 68,000 miles
The contact owns a 2017 Ford F-350. The contact stated that a "water in the fuel system" warning message appeared on the instrument panel. The contact watched videos online that showed him how to drain and prime the fuel system to correct the failure; once he performed the repair, the warning light disappeared. When the contact refueled the vehicle, the warning message displayed, and the vehicle began to hesitate upon depression of the accelerator. The vehicle was towed to the dealer and the contact was informed that there was DEF (Diesel Exhaust Fluid) in his fuel tank which caused the failure. The contact disputed the diagnostic result and stated that he did not place def fluid in the fuel tank. The manufacturer was notified of the failure and referred him to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 68,000.

- Jurupa Valley, CA, USA