10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
12,475 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #12

Feb 252024

F-350

  • miles
When you drive this truck for extended periods of time the entire instrument cluster shuts off loosing blinkers lights and any indication of speed, among that if you're towing a trailer the trailer lights shut off, ford has tried fixing it under warranty to no avail, now the truck is out of warranty and the issue is getting worse and they're not sure what's wrong. I also have videos of this issue

- Summerfield, FL, USA

problem #11

Oct 252023

F-350

  • miles
The back up camera will display a blue screen when truck is in reverse. This is a full size truck and I am unable to see behind me when trying to backup. There have been recalls on this issue with ford but apparently my truck is not one of them.

- Albany , OR, USA

problem #10

Apr 282023

F-350

  • miles
The trailer brake controller randomly says trailer disconnected and will not apply the trailer brakes, but you can manually operate the brakes from the controller and they work fine, I have replaced every thing on the trailer brakes, wires,7pin plug, and I keep getting the same fault randomly( trailer disconnected). Ford tells me the unit is fine, Well it is not, I have pulled the trailer with a chevy and a dodge and the brakes work as they should. It happens everything I use it and after doing a Google search, seems there many others with the same problem

- Mount Vernon, WA, USA

problem #9

Jan 062023

F-350

  • 55,300 miles
The contact owns a 2019 Ford F-250. The contact stated that while starting the vehicle, the center console control screen was blank. The rear-view camera, radio, and other electrical features and functions became inoperable. The vehicle was taken to the local dealer where it was diagnosed that the accessory interface module (AIM) needed to be replaced. The contact restarted the vehicle, but the failure persisted. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The approximate failure mileage was 55,300.

- Eagle Mountain, UT, USA

problem #8

Sep 212022

F-350

  • miles
On September 21, 2022 I was driving to Vail, CO. I hit a bump in the road as I was heading up the Vail pass. Immediately after, my truck started shaking violently out of control with no control of my steering. I skid across the highway and was lucky not to hit anything. When looking this up it appears it was the Ford Death Wobble.

- Loveland, CO, USA

problem #7

Jan 302019

F-350

  • miles
Engine Start/Brake Interlock Failure. After using the remote start feature to start the engine, upon entering the vehicle it is not required to press the brake pedal to press the Engine Start Button to engage the vehicle's"drive" features. Unlike when simply entering the vehicle and "Starting" the engine you are required to press the brake pedal to start the engine and engage the driving functions. This is a huge safety issue if children were allowed to enter the vehicle without the driver present the children would have total access to the car even though the key fob was not inside the vehicle.

- Brandon, FL, USA

problem #6

Apr 092021

F-350

  • 32,000 miles
The tailgate will open up when backup up in truck - there is recall but the recall does not fix the issue. I have the recall work completed by Ford dealer but it still opens up when backup with trailer attached. This has happen 3 times since warranty repair. Ford did not fox this problem and they will not ackowledge it.

- Ofallon, IL, USA

problem #5

Jan 132021

F-350

  • 15,000 miles
While towing our fifth wheel camper on two separate occasions, the tailgate of our 2019 Ford F-350 dually opened randomly while in transit. Without knowing the tailgate was down, it caused damage to the front of our fifth wheel when making turns. This occurred on two different highways but since we don't know when it lowered, we don't know the exact highway conditions at the time. Rain was not a factor. So far, it has only opened when the truck was connected to our fifth wheel. According to the Ford dealer, the tailgate recall repair have already been completed on this vehicle. We have not reported this damage to our insurance company and have not replaced the camper's compartment door yet.

- Dallas, TX, USA

problem #4

Jun 242019

F-350 8-cyl Diesel

  • 37,608 miles
A Ford truck tailgate recall has satisfied federal safety regulators who opened an investigation in October 2018 following complaints about electric tailgates that suddenly opened. The investigation opened by the National Highway Traffic Safety Administration (NHTSA) included electric tailgate problems in 2017-2019 Ford F-250, F-350 and F-450 Super Duty trucks." This recall has not fixed this issue and the tailgate continues to open and is a safety issue. We have attempted to work with Ford Motor Company legal division for compensation and a solution to this but they will not cooperate. Until NHTSA recognize the recall is a failure, owners will continue to be a safety problem on our highways. When did this happen? multiple times! it has been to 5 dealerships trying to resolve this recall! the date listed below is the date we purchased our truck. Update: Vehicle has been repaired by a Ford dealer.

- Livingston, TX, USA

problem #3

Jul 052020

F-350 8-cyl Diesel

  • 8,500 miles
This model has a safety recall for tailgate opening unintendedly. I had my in for the recall repair. My tailgate unintendedly opened again, after the recall repair causing damage to it and my trailer. The truck was also loaded with mic items that could have fallen out on at highway speeds. There is a substantial risk of more property damage and risk to other motorists on the road if this issue is not corrected.

- Anchorage, AK, USA

problem #2

Sep 032019

F-350

  • 1,000 miles
2019 F-350 with 8' bed and approx 1000 miles. 1st occurrence: Departed a campground towing a travel trailer (after doing 3 walk-around safety check prior to departing). Drove 10 miles to nearest gas station before getting on the highway where I discovered the tailgate was down and crushed by the travel trailer. Thinking back through my series of events; I was on level ground and did not reach down to disengage the parking brake below the gate release, I had a ground guide back me up out of my spot who confirmed gate was still up prior to departing, key was in the cup holder with no other objects. I reported this issue to the dealer(4 Sept 2019). They reviewed current recalls on my model and none were reported. I filed a claim with my insurance and absorbed the repair expenses. Important to note, there was a heavy thunderstorm the night prior to departing. 2nd occurrence: (while awaiting parts to repair damages from 1st occurrence) I departed work and just after turning left out of the parking spot still in the parking lot, the tailgate came open unintentionally for the second time during my 2 months of ownership. I immediately noticed it down when I looked in my rearview mirror and no damages from this occurrence.

- San Clemente, CA, USA

problem #1

Oct 282019

F-350

  • 293 miles
I got the truck back from the place I bought it, after they called me saying that it was recalls that the Ford Agency didn't do, I bought the truck a week ago from this post, my truck came equipped with birds eye camera, meaning that I have front, sides, back and on top of the cabin, cameras, they are not working at all, besides the camera in the tailgate. This is just a week after I bought the truck.

- West Valley, UT, USA