The contact owns a 2021 Ford F-350. The contact received notification of NHTSA Campaign Number: 21V536000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Cabool, MO, USA

The rear axle repair was not completed and yet they reported that the dealer fixed it. Not true. The truck was taken in for repairs but the dealer was not able to fix it and told me that. They said I will have to get it fixed on my own. The rear axle is a known flaw and was required to repair or replace by the NHTSA. I wonder how many other trucks have also had incomplete repairs and then reported as fixed?

- Monterey, CA, USA

I have owned the truck for just over a year and in that time occasionally when I put my vehicle in park and get out of the truck it will start moving without me touching it. It has happen 5 or 6 times within the year. I took it to the dealer and they told me there is nothing they can do unless the could recreate the problem. This situation is extremely dangerous especially if someone is in the way. One time when it did it the truck ran into my camper and broke the tongue jack. Another time it took off and ran into my hunting camp gate severely bending a solid steel gate. I was just about to step in front of the truck to go unlock the gate when it happened. One second longer I would have probably been killed. The last time it happened was about 2 months ago and after putting it in park twice it continued to roll and I had to put my plow down to keep it from moving

- Tupper Lake, NY, USA

I was recently informed by Ford that my vehicle is subject to a recall (21S31) because the rear axle may deform and detach from the vehicle. I believe the Ford Safety Recall Report (and NHTSA Recall Number) is 21V-536. My concern is related to the proposed remedy. Ford States that additional welds will be applied to the axle. Based on the information provided, I believe this will only mask the symptoms of a failure (detachment of the axle), and not the problem itself (crushing of the axle tubes due to insufficient tube wall thickness). I am a licensed professional engineer, which is to say that I have a basic understanding of material behaviour. With this in mind, I would respectfully ask you to consider the following: 1) Primary: Outright replacement of the defect axle housing with a unit that is manufactured with the "old design" axle tubes. If item 1 above is not chosen, I propose the following alternatives (in combination): A) Requiring replacement of the axle housing if paint loss is observed at the locations where the u-bolts are used to strap the axle to the spring perches. Many people have observed paint loss at this location, and it would indicate deformation of the tubing. B) Warrantying the axle housing for an extended period of time - perhaps 8 years or 100000 miles as was done by Toyota due to the frame defects which affected their pickups. C) Certification by a licensed professional engineer that the proposed remedy (welding the axle) will prevent deformation under rated conditions. I believe this is important because it will require a "person" to certify the adequacy of the repair. My intent in suggesting this is to ensure that the defect is not left in place. Again, the proposed remedy seems only to "mask" the problem. I fear it could result in another "Firestone Situation", where the public is put at unnecessary risk. I greatly appreciate you considering this request.

- Kirkland, WA, USA