The contact owns a 2017 Ford F-450. The contact stated that while driving there was a loud crunching sound and became aware that the tailgate had fallen onto the trailer. The vehicle was taken to shawnee mission Ford (11501 shawnee mission pkwy, shawnee, ks 66203) where they informed the contact that a previous recall repair was performed correctly. The vehicle was then taken to thoroughbred Ford (8501 N. boardwalk ave, Kansas City, mo 64154) where the contact was informed that the dent was being repaired and the part was being repainted. The manufacturer was notified of the failure and provided the contact a claim number. The approximate failure mileage was 69,000.

- Kansas City, KS, USA

The contact owns a 2017 Ford F-450. While driving 10 mph and hauling a trailer, the contact attempted to make a hard right turn when, without warning, the tailgate disengaged and fell to the ground. The tailgate was destroyed. The vehicle was towed to the contact's residence. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not contacted. The failure mileage was approximately 55,700.

- Rio Rancho, NM, USA