The contact owns a 2011 Ford F-550. The contact stated while starting the vehicle, there was a loud knocking sound coming from the engine. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic and was diagnosed with a failure in cylinder #8 and with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 49,000. The VIN was not available.

- Chanute, KS, USA

The contact's local fire department owns a 2011 Ford F-550. The contact stated that while driving at 45 MPH, the vehicle stalled out as several warning lights appeared on the instrument panel. The contact made multiple attempts to restart the engine but the failure persisted. Due to the failure, the vehicle was towed to an independent mechanic where a diagnostic was performed. The mechanic discovered diesel fuel in the oil reservoir which had resulted in engine failure. Upon investigation, the mechanic referred the contact to the manufacturer for assistance. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under warranty or recall. The manufacturer then referred the contact to the NHTSA Hotline to file a safety complaint. The vehicle was not repaired. The failure mileage was approximately 6,500.

- Sylacauga, AL, USA

The contact owns a 2011 Ford F-550. The contact stated he received a notice that the vehicle had two linings in the internal part of the vehicle which both unexpectedly detached and contaminated the fuel in fuel tank. The contact stated the failure caused the engine to fail. The vehicle was towed to a unknown local dealer for a diagnostic testing which took three months. The diagnosis results was contamination from the fuel tank. The vehicle was repaired. The manufacturer was made aware of the failure however offered no assistance. The failure mileage was 24,000.

- Flushing, NY, USA

Engine shutting off & will not re-start after. Will restart after it sits for a couple hours. Has been into tuttleclick Ford several times for repair of this issue. Still not fixed.

- Lake Forest, CA, USA

The contact owns a 2011 Ford F-550. The contact stated that while driving at approximately 5 mph, the vehicle stalled. The vehicle was able to restart after multiple attempts. The vehicle was towed to a dealer for diagnostic testing the mechanic diagnosed contamination in the fuel. The vehicle was repaired. The contact referenced NHTSA campaign number: 13V535000 (engine). The manufacturer was notified of the failure. The approximate failure mileage was 19,000. MA 07/30/15 updated 9/19/2017

- Flushing, NY, USA

Ford has a tsb on a cylinder #5 glowplug failure that causes engine failure. Coincidentally, their warranty on a 6.7 diesel is to 100,000 miles. Mine failed at 104,000. Ford is not covering it. This is going to cost me $13,000. The item should be a recall.

- Marquette, MI, USA