10.0

really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
17,667 miles

About These NHTSA Complaints:

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problem #3

Jan 132025

F-550

  • 53,000 miles
The contact owned a 2019 Ford F-550. The contact stated while the vehicle was parked, turned on, and unoccupied, there was smoke coming from the vehicle. The contact stated that the front of the engine compartment had caught fire. The vehicle was extinguished by the Fire Department. A fire report was filed however, the cause for the failure was not yet determined. A police report was filed. The dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was destroyed and towed back to the contact's work location. The manufacturer was not made aware of the failure. The failure mileage was approximately 53,000.

- Carlsborg, WA, USA

problem #2

Nov 012024

F-550

  • miles
A clogged fuel filter caused an engine fire. There were no warning lamps, messages or other symptoms prior to the failure. The fuel filter has been known to be problematic for these trucks, in yet there has been no recall. A simple google search shows these fires are common. The vehicle has been in for service at the dealership many times but no one checked on the faulty fuel filter positioned above the hot engine components.

- Coventry, CT, USA

problem #1

Jun 042024

F-550

  • miles
Our company has been proactively replacing some of the older fuel filters in our fleet as part of a safety campaign. A fuel filter on VIN [XXX] was replaced yesterday (XXX) with a Ford Motocraft filter. Today (XXX), the operator was driving the unit when they started to smell smoke in the cab. By the time they pulled over, the cab had smoke inside and the operator had to get out. The operator opened the hood to let it vent and called the garage to have the unit towed. After inspection by the garage, they found that the secondary fuel filter was leaking extensively from the seam. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Davis, CA, USA