I have a 2011 Ford Fiesta. The vehicle has a really serious issue relating to the fuse box that is mounted under the hood. This issue has a recall and I scheduled it for service at the Ford dealer in bryan, ohio. (Bryan Ford) I have issues with this vehicle that make it extremely unsafe for me and my family to drive. The headlights randomly go out while driving, both passenger and drivers side are affected by this. The doors will not lock and I have no horn now either, making us a target for car jacking. About a month before I found out there was a recall for this I hit a racoon and it knocked off the plastic wheel cover. After I took it in to have the recall fixed Bryan Ford refused to repair this recall due to the missing plastic. I believe my family and I are going to be seriously injured in this vehicle because of the electrical problems related to the recalled fusebox. I blow a headlight approximately once a week and the fuses blow constantly. I believe they do not want to fix this because it is a very time consuming repair that they feel isn't worth thier time. The anxiety I have while driving this car after dark is excruciating and i feel that my families lives are worth the time for this repair. Is this legal for them to decline a known and well documented safety issue related to the fuse box in this vehicle? Perhaps a buy back should be recalled since this does make the vehicle a serious Hazzard to anyone on the road including my family.

- Montpelier, OH, USA

1)14MO2 - The transmission control module (TCM) failed. Yes it is available for inspection upon request, however the issue has been repaired since the malfunction. The vehicle could no longer be controlled. It could not shift gear. The check engine light came on, but the vehicle was not operational. A 65 year old disabled operator was transporting her 6 year old granddaughter home from school when the malfunction took place. Two lives inside the vehicle were placed at risk as well as the lives of other drivers and passengers in the vicinity. The problem has been confirmed by the dealer. Ford issued a 14MO2 warranty extension on this part. We brought the vehicle to Covert Ford of Hutto, TX who confirmed the warranty extension. However, they would not cover the repair, because the extension expired 3 months prior. Due to the COVID pandemic, the high risk elderly category of the driver, she did not seek repair earlier. Also, she is not the first owner of the pre-owned vehicle and did not receive any information regarding this warranty extension to seek repair. The vehicle and component has been inspected by Covert Ford of Hutto. The check engine light came on at the time of failure. At that point a tow truck was called (the vehicle was not operational) and it was towed to the dealer, Covert Ford of Hutto. 2)2OS30 - Door Latch Recall. This has been repaired. Yes, vehicle is avail. for inspect. on req. 65 year old disabled driver and passengers put at risk for door opening while in motion. Other drivers in vicinity put at risk. Problem confirmed by dealer with recall issued. Component inspected and replaced by dealership Covert Ford of Hutto. The door did not shut properly. No warning lamps/lights to indicate an issue.

- Pflugerville, TX, USA

On August 5 I fell asleep and ran into the back of a truck stopped at a light. My knee air bag deployed but the steering wheel bag did not and the shoulder belt did not deploy causing me to hit the steering wheel very hard bruising my sternum and causing surrounding muscle inflammation that is still sore today.

- Shelby Township, MI, USA

The door handles are very flimzy an weak when pulled to open doors N so far both passenger sides have broke off. I'll have to get a picture an send it after. This happened to previous owner an I had to rig handles so I don't lose them going down road.

- Lexington, MI, USA

The passenger side door will not stay shut. There is a door latch recall on many 2011 Fiesta's but this car is not listed as an affected VIN. The two rear doors were repaired around the end of 2018 for the same issue. This is a huge safety issue and Ford just says that it is not affected by the recall. This is exactly what the recall is for.

- Chesapeake, VA, USA

Rear passenger door will not stay closed. This is the same issue noted in NHTSA campaign number: 15V246000. Vehicle was repaired in 2015 and as noted, door is again broken - will not stay closed.

- North Bellmore, NY, USA

The contact owns a 2011 Ford Fiesta. The contact stated all four door handles detached from the vehicle. The contact also stated that the air bags warning light illuminated on and off intermittently. The vehicle was taken to paris Ford Lincoln, Inc. Located at (2020 ne loop 286, paris, tx 75460) but was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 14,259.

- Paris, TX, USA

The rear left door latch broke. I simply opened and closed the door. The latch must've broken when I closed it because the door came loose on my drive home. No accident occurred, but it is definitely a safety concern as the door could've hit an oncoming car since I couldn't immediately reach/secure the door. The door will close flush with the car, but just won't latch. Neither handle seems to have any influence on the car latch either. This issue sounds like the 15S16 safety recall, but is reportedly not applicable to my car. I am paying to get the one door fixed, but am worried about the other doors doing the same thing.

- Charlotte, NC, USA

I took the vehicle in to a dealership several years ago to address the faulty door latch assembly (passenger-side rear) as per the recall on this vehicle. I was told that this was due to a design flaw in the assembly (basically using a cheap part that easily breaks). Last year, I had another door latch assembly (driver-side rear) fail after having all four of them supposedly replaced. I once again took it to the dealer who charged several hundred dollars as it was outside of the 1 year warranty window. The dealer and Ford both told me I was out of luck and it was my problem. Just last night I had another assembly fail, this time the driver-side front. I refuse to pay any money to them as these things are clearly faulty and a safety hazard, but they refuse to address the issue properly. I would like to know what recourse I have to force them to fix this safety issue properly once and for all.

- Sachse, TX, USA

Both of my rear door latches stopped latching. Both occurred as the vehicle was stationary. There was a recall for the original latches, however a dealership indicated that they were replaced and my current latches no longer fall under the recall. However, having both rear door latches malfunction leads me to believe the safety of the replaced latches should also be looked into.

- Sonora, KY, USA

Passenger back door will not latch/close. I was not driving, I was trying to get something out the back seat, went to close the door and noticed it would not close anymore the latch is broken, I got the car last year so I was unaware of any recalls. My door won't stay close making it hard to drive

- Winston-Salem, NC, USA

1) door latches are faulty. Any door can open while car is in motion. Also, door latch sensors are faulty and cause all interior lights to come on if it thinks a door is open. Happens within 1st mile driven every time since 80K miles. 2) in snow, the piece of body plastic in front of the front tires can get caught and dragged underneath the front tires. 3) electrical problems: Fuse box rusts, prongs break off in fuse box. Sometimes pushing clutch in would cause lights to dim or speaker static (manual transmission). Problematic 12V (always hot) routinely broke 12V devices. Dealership was unable to fix this at last warranty maintenance. 4) several dealerships were unable to solve or find the cause of any of the following: Brake rotor usually causes howling sound under 30mph after a few miles, (started around 50,000 miles) and car sometimes shut off while stopped & idling (rare, started around 70,000 miles). Also, manual transmission lever gets too sticky to move without extreme force unpredictably, (started around 25,0000 miles). Every time was told transmission fluid looks fine. 5) high pitched whirring sound and loss of power with ac or defroster, worse as time went on 6) car was sold because cost to repair faulty door sensors leading to headlights never turning off, thereby causing battery to drain below 12V regularly, exceeded the car's value. Car would not pass inspection with this issue & needed frequent jump starts. 7) extreme distraction: "sync" interface will cut off stereo audio without warning to try and connect to mobile phone for a vehicle health report in the middle of driving. 8) air flow sensor goes off frequently starting around 50,000 miles, only solution is spraying in lots of air flow sensor cleaner. 9) drivers side windshield wiper fell off about a dozen times, even dealership installed. Very unsafe car in my opinion.

- Cambridge, MA, USA

Even though Ford states the recall on the door latches were done, the latches are malfunctioning again and the doors pop open going down the road.

- Mountain Home, AR, USA

Door latch does not work, making the door for this vehicle unable to close. Primary functions such as closing the door won't be able to be done as it does not close at all.

- Miami, FL, USA

2/4/15, dickinson co. Kansas, collision with fixed object, left turn, impact to passenger front corner, ran off right side of the road, struck fixe object, damage to both passenger front corner/quarter of car. 10/11/16, jackson co, Missouri, moving in Transport collision, impact rear of car, towing indicator, driver front and passenger airbags deployed. 2 accidents: Former owner, not me. The car truck is always lifted when closed, front side of windshield frame is bumpy, passenger side near back wheel is bumpy, the car accidents smashed the car. Transmission, jerks back and forth 24/7, going to, from street lights, intersections, like wants to die on normal straight street and on hills. The car rolls back on hills by itself. Lack of acceleration speed from brakes to gas pedal. The 10/8/2018 phone call mike from Florida, Ford, tranmission settlement phone call said "transmission is the Ford flaw". I went to the blue springs, mo, independence, mo, dealerships 4 times from March 13, 2017, July 4, 2018: Battery fuse box recall. Passenger door flew open/door latch recall, Sept. 24, 2018, the blue springs, mo, dealership did not fix the tranmission, under 100,000 mile warrenty. The air conditioning compressor broke and it is not working from Sept., 24, 2018, the cost to fix is $2,172, they charged $99.50 diagnostic, did not fix the air conditioning. The defroster is not working since Oct. 10, 2018, it is connected to the compressor, when turned on the defroster makes a crank noise in the engine. The heater system has a weird crank noise when turned to low, high, does not work either. The BBB autoline closed my lemon law complaint case number frd1825535 case, did not help me, because they limit cases to 36,000 miles. The vehicle is a life hazard 24/7. my car is 82,130 miles. I can not drive this non-reliable car.

- Blue Springs, MO, USA

While driving down the highway, in a curve, my driver's front door swung open. This is a well known and documented issue, and a federal recall was issued. Due to defective door latch, doors fly open while driving. The latch was replace once under recall. The vehicle, now, has the exact same issue. This issue is extremely dangerous, as it happens without warning, and the door won't remain closed, once the defective latch fails. Both appel Ford, and Ford Motor Company, refuse to cover the repair, for this known recall issue. I believe the recall number is 15S16.

- Hempstead, TX, USA

Takata recall, I have a 2011 Ford Fiesta and the engine got messed up so I took it to a shop and they fixed it I paid 2,500 to get it fixed and when I'm driving my wheels go all crazy and all this sensors turn on and my door open last time with my 2 year old and my 6 year old inside and now it won't close.

- Lynwood, CA, USA

Rear hatch lock recall 2011 Ford Fiesta ses hatchback rear hatch lock malfunction. Rear hatch (door) will not remain closed when parked and will open while vehicle is in motion or open unexpectedly once closed, potentially injuring vehicle operator / owner. This vehicle VIN is not included in the current Ford recall for this issue. VIN - [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Mission, TX, USA

Driver side door will not latch randomly came open during driving and now door will not shut

- Mount Pleasant, TX, USA

Passenger side back door will not latch. This is a door I very rarely use and was in a parking lot at a grocery store when I had to use that door to put groceries in the back seat. When speaking with the Ford company they stated my car does not qualify for the safety recall.

- Willow Grove, PA, USA