10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 42,823 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
2012 ford fiesta check engine light on codes reading o2 sensors, catalytic intake, misfires, fuel injection, etc. I have had my fiesta at 3 mechanics all very known for there reliability all diagnosing it different issue recommending me to go to dealership which I was turned away because the recalls for the vehicle isn-??t an issue for any of the possible diagnostics. Single mother of 3 now no vehicle, no money and no way of providing without transportation. Less than 150,000 Miles owned less than two years and the amount of money put into the vehicle ford should be ashamed. Shuddering and accelerating issue was told clutch and transmission issue but no help or actual known diagnosis since ford won-??t diagnose the suspected diagnosis from any of the mechanics I have taken the vehicle to and they can-??t for sure diagnose it until ford confirms the diagnosis since this is a known issue. They also sent me two recalls but refused to fix the recalls because I wasn-??t 100% sure my vehicle needed the repair and threatened to charge me 150 diagnostic charge for the recall after I already poured my heart out to them about the issue I can-??t seem to even get repaired due to there lack of care care as a manufacturer
- York, PA, USA
The door is not closing or locking I want to open the door and get groceries down and then when I went to close it it wouldn-??t close the latch on it is not working
- Greeley, CO, USA
The transmission is slipping and jerking. I can't change gears without a issue and the car stops. The engine revs even when I am not going fast.the transmission says it is overheating and I got my fan fixed months ago and had done it before but seemed to repair itself so I thought.
- Indianapolis , IN, USA
started and moved the gear lever from "P" mode to "D" mode to move the vehicle forward. But couldn't move the vehicle. So tried to changed the gear mode and move but couldn't do. Then switched off the engine and tried to switch on. But couldn't do it. Tried several times and started the vehicle but couldn't move the vehicle, because the gear lever moved only physically. The "Check engine" light was lit all the time on the dash board. We had to tow the vehicle to the dealership since we couldn't drive the vehicle.
- Bethesda, MD, USA
I was told from a professional mechanic that my dual transmission was the main cause for the car stuttering and having a hard time accelerating after stopping and it's something they can't fix only Ford can, this problem would happen when I'm stopped at a red light stop sign and turning corners
- Springfield, IL, USA
The door latch is broken, the door is open. I call a Ford dealer and they tell me, that they can't do the service because Ford doesn't have this part available.
- Fajardo, PR, USA
Door latch failures X 3 after replacement of all per recall notice 15V-246. (12/2015)
- Cottonwood, AZ, USA
Received safety recall notice 20S30 (20V-331). Call my dealer to take it in. "no one here to take care of you. Can you call back?" I responded, "it's Ford's safety recall - I shouldn't have to call you back. I should be able to leave my number and you call back." No, it doesn't work that way. What a lousy way to respond. [xxx] on 8/12/2020 [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Willowick, OH, USA
Transmission problem jerks when trying to turn hard to go up an incline sometimes shuts off.
- Burlington, NC, USA
The low beams have stopped working. I now cannot drive after dark and if I have an emergency with one of my three kids I will not be able to take them anywhere. High beam and parking lights work. Replaced headlight bulbs and still won't work. There was a recall in Canada but not the usa. It's been months and can not afford to have the fuse box replaced. Radio has also stopped working for the past 3 weeks
- Millville, PA, USA
I just bought a 2012 Ford Fiesta from a dealership back in August. I searched the website, once the issue came to surface, and it is part of a recall. The recall is the exact issue that started on my car last night. The door doesn't close at all/the latch doesn't work. I have been paying monthy payments on this car and now I need some information on how to get my car fixed.
- Charlotte, NC, USA
In 2017 my back door on passenger side would not shut, I drove to a Ford dealership and was told that the latches on Ford Fiesta 2012 were recalled and that all the latches had to be replaced. Less than two years later the front passenger door latch broke again and I to it back and was told that it had been fixed before under recall and would have to be paid out of pocket, I said I don't believe it was ever fixed, and I was told that part was ordered in 2017. Then I was told that I could not take my car until I for the analysis ran on it, which we already knew what was and I could have gotten done for free, I was told it showed that my lock had to be changed also, but when I was called to and told that my car was ready and a different price was quoted it was different, when asked why I was told that it was only the latch that was broken. I tried to speak to the service manager and he never called me back out of the for times that called, and on top of all that a sales rep had the audacity to call me to "see if they could get me in another vehicle"! I have had this car for nearly five years and it's only been in the shop twice, once for a problem with my door that was recalled and for latch was replaced after a recalled latch was replaced. I tried to report this to Ford headquarters and was told to keep my receipt for my my just in case
- Chesapeake, VA, USA
To whom it may concern: I was a 24 year old single female when I went to the fox Ford dealership in grand rapids, mi in early 2012. When I saw the Ford Fiesta in the showroom I thought it was 'cute.' I test drove it and thought it sounded a little loud but didn't really know anything about cars so I ignored it and told the salesman I wanted to start the purchase process. I ended up leasing the car in March 2012. By September 2012, I moved to Arizona and took a job with child protective services. I started noticing my car jerked a lot around 20,000 miles (early 2013). Whenever I went in for my oil change at earnhardt Ford in chandler, AZ I mentioned the shuddering and jerking of the car. I was told this was just a 'characteristic' of the car and it couldn't be fixed. I mentioned this multiple times but when the technician would look at the car, it was working properly. The car started to get worse and being a children's case manager meant that I had to drive children around frequently for my job. I started to fear that I would get in an accident when turning since that is when my car would shudder and stop when trying to make a turn from a stopped position. I knew that I needed to start documenting the issues in case anything were to happen.
- Dayton, OH, USA
" takata recall " tansmission light keeps lighting on, A/C does not work car shift by its self dtcs, po7A5 transfiction element B stuck DP56 pids found friction element B binding caused by shift fork assy
- Tulare, CA, USA
Car hesitates while attempting to change gears. A message comes up saying transmission malfunction and the other message says needs service now. Another problem appears as you apply the brakes it tends to speed up before coming to a stop.
- Gary, IN, USA
Takata recall for my 2012 Ford Fiesta SE. There is a hesitation/jumping motion when accelerating. I was told it has to do with transmission in these cars.
- Austell, GA, USA
Left passenger door latch popped open while pulling out of a parking space, took to dealer and they replaced all the recall door latches. A year later the right back passenger door latch did the same thing. It was covered by the warranty that was about to expire. Two days ago, the front passenger door has popped. It is not covered by the warranty, so it is an unexpected out of pocket expense combined with a rental while my car is in the shop. So now, three out of four replaced recall parts have malfunctioned. So if the recall replacements are not working, how often am I going to be in the shop with unreliable recall replacements?
- Jacksonville, FL, USA
The transmission shudders and hesitates all the time. It is a safety issues due to when accelerating to move into traffic it shudders and hesitates and won't accelerate while doing this. I was almost hit several times due to this issue. The issue has happened in the last 2 years while the engine died in traffic but I overlooked it worrying about paying money to have it fixed. 2 days ago, the car couldn't reverse and the next day, it complete died on me.
- Aptos, CA, USA
My Ford Fiesta 2012 was part of recall 15S16 for latch failure. On 9/15/2018 my left rear latch failed while driving. Ford is claiming that my vehicle is not under recall, because the dealership fixed the problem before I purchased the vehicle. I believe that either the recall was not performed as stated or it was fixed with defective parts. Ford at this time is unwilling to address this safety issue and satisfy the recall.
- Slidell, LA, USA
- Charlotte, NC, USA