10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 17,248 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2013 Ford Fiesta. When accelerating, the vehicle hesitated and the contact heard an unknown sound underneath the vehicle. The vehicle was taken to the dealer multiple times. The technician stated that the clutch was faulty. The clutch was replaced twice, but the failure persisted. The manufacturer was made aware of the failure. The failure mileage was 20,000.
- Bossier City, LA, USA
I purchased my 2013 Fiesta new off the car lot. It was the biggest mistake ever. It has been in the repair shop twice for clutch replacements. I was in an accident the last time because it hesitated and then took off and ran in to the car in front of me. Ford didn't care about the accident. I had to argue with them to get a car to drive while they fixed my car yet again. It has again started hesitating and then excelling quickly and I don't know what to do anymore. I bought a new car for reliability and this is far from reliable. It is very very loud also.
- Wilmington, NC, USA
- Newport News, VA, USA