10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
27,507 miles

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« Read the previous 20 complaints

problem #265

Feb 082013

Fiesta 4-cyl

  • miles
The transmission continues to shudder and shake especially in lower gears. Its causing a unsafe driving experience. I have owned my Ford Fiesta for years now (bought it off the lot brand new). Now I have almost 120,000 miles on the vehicle. I have had the clutch "reset" several times but the problem continues. I have also brought it to the dealership two times when Ford - free of charge decided to replace the clutch and components all together. The last replacement which occurred about a year ago was supposed to be a permanent fix. Unfortunately it is not a fix at all. Its sad to say but I have gotten used to the defect in the car at this point. I have been driving it with moments when the car feels like it wont move !. almost all the passengers in the car always comment on the noise - clanking of the clutch and always the bucking sound. They usually say a comment like "damn you need a new car" or "its junk man". at this point as I get more miles on the car I bought it with the intent of owning the car for many years to come. However, with the power train components being unsafe it makes it hard. I tried to contact Ford customer service of the issue just the other day and I have an open case number. But they refereed me that they are aware of the situation and has placed a 150K mile warranty on the parts. But my argument is what happens after the 150K miles and it does it to the point where it cant move anymore. Or better yet what if it causes an accident from the poor performance of the power train. Attached is what my Ford owners.com for my car states about the extended warranty. VIN: [xxx] fsa title: Transmission clutch shudder / transmission input shaft seal warranty extension field service action number: 14M01 VIN: [xxx] fsa title: Transmission control module extended warranty coverage I just want a fix for this issue information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Winsted, CT, USA

problem #264

Jan 012016

Fiesta

  • 35,000 miles
The contact owns a 2013 Ford Fiesta. The contact stated that the vehicle experienced a complete loss of power, shuddered, hesitated, and jerked while driving various speeds. The failure occurred without warning. The vehicle was towed to sunrise Ford of fontana (16005 valley blvd, fontana, ca) where it was diagnosed that the vehicle operated as intended. The manufacturer was notified of the failure. The failure mileage was approximately 35,000.

- Rancho Cucamonga, CA, USA

problem #263

Aug 022017

Fiesta

  • 54,000 miles
The clutch has been replaced three times and car continues to hesitate, bucks, lurches forward, and engine makes buzzing sound feels like it's dragging when driving. Most recently at a stop sign the car accelerated and lurched forward I had two feet on the brake it was difficult to control.

- Wilmington, MA, USA

problem #262

Aug 202017

Fiesta

  • 52,000 miles
The contact owns a 2013 Ford Fiesta. When the vehicle was taken to an independent mechanic for a routine oil change, the technician stated that the transmission warning indicator illuminated. The technician stated that the vehicle was unsafe to drive and advised the contact to take the vehicle to a Ford dealer to have the shutter system inspected. After leaving the independent mechanic and driving 35 mph, the contact made a right turn and the vehicle jerked and stalled. The contact was able to restart the vehicle and drove home. The contact mentioned that the vehicle was serviced per tsb: 14E08 to have the powertrain control module reprogrammed at freeway Ford (9700 lyndale ave S, bloomington, mn 55420 (952) 888-9481). The manufacturer was not made aware of the failures. The approximate failure mileage was 52,000.

- Minneapolis, MN, USA

problem #261

Jul 302017

Fiesta

  • 55,000 miles
Transmission shuddering, shaking. Delayed acceleration and some acceleration on deceleration. Horrible especially between first and second gears. Car jumps and lurches forward on acceleration

- Greenup, KY, USA

problem #260

Apr 242015

Fiesta

  • 13,907 miles
Car shakes and shudders when accelerates. At times it jerks and hesitates when stopped. When moving forward sounds like gears grinding, it is automatic. I have taken it 4 times to Ford in cocoa Florida where I bought it and to be repaired and it still making grinding sounds and jerking! I am very cautious to pull out in traffic, afraid for me and my family to be riding in it.

- Titusville, FL, USA

problem #259

Apr 012017

Fiesta

  • 67,000 miles
Vehicle is dangerous. I have experienced loss of power with no response to the gas pedal. Car jerks violently while driving making it very difficult to steer and maintain. I have not driven car in months because it is a safety hazard. I have taken car to dealer 4 times and each time they are fixing the transmission, but it does the same thing right after getting the car back. Avoid this vehicle do not buy.

- Oak Lawn, IL, USA

problem #258

Jun 212017

Fiesta

  • 4 miles
All warning lights come on, headlights go off, and the radio goes off at random times. Also the transmission warning comes on randomly (per the message boards this is a common issue with this model). It's been in the dealership's shop 3 times and they've not been able to duplicate the problems therefore they have not fixed the problems.

- Wichita, KS, USA

problem #257

May 272017

Fiesta

  • 54,000 miles
Bought this car new on 12/22/2013 and have been having transmission problems from day 3 of owning it. This car is not safe to drive. It grinds, clicks and makes horribly loud noises. It stalls in the middle of turns and I've almost been ran over many times. It jerks and accelerates on its own without me evening telling it to. Now at approximately 54,000 miles it will no longer even start and the light says "transmission malfunction service now." The wrench light and engine light also come on and off, periodically. Ford Motor Company is well aware that they put bad transmissions in all of these new cars and we have been robbed. Is it going to take someone's death before someone does the right thing in this situation?

- West Monroe, LA, USA

problem #256

Mar 012017

Fiesta

  • miles
I have a 2013 Ford Fiesta SE and my car will not gain speed due to the clutch also the car shutters and shakes a lot taking off, turning or moving from a stop light. This is unsafe because I cannot gain speed enough or go fast enough to get out of someones way or for me to get on the high way. Which can cause an accident and almost has which is very unsafe for me and other drivers on the road. My rpms go up to at least 4 or 5 because my car will not shift and the lose of power is so bad this happens again almost each time I move from a stop light and I take off to go up a hill. It takes me longer to move causing people to almost hit me from behind several times. This has taken place sense I got the car in February of 2017 and it has continued to happen.

- Franklinton, NC, USA

problem #255

Apr 012017

Fiesta

  • 60,100 miles
2013 Ford Fiesta - clutch package replaced twice - 20,000miles and again at about 60,000 miles. "transmission failure - service now" message appeared several days after second repair/replacement while driving car on a city side road; going about 35 mph; three people in car; signal went off and on several times, but was able to drive it; took it to a Ford dealer who said there was corrosion and a replacement connector was ordered -"we'll call when it comes in...". several days later in a different location, same message appeared, but stayed on; driving about 35mph on residential area of city; then engine raced but did not shift gears; car shuttered; but did not seem to get power; coasted to side of road and called for help. Car towed to a different dealer.

- Tully, NY, USA

problem #254

Jan 042014

Fiesta

  • 9,000 miles
The contact owns a 2013 Ford Fiesta. The contact stated that while driving at 10 mph, the vehicle hesitated until it shifts gear without warning. The vehicle was taken to a dealer where it was diagnosed with a transmission failure. The contact stated that the transmission was replaced to a hybrid transmission. The clutch was replaced twice along with the transmission computer was reset four times. The failure persisted on several occasions. The manufacturer was not made aware of the failure. The failure mileage was mileage was 9,000.

- Indio, CA, USA

problem #253

Feb 182017

Fiesta 4-cyl

  • 101,000 miles
The contact owns a 2013 Ford Fiesta. While the accelerator pedal was depressed, an abnormal noise was heard from the front of the vehicle. The contact also heard a grinding noise when the accelerator pedal was depressed. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 101,000. Updated 05/30/17 the consumer stated the transmission would not shift correctly. There were loose wires on the starter. Updated 12/04/2017

- Mount Vernon, OH, USA

problem #252

Sep 122016

Fiesta

  • 30,000 miles
The transmission "jolts" and is not a smooth change of gears especially from a stop and moving up through the gearing to cruising. Its a nasty adventure to get to cruising speed and this is certainly not normal as I have been driving vehicles for over 40 years and this is a Ford problem and after this experience I would not purchase Ford again

- Palmer, AK, USA

problem #251

Jun 032015

Fiesta

  • miles
Transmission issue hesitates apon excelleration.. close to stallimg exstremely dangerous when pulling out into traffic @ stop sign excellerating situation to merge into moving traffic hasbeen an prblom for several years now has been to dealership at leasr 3 times for this complaint

- Moneta, VA, USA

problem #250

Feb 162017

Fiesta

  • 63,000 miles
The car stutters upon acceleration intermittently. We have had it in the shop twice and will be going in once again. The clutch has been cleaned up and replaced. It has been reported that tcm's are the issue. On 2/15, my daughter was stopped at a light. When she tried to go; it stopped and would not move. She had to shut down the car to get it moving once again. This problem is constantly returning.

- Wheeling, WV, USA

problem #249

Jun 152013

Fiesta

  • 43,000 miles
The contact owns a 2013 Ford Fiesta. On several occasions, while attempting to accelerate, the vehicle hesitated. When the accelerator pedal was depressed, the vehicle hesitated and failed to operate as intended. The dealer diagnosed that the transmission needed to be repaired. The vehicle was repaired; however, the failure recurred. While driving 45 mph, the rear passenger door became ajar. The vehicle was included in NHTSA campaign number: 15V246000 (latches/locks/linkages); however, the part was not available for the repair. The manufacturer was not notified of the failure. The approximate failure mileage was 43,000.

- Batavia, OH, USA

problem #248

Jun 282013

Fiesta

  • miles
My Ford Fiesta it does not work right since I bought it new. I went back to Ford car dealer they said they don't know what is wrong with it. Then about 30days latter found out what is wrong with it, I took the car in to have it fixed got it back still does the same thing. Sometimes I try to get it to take off from a stop sing an it will not take of good.I am the city car in front of me slow down then the car does not want to go up the hill.when it gets warm it runs real bad.I got it going 25 mph in city I try to give it more gas and it putt putt all the time.I call Ford dealers tell me bring it in nothing has helped it. They told me to hit the gas pedal hard I tried that does not help.in June 2016 got a letter in mail my door lock need to be fixed I went to Ford dealer said they don't know how to fix it yet.the door opened by itself one time.it does it on highway when come to a hill to give more gas and it putt.this car the way it acts I will not sell it to any one.it will kill them or me driving it.

- Batavia, OH, USA

problem #247

Feb 012017

Fiesta

  • 30,000 miles
The car bogs down, is slow shifting in gear and after coming from a complete stop sometimes will not go. It has been in and out of the dealer and with 30000 miles is becoming a potential safety risk which could harm of kill the drivers and passengers.

- Solon, OH, USA

problem #246

Dec 122016

Fiesta 4-cyl

  • 47,000 miles
The contact owns a 2013 Ford Fiesta. The contact stated that the vehicle stalled while driving at 35 mph. The vehicle was taken to the dealer where they diagnosed that they needed to replace transmission clutch shudder and transmission control module. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was at 47,000.

- Mansfield, OH, USA

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