10.0

really awful
Typical Repair Cost:
No data
Average Mileage:
14,000 miles
Total Complaints:
1 complaints

Most common solutions:

  1. not sure (1 reports)
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problem #1

Nov 072014

Fiesta SE 4 cyl

  • Automatic transmission
  • 14,000 miles

Took vehicle to dealer on Nov. 19, 2014----they said they would contact me in two or three days, they never did. I called the dealer this morning(12/1/2014)---no answer. I drove to the dealer today, mentioned the no response call--they said they had phone problems. I asked about status of vehicle, they replied it had a fluid leak, I replied "I knew that when I brought it in". They said they had ordered the parts. I asked when it would be repaired; They replied they were waiting on Ford. I asked when they estimated it would be repaired. They replied they expected delivery of the parts by Dec. 19th. I asked if they would make the payment for the month + that they intended to keep the vehicle---they declined. I asked if they would pay the insurance for the month they intend to have the vehicle---they declined. I asked if they would give me a ride to work for the next three weeks----they declined. I asked if I had any options to rectify the situation---they replied "We're waiting on Ford".

- whip719, Kanss City, MO, US