4.7
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 22,256 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The car jerks or bucks when changing gears loses speed when changing gears
- Loganville, GA, USA
Engine malfunction service now message appears randomly. Engine loses power, no accelerator pedal function while highway or street driving, in traffic, presenting a dangerous driving hazard. Ford dealer say's" no dtc found upon testing. Cannot determine cause, cannot repair.
- Saylorsburg, PA, USA
While driving on a city street or otherwise, my car's engine malfunction light will come on. The car will suddenly jerk and slow down. No matter how hard I press on the gas pedal, it will not go over 30mph. I have almost been slammed into several times due to the sudden loss of speed. I've taken it in twice and had the gas pedal replaced as the computer picks up a problem between the chip and the computer. And both times the new part has failed. I've looked into this and it seems to be a reoccurring problem across the board, and a dangerous one considering Ford is aware of the problem
- Glendale, AZ, USA
The car has difficulty shifting gears and has trouble accelerating properly
- New City, NY, USA
While driving "engine malfunction service now" light comes on, then stops accelerating in motion. Turned vehicle off/on light goes out, continue driving and it happens again. Did all my checks and balances, seems like a manufacturures issue. High safety issue when traveling. Had transmission shutter seal replaced twice in 2 yrs by Ford dealership free of charge.
- College Park, GA, USA
My throttle body with 28000 miles on it malfunctioned and sent car into limp mode leaving it undriveable and Ford won't cover it under warranty
- West Hills, CA, USA
I am requesting that NHTSA investigate the severe shake/shudder of the vehicle while accelerating from a stopped position as well as the vehicle either jerking forward or becoming sluggish when accelerating from a stopped position. Also, an investigation needs to be performed on the transmission becoming stuck in gears while driving on the highway at various speeds. These complications have happened many times. Ford confirms that this is normal and that the car needs to be driven differently or that they couldn`T find a problem. The clutch has been replaced multiple times as well as the inner and outer seals and the PCM/tcm has been reprogrammed. Adaptive learning was also performed. This is a safety hazard because it affects my ability to control my speed, acceleration and deceleration which in return could lead to a serious accident.
- Auburn, MA, USA
The contact owns a 2013 Ford Fiesta. While driving at any speed, there was a wind flapping noise coming from the front driver side of the vehicle. The vehicle accelerated on it's own with hesitation intermittently. In addition, the entire vehicle shuddered without warning. The issue recurred numerous times. The vehicle was driven to the dealer. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 10.
- Oswego, IL, USA
This vehicle is unsafe and should be recalled. Dual transmission cluch is a serious problem disengaging while driving slow or fast and shutters at all speeds. Its electronic throttle body (ecb) is defective just like 1.6 million 2009-2014 Ford escape and Fusion and Mercury mariner and Milan vehicles that Ford started a "customer satisfaction program" in lieu of a recall. Of course the ecb is not under warranty (3,000 over) and Ford did not identify the Fiesta as one of the customer satisfaction program cars. $545 plus labor for a car that is 3 years old. No more Ford products for home or work for this cfo.
- Tallahassee, FL, USA
The contact owns a 2013 Ford Fiesta. While driving approximately 25 mph, the vehicle lost acceleration and did not respond. The contact had to remove her foot from the accelerator pedal and depress it again in order for the vehicle to respond. The failure occurred daily for approximately the past two years. The vehicle was taken to the dealer twice and had the clutch replaced. The manufacturer was not notified of the failure. The vehicle was not repaired. The VIN was invalid. The approximate failure mileage was 10,000.
- Sterling, MA, USA
The contact owns a 2013 Ford Fiesta. While driving various speeds, the vehicle accelerated without warning and made a grinding noise. In addition, the vehicle temporarily stalled, accelerated without warning, and then decelerated. The failure recurred numerous times. The vehicle was taken to the dealer and repaired under a recall, but the failure recurred. The manufacturer was not notified of the failure. The recall information was not provided.....updated 06/30/16 the consumer stated the dealer replaced the clutch twice. Updated 07/21/16.
- Muscle Shoals, AL, USA
The transmission has a recall on it. It has been in the shop and replaced 3X. It still is not fixed. It passes the test when its hooked up to the machine but when driven it fails and goes back to the shop. The problem apparently has something to do with Ford and how it is made. Now a engine malfunction light always comes on. The manual says that it should not be driven because it may not shift. I have almost been in countless accidents because the transmission will not shift. It does not accelerate. It jerks, shakes, and grinds. I wrote to Ford and they didn't care. Told me to take it up with the dealership. This has been nonstop since I bought it last year till now and its ongoing. I do not feel comfortable driving my child in this car. Someone needs to be held accountable.
- Pittsburgh, PA, USA
The contact owns a 2013 Ford Fiesta. When attempting to accelerate the vehicle, it would either lunge forward and accelerate at high speeds and stall without warning, or fail to accelerate at all. When attempting to stop the vehicle, the engine revved, the vehicle accelerated and lunged forward, and stopped suddenly. The dealer stated that the transmission failed and needed to be replaced. The vehicle was not repaired and the failure recurred. The manufacturer was made aware of the failure. The approximate failure mileage was 10,000.
- North Ridgeville, OH, USA
Vehicle shudder shakes and fails to accelerate when pedal is depressed, typically in first or second gear (6 speed auto transmission). Transmission control unit has been reprogrammed several times, clutch was replaced, control unit reprogrammed again. Issues continue. Vehicle loses acceleration in intersections and poses a risk for rear-end collisions, cannot smoothly accelerate which could cause issues.
- State College, PA, USA
The contact owns a 2013 Ford Fiesta. While driving 75 mph, the rear passenger door flew open without warning. The dealer diagnosed that all door latches needed to be replaced. In addition, the contact stated that after the vehicle was repaired under an unknown manufacturer recall for the transmission, the vehicle accelerated independently without warning. The vehicle was repaired a total of four times, but the failure persisted. The manufacturer was made aware of the failures. The vehicle was not repaired. The failure mileage was 55,000.
- Big Spring, TX, USA
The rear passenger side door, where my son sits in his booster, stopped closing one afternoon on our way to his soccer game. I used a piece of rope to tie the door across the car to the door opposite until I could get my car into the Ford dealership the next day. I searched the internet and saw an article regarding other 2013 Ford Fiesta's having the same issue. I took my vehicle the next day to the dealership and since I was there I let them know that my car, which only had 15K miles on it, has a problem with acceleration. When I accelerate I hear an airy sound coming from the engine and I lose power so that I accelerate very slowly. This is a huge safety issue when getting onto the highway. I was advised when I picked up the car that the lock was a recall item as was an issue with the cooling system that they fixed. In addition, when they checked for the airy sound they found I have a bad transmission. My service rep said the transmission was on back order for 30 days. That was May 2015. Today is 11/2/2015 and I still do not have the parts to replace my transmission. I have asked several times if I could have a rental car or borrow a car from Ford until my transmission is fixed due to the low acceleration and have been told time and again that they can not "authorize" it.
- Sacramento, CA, USA
Incident occurred 3 times. At highway speeds, with the cruise control engaged, the engine malfunction warning came on. The cruise control immediately disengages and the car slows down. This is dangerous when going up hill at highway speeds. There are no codes stored in the computer. The alarm should not flag without storing a code. Searching the internet shows this has been a problem with the Fiesta for many years. Dealers have made the same repairs several times on the same vehicle with the errors reoccurring. The primary concern is the error flagging without a code present. Ford needs to fix this poor design. In my case the cause of the error is likely a poor connection under the hood. That alone is a problem but if the system logged the error at least it would be easy to find. Many people have had their cars repaired thinking they were ok only to have it happen again. Its scary driving on the highway when the car suddenly loses power.
- Enfield, CT, USA
The contact owns a 2013 Ford Fiesta. When the contact depressed the accelerator pedal, the vehicle hesitated to accelerate for approximately three seconds before operating as normal. The cause of the failure was not diagnosed. The manufacturer was notified of the failure. The failure mileage was 900.
- Fairview Park, OH, USA
While traveling at 55 mph on the highway my Ford Fiesta started to not shift up or down and seemed a bit stuck. After taking it to the dealer they reprogrammed the powertrain control module. Only a couple months later the car started to having trouble with gear shifting at low and high speeds and also seems to slip when trying to shift. Car has repeatedly come close to stalling and has lost almost all power at various times. The car dealer now says it needs a new clutch and it will take 16 weeks for it to arrive. Until then I am not to drive it long distances. Very dangerous car, I am afraid I will be hit trying to turn because the engine will lose power at the wrong time.
- Twain Harte, CA, USA
- Racine , WI, USA