5.0

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
20,000 miles

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problem #1

Mar 022017

Fiesta

  • 20,000 miles
The contact owns a 2013 Ford Fiesta. The contact stated while driving from a complete stop, the vehicle hesitated to respond and was jerking significantly. The contact stated that the failure also occurred while driving at various speeds. There was no warning light illuminated. The vehicle was taken to dealer several times. The dealer replaced the transmission clutch under warranty. The contact stated that the failure reoccurred 6 years later. The vehicle was taken back to the local dealer, where it was diagnosed that the transmission clutch needed to be replaced; however, the dealer informed the contact that the vehicle could not be repaired under warranty. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline. The failure mileage was approximately 20,000.

- Brentwood, CA, USA

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