10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 41,010 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
While driving the vehicle on an on-ramp (gradual right hand turn @ approx. 45 mph) the drivers door latch failed and the door opened. The VIN was not included in the recent recall of this same problem. Ford dealership wanted to charge over $600 to repair. They "secured funds" from some Ford safety program and we were only charged $50. Less than 2 months later the rear passenger door has done the same thing and I'm being told it still isn't a recall item...
- Waddell, AZ, USA
Back passanger door opened while driving and will not latch closed. Called Ford and even though there is a recall on this matter with my make model and year, my car is not included and they want over $500 to fix. On top of this my car tries to stall everytime I go to excelerate from a stop and also when it goes from 1st to 2nd gears. I was told when purchased that it was me not hitting the gas hard enough, however I do not find this is the case
- Carmichael, CA, USA
Inside door handles broke off
- San Bernardino, CA, USA
Inside door handles break off
- San Bernardino, CA, USA
Front passenger door failed to close. The problem is identical to the problem described in NHTSA campaign number: 15V246000. The vehicle was manufactured on July 3, 2013, which is past the May 31, 2013 cutoff for the affected vehicles, according to Ford. Replacing the door latch assembly corrected the problem. The replaced part has a part number of ae8A-5421812......updated 12/03/15
- Gilbert, AZ, USA
Our daughter was in a 3 car accident. There was bridge construction and all of a sudden traffic went from moving at highway speed to stopped. Directly ahead of our daughter was a refrigerator truck. Our daughter was not able to stop quickly enough and struck the back of the refrigerator truck. The speed listed above is an estimate. No one in the other vehicles were hurt, nor did their cars sustain repairable damage. My daughter's car was stopping straight at the point of collision and struck the back of the truck square. The officer at the scene suggested she be checked out in the er. My daughter sustained soft tissues injuries and bruises. After some time with the chiropractor she should be fine. My question/concern deals with the air bag system. The driver knee airbag deployed, the steering wheel airbag did not. Is that possible" are there situations where it is appropriate for the lower bag to deploy without deploying the steering wheel air bag" the seat belt did stop her, although it left a large red mark on her shoulder. If the system worked correctly that is fine. We would like to hear from someone with expertise in this area to make sure that there is nothing faulty in her car. If needed we can supply photos to show the exact damage. The vehicle is at the dealership now for repairs, so the mileage is a good estimate. Thank-you for your help.
- Bettendorf, IA, USA
The 2014 Ford Fiesta, 5 speed manual transmission, has a single power door lock button in the middle of the dashboard. In order to unlock all doors, including the trunk latch, one must lean all the way in to press the power unlock button. There is no way to unlock the trunk using a key. When doing this, the person unlocking the vehicle is left vulnerable, and is a huge safety risk, and is opposite all the safety recommendations provided by police and other safety organizations: Do not turn your back on your children (when having to lean in to unlock the back doors where the children will go) and do not lean into your car where you could be carjacked. It is dangerous, and either the company needs to purchase back the vehicles or find a way to fix the issue so the power lock is on the door (there are no buttons on the inside of the doors, either). The engineers were way off on this one.
- Florence, KY, USA
- Baltimore, MD, USA