Airbag indicator light on. Took to repair and can-??t fix

- High Point, NC, USA

This goes with Incidents 11500972 & 11500985 2015 Ford Fiesta SE purchased 2.8.18 Crest Ford in Center Line, MI From my other reports, car has had all kinds of issues. This is 3/5 and these are all ACCIDENTS. In early 2019, I was coming home from a medical appointment in the morning. I was the 4th car, sitting at the busy intersection of 9 Mile and Kelly, which was ON 9 Mile, going West. The light was red. I had my seat belt on, like always, my foot on the brake, looking straight ahead at the light. Suddenly, the car shook, like as if a semi was going by, but no one was moving. And even tho my foot was squarely on the brake, the car took off, like someone had pressed the accelerator peddle! Quickly I pressed as hard as I could down further on the brake, but it didn't matter. The car kind of jumped, then took off, again, like someone was had stomped on the accelerator. I was in the right-most lane, I slammed into the Sedan in front of me, which shoved his car off the road, up the edge, and onto the sidewalk, so I was almost sideways. I was horrified. My air bags did not deploy. The man driving and a 2nd man got out, they were furious, screaming what was wrong with me? I didn't know how to explain that the car took off on its own, while my foot was on the brake! He was yelling and screaming, luckily his air bags didn't do off either. This dented his bumper, but he didn't have insurance, didn't want to get the police involved or make a report, which was fine with me. Since, I have been very cautious stopped at lights, always expecting this to happen again, and it has! Not as dramatically, but sitting stopped, foot on brake, no rhyme or reason, car suddenly jumps, accelerates. I thought I must be going crazy, I've never heard of a car doing this. Well reading the reports of the Ford Fiesta problems, I see other cars doing this too. I won't take it across like a bridge, imagine it accelerating over the side into the Great Lakes. Very dangerous.

- Northville, MI, USA

The contact owns a 2015 Ford Fiesta. The contact stated that the air bags had been inoperable since 2016. The contact stated that the air bag warning light had remained illuminated for several years. The vehicle was taken to several dealers who diagnosed the failure to be seat belt retention failure. The vehicle was not been repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 96,850.

- Milledgeville, GA, USA

Unknown

- Renton , WA, USA

On April 11, 2021, the 2015 Ford Fiesta I was driving unintentionally accelerated into a commercial building at a shopping mall. The car had two incidents of accelerating while applying the brake prior to the final incident where the car ran into a wall and was totaled. The car had never exhibited any braking or acceleration issues before this day. The first incident, I was slowing down to go over a speed bump. As I was applying the brake, the car jerked forward then stopped. It drove as normal through traffic for the next 8 miles. I was close to my destination, as I was applying the brake at a stop light, the car sped up and stopped when I pulled the emergency brake. Again, the car drove fine for the next mile. I was very aware while I was pulling into a parking space. Neither the brake or accelerator was applied as I was coasting into a space. As I applied the brake, the car sped up, jumped the curb and accelerated into the side of a building. According to a witness and supported by pattern of skid marks, at one point the car was airborne. With the distance of about 15 feet between the curb and wall, there was little time to react. In my attempt to pull the emergency brake, I injured my thumb. My passenger sustained various bruises from the seat belt and the front dashboard. Neither the driver nor passenger airbags deployed. According to the black box report, the car accelerated from 0-100% in the final 5 seconds and the brake was applied at 10%-55%, yet the car continued to accelerate. I did not remove my foot from the brake until after the car impact, which is supported by skid marks shown in photos. In August 2019, Ford motor was aware of a transmission clutch shutter issue, but still proceeded with selling the car to an auction. One month later, I purchased from a dealership.

- Phoenix, AZ, USA

The transmission goes into nutural while driving creating a loss of power while in motion. The air bags will not deploy and the light indicatoe is turned on on the dash display. Gas milleage has greatly decreased.

- Apache Junction, AZ, USA

I was recently in a car accident where the steering wheel air bag was activated and metal fragments came through the air bag an cut my head open. My accident was head on impact with a stationary dwelling. All windows were fully intact upon and after impact. Upon retrieving my items from my vehicle I took notice to all these metal fragments in the vehicle.

- Elgin, IL, USA

Steering wheel airbag did not deployed but the airbag under steering wheel deploy

- Wilmer, AL, USA

I stopped at a red light and was rear ended in an automobile accident and my air bags didn't deploy.

- Highland, CA, USA

The contact owns a 2015 Ford Fiesta. While driving 45 mph, the air bag indicator illuminated. The contact drove the vehicle to an independent mechanic and was advised to take the vehicle to the dealer. The contact called larry miller Ford (460 E auto center dr, mesa, AZ 85204 (480) 569-7713) and was informed that they wanted to charge him for the repairs. The vehicle was not diagnosed or repaired. The contact did not want to pay for the diagnostic fee. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and provided two case numbers. The failure mileage was 65,000. The VIN was unknown. Consumer stated while driving approximately 45 miles per hour the air bags light came on. I took the car to the auto shop and they said the airbags will not deploy. I was told that it is a manufacturer defect. Salazar used cars went out of business.

- Apache Junction, AZ, USA

I was involved in a crash totaling the vehicle when braking the car did not slow down this incident happened on an interstate

- Jacksonville, FL, USA

My airbag light is on and there is no reason for it to have come on. The car has 85000 miles on it and warranty doesn't cover it. I think we have an issue here of its not covered under a warranty through Ford up to 65000 miles. This is a huge safety issue. It only comes on and stays on when car hoes into drive.

- Etoile, TX, USA

The contact owns a 2015 Ford Fiesta. When the vehicle was started, the air bag warning indicator illuminated and remained lit. An unknown dealer was contacted and recommended a diagnostic test. The manufacturer was made aware of the failure and referred the contact to the dealer for a diagnostic test. The vehicle was not taken to the dealer and the failure was not diagnosed. The failure mileage was approximately 25,000.

- Lenoir, NC, USA

The contact owned a 2015 Ford Fiesta. While driving 20 mph, the contact's vehicle was involved in a side impact collision. The air bags failed to deploy. The vehicle was towed to a body shop. A police report was filed. The manufacturer was not notified of the failure. The contact suffered from neck injuries and a concussion, which required medical attention. The failure mileage was approximately 19,000.

- Kent, OH, USA