10.0
really awful- Crashes / Fires:
- 5 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 42,472 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Vehicle has random sudden loss of acceleration while in motion, lurches ahead randomly, shudders and shakes when changing gears, causing loss of control in various moving situations. This happens regularly in all driving conditions
- Pittsburgh, PA, USA
Since week 1 the car (when at a stop and in gear) if you pressed the accelerator at any level the car would do nothing then after roughly 3-6 seconds it would randomly launch forward. It would also seemingly go into neutral on the highway which led to a complete loss of engine power. This also happens when on a normal road at any speed and is completely random and one time at a red light we began to accelerate then power suddenly cut out and we got rear ended lightly. I told peter's Ford in nashua nh during our 1st 3 oil changes about the issue and was told implicitly that it was completely normal and I shouldn't worry about it as it will just go away on its own. Essentially I was brushed off despite 3 complaints that never led to the dealer checking the car. These issues have been constant since we bought the car brand new in 2016.
- Nashua, NH, USA
Car stalls, doesn't pick up speed, hesitates to start, engine light is on because the gas valve needs to be replaced. Gas warning comes on when half full. Gas smell throughout car. Has a load humming sound when driving or idled. Jumps when accelerate. I have taken my car to a dealership in saint louis (relocated recently) and they won't touch it.
- Rock Hill, MO, USA
At 2600 miles my transmission went and was fixed by Ford, but the car is so noisy now and the floor boards vibrate, I am afraid to drive this car
- Boiling Springs, SC, USA
Transmission acting up. When I test drove the car in March 2017 I actually questioned the salesperson because I did not feel it was shifting normally - his response was "no this is the new transmission Ford is putting in, the best one there is." Unfortunately my problems did not start right away but after about 18 months. The car occasionally would jump or accelerate while I was stopped at a light or stop sign. I would have to slam on the brake to keep from hitting the car in front of me. On several occasions while driving down the highway the car would accelerate like the cruise control was resetting to a higher speed, again had to use the brakes. Other times it would slow down like it was going to stop and then suddenly go. It is at a point now where it sometimes will not shift and I literally feel like I am in low gear for a minute or two even though I am going 60 mph. I got in it this week and the car would not go into drive. I put it in reverse and it moved, put it back in drive and nothing, put it in reverse again and finally it went into drive. Now it hesitates sometimes when I am at a stop sign and getting ready to resume driving, I have had horns honked at me and gestures made because it takes the car sometimes 2 minutes to go into gear. I have called Ford on a few occasions to try and schedule an appointment with a mechanic but once I tell them what the problem is I am told that it is normal and to not worry about it. I am now upside down in a car financially that is out of warranty and I am afraid to drive so am either looking at having a car repossessed in order to get another one or just letting it set and purchasing a good used car until I can afford to fix this one. I certainly cannot sell it to an individual because of all the publicity about the transmissions, no one would purchase it and I would not want to sell my problem to anyone else
- Gardner, KS, USA
Lunges forward any time it wants, anyplace it wants too.
- Wauwatosa, WI, USA
The contact owns a 2016 Ford Fiesta. The contact stated that while attempting to leave her place of residence, the gear shift lever was placed in drive however, the vehicle started to go backwards and struck the siding of the residence. The vehicle was taken to heritage Ford located at 1600 shelburne rd, South burlington, vt 05403, (802) 865-8100, to be diagnosed, which was still pending. The vehicle was not repaired. The manufacturer was contacted and notified of the failure. The approximate failure mileage was 62,000.
- Northfield, VT, USA
The contact owns a 2016 Ford Fiesta. The contact stated that the vehicle stalled numerous times after a cold start. The clutch was applied at a low rate of speed, in most instances, when the failure occurred. The vehicle was able to restart; however, the failure was progressing to the point that the vehicle may not restart. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 15,000. Consumer stated after a cold start ten or more hours, always during the first 1/3 mile at speeds less than or up to 25 mph and in the first 3 gears of NY manual transmission when I apply the clutch instead of the clutch maintaining engine revs, the rev counter will jump up and then dip down and the engine sometimes stalls. Once the car is warm and higher speeds have been reached this problem does not reoccur even at the lower gears and speeds.
- San Diego, CA, USA
Takata recall. Every time I put fuel in my car it hesitates. Sometimes it cuts off and sometimes it just shakes and almost cuts off. It hesitates when I don't put fuel in it but it does it worse everytime I put fuel in it. The transmission doesn't change gears sometimes. I have to let it coast to get it to change gears or I have to stop then go. If I yield then go with out completely stopping the transmission won't change gears unless I let it coast until it changes or stop and let it change before I proceed.
- Chattanooga, TN, USA
The car will not start properly after refueling. You have to press on the gas several times and then the brake to start it. When it does start, you need to rev the engine a couple times to make sure it won't die again. The transmission is now slipping and drops to neutral while driving at any given time. It happened to me twice this morning while driving on the interstate. When it finally gets back into gear, it lurches forward. This morning I was nearly in an accident because of this new development in a 2 year old car. I will never buy a Ford again, this is too dangerous for anyone valuing their lives.
- Glendale, AZ, USA
My car has less than 50000 miles and already been to the shop due to not starting. It was determined that the battery had a bad cell. Got the battery replaced and all worked fine. 2 months later the same issues are happening again. Will go to the shop this week. Hopefully they van find out what's wrong.
- Cartersville, GA, USA
The car jerks and shutters when the gas is first pressed from a stop. The transmission has been "fixed" 3 times and still has issues.
- Viera, FL, USA
When the vehicle is stopped and I let my foot off the brake the car lunges forward the majority of the time. From a stop, when I release the brake and use the accelerator there's a hesitation.
- Benton City, WA, USA
Transmjtions feels slugish one day normal next revs up at times more than normal makeing vehilce speed up when needing to slow down. Suspension often warps out of place makeing the drive harsh on motar and falls back on place. Steeding collum falls out of place to odften have to bend the wheel to get back alignment
- Pacoima, CA, USA
The contact owns a 2016 Ford Fiesta. While driving approximately 20 mph, the vehicle stalled, the rpms increased, and the transmission warning indicator illuminated. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure was not diagnosed. The failure mileage was approximately 54,000.
- San Bernardino, CA, USA
Car parked, battery dead. Jump started car. Car started. All warning lights lit on dash. Online search recommended driving car to reset the programs. Drove car around block, car lost acceleration. Felt as though transmission was in neutral. The engine revved while giving gas but would not move. Transmission malfunction warning light came on. Had car towed to dealership.
- La Mesa, CA, USA
The contact owns a 2016 Ford Fiesta. While attempting to accelerate, the vehicle hesitated and failed to accelerate properly. In addition, a scrapping type noise was present coming from the steering wheel while operating the vehicle. The vehicle was taken to the deal hamilton Ford dealer located in clovis, New Mexico, but the failure was unable to be duplicated. The manufacturer was notified of the failure. The failure mileage was 8,000....updated 10/19/17 the consumer stated the seatbelts in back would lock up while in use.
- Portales, NM, USA
I picked up this new Ford Fiesta 5dr (auto transmission) 9/29/16 & the vehicle now has 1979 miles on odometer. I noticed this transmission issue right after I picked up the car & reported this to the dealer. The car/transmission seems to have a mind of it's own. The dealer at the time could not duplicate the problem & told me when I could duplicate it to return & have it checked; well that's a little hard since the issue is not pre-determined. On 7/12/2017 as I was stopped at a traffic light I realized my side vision was obscured slightly so I thought I would ease up towards the stop line to clear the obstructed view, I took my foot off the brake slightly in an effort to just let the car roll a little until I cleared the obstructed view but instead of my car just rolling it lunged forward & scared the life out of me so I pressed down on the brake to stop the car. There was no one in front of me & luckily no one in back of me either when this happened.
- New Port Richey, FL, USA
Has a hesitation when you press the gas pedal almost like too much fuel at one time and then all of the sudden it will launch forward. When this happens while turning it will cause you to redirect your steering quickly or you will end up on someone else's side of the road.and when pulling out from stop signs or signal lights is very scary and is a safety concern for me.not having power when needed is very unsafe for me and the other surrounding drivers.
- York, PA, USA
- Chandler, AZ, USA