10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 35,855 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Defected transmissions were installed on these cars. Ford recalled the least number with the least loss, but they kept the rest with their defected transmissions which cost more money than the car-??s value. Ford sold their cars with defected transmissions and they knew it!
- Staten Island, NY, USA
While driving on the highway my cars throttle body stopped functioning. Having to try and pull over I got stuck in the middle of traffic. I shut the car off and started it again and everything seemed fine. During the same trip home I got stuck on a small two lane bridge twice for the same reason. After getting off the bridge it happened a fourth time on the highway again doing 70mph.
- East Brunswick, NJ, USA
Ford dealership "fixed" the transmission on 7-24-19 except it's not fixed. At a stop when pressing the gas the car won't move then suddenly launch forward randomly. It also still loses all engine power while driving down the road. These were the same symptoms as before the "fix". this issue has caused a minor accident as well. We got lightly rear ended when a light turned green, we started moving forward and at about 7-10mph we lost all power and the person behind us couldn't stop quick enough. Damage was minor, just some chipped paint but it could have been much worse.
- Nashua, NH, USA
The contact owns a 2016 Ford Fiesta. While depressing the brake pedal, the vehicle continued to lunge forward without warning. At times, while applying pressure to the accelerator pedal, the vehicle would stall and then slowly pick up speed. There were no warning indicators illuminated during the failures. The contact also stated that the vehicle shifted into neutral while in drive, which caused the vehicle to overheat without warning. The vehicle was taken to galpin Ford (1000 sandretto dr, prescott, AZ 86305, (877) 826-2935) where it was diagnosed with a faulty transmission. Since owning the vehicle, the contact had the transmission control module replaced twice. The manufacturer was notified of the failures and provided the repair cost. The failure mileage was 39,000.
- Chandler, AZ, USA
Since week 1 the car (when at a stop and in gear) if you pressed the accelerator at any level the car would do nothing then after roughly 3-6 seconds it would randomly launch forward. It would also seemingly go into neutral on the highway which led to a complete loss of engine power. This also happens when on a normal road at any speed and is completely random and one time at a red light we began to accelerate then power suddenly cut out and we got rear ended lightly. I told peter's Ford in nashua nh during our 1st 3 oil changes about the issue and was told implicitly that it was completely normal and I shouldn't worry about it as it will just go away on its own. Essentially I was brushed off despite 3 complaints that never led to the dealer checking the car. These issues have been constant since we bought the car brand new in 2016.
- Nashua, NH, USA
When I step on the gas, the car sporadically will not go. So I will step on the gas little bit more and the car will still not go. So I will step on the gas a little more and then something will engage and I will shoot forward. This happens in places where it could be catastrophic. For example, once I was at a stop sign and this was happening and because my car wasn't moving, another car started to go and my car finally engaged and shot forward and I narrowly missed hitting that other vehicle
- Dallas, TX, USA
Lunges forward any time it wants, anyplace it wants too.
- Wauwatosa, WI, USA
My car stalls when I come to a red light..its like it dont wana move..slow accler ation
- Northaugusta, SC, USA
The contact owns a 2016 Ford Fiesta. While driving approximately 5 mph, the vehicle accelerated spontaneously and struck a tree. A police report was filed and there were no injuries. The vehicle was not diagnosed by the dealer. The manufacturer was not notified. The vehicle was not repaired. The approximate failure mileage was 5,000.
- Miramar, FL, USA
- Sierra Vista, AZ, USA