10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
5 / 1
Average Mileage:
34,131 miles

About These NHTSA Complaints:

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problem #15

Feb 012023

Fiesta

  • 106,000 miles
The contact owns a 2017 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the engine overheated due to a loss of coolant. The vehicle went into Limp Mode. The check engine warning light was illuminated. The vehicle was able to be driven to the residence. The vehicle was towed to the dealer, where it was diagnosed that the engine oil pump was faulty, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 106,000.

- Hixson, TN, USA

problem #14

Feb 112024

Fiesta

  • miles
I was driving down a very busy highway about 60 mph when my oil light started flashing on my dash and my check engine light came on and when I tried to push my brake pedal to stop my car I couldn't push it in. My brakes were very hard, I had to pull my emergency brake to stop my car and coast into a gas station so I didn't hit anyone. I have done a lot of research online and this same issue is already under recall on 2 other Ford Models as well as a class action lawsuit against Ford because of this issue. My model however is not listed under the recall because it has a manual transmission and they said that those models are not affected but that's clearly not true.

- Sumter, SC, USA

problem #13

Feb 112024

Fiesta

  • miles
I was driving down [XXX] headed to Columbia and as I was approaching a stop light and getting ready to press my break my oil light on my dash started flashing, and when I attempted to push my brake pedal I couldnt. My brake pedal was hard as a rock and wouldn't press in at all. The highway I was traveling on is a very busy 4 lane highway, I was traveling about 60mph and had to pull my emergency brake and practically stand on my brake pedal to get my car to slow down and coast into a gas station parking lot. I barely missed hitting the car in front of me by a few inches. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Sumter, SC, USA

problem #12

Oct 152023

Fiesta

  • miles
My name is [XXX] (phone [XXX], email: [XXX] ) I bought a Ford Fiesta 2017 VIN # [XXX] in Feb 2021. The car with 25K. Currently, at 59K Cylinder 1 and Cylinder 3 misfire because coolant gets in both cylinders, diagnosed by a local car mechanic! When driven, the car is a fire hazard!!! I-??ve submitted a claim to Ford Motor Company [XXX], and they replied they don-??t have a program that can help me! Next, I took the car to Ford's authorized service, Ted Britt Chantilly, VA. The car stayed there 11/7-11/21. According to them, the problem was only a cracked spark plug near cylinder 3. After I paid the diagnostic fee plus the repair cost. The car started exhibiting the misfire problems within the first 10 miles driven. The car was returned to the Ford Service department the next morning 11/22. The OBD reader at Ted Britt Chantilly, VA showed a misfire, this time in cylinder 1 and cylinder 4. My car is at Ted Britt Chantilly, VA for a second time since 11/22/. Still, they can-??t figure out why the car engine misfires!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Ganiesville, VA, USA

problem #11

Sep 212022

Fiesta 4-cyl

  • miles
I was involved in a MINOR motor vehicle accident. 9/21/2022 during the accident my 2017 ford fiesta suffered considerable damage(which I was ticketed for, they said wreckless driving.. I wasn't speeding and I have police reports to back this up). The car did its job and no one was substantially hurt. When I got a chance to look at the car further I noticed the passenger side motor mount(plate not the entire mount) exploded during the crash and allowed the engine to be pushed back. On that side. After retrieving the pieces that remained, there was a clear issue with the part previously mentioned. There is obvious gas porosity in the cast aluminum part. The car has since been brought back to running and driving condition. My over all concern is people potentially being charged criminally over what could be a manufacturing flaw. If the mount plate had held the damage my car received would have been considerably less. I'd like to also note I stopped at my local ford service center to inquire about this aswell. And he recommended I get in contact with ford(manufacturing) I tried by phone and that's almost impossible. I've attached photos for reference

- Saint Paul, MN, USA

problem #10

May 012022

Fiesta

  • 126,000 miles
The contact owns a 2017 Ford Fiesta. The contact had initially taken her vehicle to an independent mechanic for a tune-up. The check engine light appeared on the instrument panel soon after service and the vehicle was taken back to the independent mechanic six more times. Despite multiple visits, the engine light remained illuminated on the instrument panel. The vehicle was then taken to a dealer who diagnosed the vehicle with a defective pedal sensor. The contract also replaced the battery which removed away the check engine warning light. The vehicle was then taken to another independent mechanic for an oil change; after the oil change, the oil warning light appeared on the instrument panel. The vehicle was taken back to a dealer where they informed her that the engine had overheated and led to engine failure. The contact was given an estimate for a new engine. The manufacturer was notified of the failure and referred her to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 126,000.

- Columbia, SC, USA

problem #9

Apr 052021

Fiesta 4-cyl

  • 31,135 miles
After an oil change, oil completely drained from engine. No visible leak from oil pan plug or oil filter. The consumer stated the failure was determined to be an untightened oil filter.

- Teachey, NC, USA

problem #8

Jan 202021

Fiesta

  • 56,000 miles
Car wants to stall after getting fuel

- Whittier, CA, USA

problem #7

Jan 262021

Fiesta

  • miles
I was in an accident in 2019 a few months after purchasing car since then my engine light was on. Had it serviced and the engine light was still on. Was told it could be a transmission problem. Every now and then it would shuttle once started. Today it didn't want to excellerate while driving

- North Charleston, SC, USA

problem #6

Nov 012019

Fiesta

  • 60,000 miles
After and while gassing up car stalls and does not start up right way.. sounds like evap sensor and canister issues and Ford does not want to know about it..and car only has 60000 miles

- Brick, NJ, USA

problem #5

Oct 162019

Fiesta

  • miles
The car want start and the oil light and engine light is on. I had a oil change done on the car today after getting it home it will not start up the battery is good but the car is just not start. Its turning over but staying

- Homestead, FL, USA

problem #4

Aug 082019

Fiesta 4-cyl

  • 73,824 miles
My car been acting like it don't wanna start back in March its been saying engine malfunction service now and I been in contact with Ford about it for the longest. I wanted them to fix it because I got the car from them and I knew I was still in my warranty. Then my car was only a year and a half old. They been telling me the part been on back order and some people said they don't a order for my car but 3 weeks ago from today I was driving my car and it started slowing down on was on martin luther king drive. I got an oil change a week before my warranty expired no one said anything to me about my car needed more work and they didn't say anything about the part I ordered. It's like as soon as my warranty expired my car started skipping and not wanting to start. I got my car towed and Ford worked on it saying that the throttle body to my car went out and it needed to be replaced. I have pictures and videos from when my car started acting up to when it stop driving.

- Auburn, AL, USA

problem #3

Aug 122019

Fiesta

  • 15,000 miles
Vehicle engine stalls when in traffic. When I decelerate and engage the clutch (manual transmission), sometimes the engine speed will go so low, the engine stalls. It usually happens in very heavy traffic and I have to engage the clutch. This always happens when the vehicle is in motion. This happens pretty much anywhere, street, highway, freeway, drive way. It only happens when the clutch is engaged. If the car is in gear and the clutch is not engaged, it wont stall. I did take it to hemborg Ford in norco, ca and they reflashed the computer, but it still is happening. Yesterday 12 Aug, I was entering a roadway and a vehicle jumped in front of me. I applied both the brakes and clutch and when I tried to accelerate, the engine was stalled creating a very dangerous situation as I was already committed to entering the roadway and vehicles were approaching me from behind at a very high rate of speed.

- Eastvale, CA, USA

problem #2

Nov 112017

Fiesta

  • 2,000 miles
Turning a curvature on a mountain road steering locked and brakes failed car went over the mountain as a result passangers three were injured and one fatality.

- Montebello, CA, USA

problem #1

Jan 182019

Fiesta

  • 42,000 miles
I recently purchased the 2017 Ford Fiesta, (just hit the 30 day mark), and about a week in I noticed the car do this jolt thing while accelerating. I thought I may have been just laying my foot too hard on the gas by accident but now, on a few different occasions, while slowing the car down it has violently jumped forward. It started as seeming to have a hard time switching gears on acceleration but these few times I was slowing with my put on the brake and it thrusted forward, violently.

- Phoenix, AZ, USA