10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
12,517 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #6

Nov 012023

Fiesta

  • miles
The incident happened on November 1, 2023, and the complaint is on a 2019 Ford Fiesta with approximately 22,700 miles and still covered under the power train warranty. A family member and I were driving and I started to feel nauseous, and had difficulty thinking clearly. This improved once exiting the vehicle. My family member experienced the same symptoms of nausea and difficulty thinking when driving, and additionally had a headache. This was improved by rolling down the windows. The vehicle was taken to Pearson Ford in Zionsville, Indiana and was found to have a cracked exhaust manifold with exhaust fumes leaking into the cabin. This was deemed a premature part failure of the exhaust manifold, as there was no damage done to the vehicle and the vehicle having low miles, approximately 22,700. The dealer agreed to replace the exhaust manifold under warranty, but had to order the part. Repair is still pending.

- Indianapolis , IN, USA

problem #5

Apr 142023

Fiesta

  • 70,000 miles
The contact owns a 2019 Ford Fiesta. The contact stated while at a complete stop at the traffic light, the vehicle inadvertently lunged forward and crashed into the rear of another occupied vehicle. There was no warning light illuminated. The air bags did not deploy. There were no injuries sustained. A police report was filed. The contact was able to continue driving. An unknown dealer was notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.

- Laredo, TX, USA

problem #4

Nov 222022

Fiesta

  • miles
Catastrophic Engine Failure due to the manufacturer's recommendation and use of conventional motor oils in the form of Synthetic Blend Motor Oil or Super Premium Motor Oil, a specification WSS-M2C945-B1, from the 2019 Ford Fiesta Owner Manual. It leaves the driver and occupants stranded in the middle of the road with an inoperable vehicle. Being a small 4 cylinder engine the engine is high revving and produces sludge. Whereas if the manufacturer recommended Full Synthetic oil as the car parts store do as part of the oils usable for that specific model. There would have been no engine failure as occurred with my vehicle on 11/22/2022. No sludge would form in the engine. Because synthetic oil is proven not produce any sludge in an engine. I believe a recall should result in the manufacturer recommending full synthetic in the owner manual and engine oil be replaced by dealer service to full synthetic as well as engine work be done due to damage from conventional oil.

- Gorham, NH, USA

problem #3

Sep 252021

Fiesta

  • miles
In SEP-2021, the engine overheating warning light came on. We stopped the car and realized that the coolant level in the overflow reservoir was very low. There was no obvious leak on the ground or on the engine. We purchased coolant and topped off the coolant reservoir to the appropriate level. A couple of weeks later, we noticed again that the coolant level had gone down significantly while there was no sign of coolant whatsoever on the floor of the garage. We dropped off the car at our local Ford dealer on 20-OCT-2022 for a diagnosis. On OCT-22, the service department confirmed that the engine had overheated and that the head gasket had blown and informed us they would contact Ford to discuss the repair. Further feedback from the dealership was that they would need to tear down the engine at Ford's request for further investigation. We received a loaner vehicle from the dealership on 29-OCT-2022. Fast forward to FEB-2022 and the dealer confirmed that they had found no external leaks and the diagnosis had revealed codes P1299 and P0303. Further testing revealed coolant found in cylinder # 3 so the coolant was found to be leaking inside the engine. Engine block was found to be cracked. They also confirmed that Ford Motor Co. had agreed to replace the engine under warranty. The repaired vehicle was finally returned to us on... 20-JUN-2022, 8 months after it was dropped off at the dealership.

- Ringwood, NJ, USA

problem #2

Jan 202021

Fiesta

  • miles
Purge valve canister failed on my 2019 Ford Fiesta. I only mention this, because 2012-2018 Ford Focus models had a recall that was similar, and my Purge Valve Canister went out after 1 year and approximately 60,000 miles.

- Austin, TX, USA

problem #1

Mar 012019

Fiesta 4-cyl

  • Automatic transmission
  • 5,100 miles
The contact owns a 2019 Ford Fiesta. While driving 20 mph, the vehicle failed to decelerate when the accelerator pedal was released. The contact stated that the engine rpms were at 1,100. When the brake pedal was depressed, there was a delay, the vehicle continued to move forward, and the rpms dropped to 750. The vehicle was taken to dave smith Ford (located at 4045 transit rd, williamsville, NY 14221, (716) 634-2000) where it was diagnosed that there was computer failure. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 5,100.

- William Ville, NY, USA