10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
88,680 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #13

Feb 092021

Five Hundred

  • 111,200 miles
After driving half-hour in high-way southward on I-45 in the morning. The car cannot be accelerate at around 40mph when I ramp up to 288, and the auto-lock light turned red. Seconds later, it recovered back. 2 minutes later, it happened again. And again. So I parked it. ~8-hours later, I started it and the auto-lock light red again. Seconds later, the engine stopped when I back the car. I stepped on gas-pedal when I tried 3rd time, and the car moved and the auto-lock light kept red. 10-minuts later, when I drive on 288-South at ~60mph, both of the repair light and engine light turned yellow and the auto-lock light off, seconds later, the repair light off. The engine light kept on. So I get down the highway, cannot accelerate car with gas-pedal on and cannot turn sterring wheel, the car slow down and stopped by itself. 5-minutes later, I started it again with engine light on with yellow, the car moved and 10 minutes later, I parked it home.

- Pearland, TX, USA

problem #12

Jul 092020

Five Hundred 6-cyl

  • 220 miles
I had this car repaired twice at a professional mechanic shop that cost me thousands of dollars. Every time, the car comes to stop or dies on me. I replaced the fuel filter one time that is underneath the car. Now the car is sitting in my garage because of the fuel pump not functioning and does not make that sound anymore when you turn the key on.

- Austin, TX, USA

problem #11

Jan 302020

Five Hundred

  • 170,000 miles
Car is leaking fuel from the gas tank area, looks like its leaking from the filler neck. At times it leaks a considerable amount. I'm also having surging issues. Mainly at low speeds. The vehicle has also shut down in the middle of traffic. These problems truly concern me and I question the safety of the vehicle and my children and myself while in this vehicle.

- Lebanon, OR, USA

problem #10

Jul 172013

Five Hundred

  • miles
I don't know if this belongs in engine or fuel/propulsion system. There was no mention of 'gas peddle' in either. The date of 07/17/2013 is approximate. It may have been between 2013 - 2015. I am not sure of the exact dates. It was when I was going to a pain specialist in buffalo after my rear-end accident in my previous car in July 2012. Location - I-190 & NY-198 buffalo, NY 14207 42.930405, -78.899552 merge ramp from the NY-198 to the I-190 North. 2007 Ford Five hundred the problem: The gas peddle stuck when I had to do a fast acceleration / I floored it. I had to put the car in neutral and press the gas peddle a couple times to get it unstuck. I had it in to the Ford dealer where I bought it and they fixed or cleaned something. The Ford dealer said that it would cost about $400 to replace the component if this didn't work. It happened again when I did another fast acceleration. I was able again to get it unstuck. I have not had the occasion to do a fast acceleration since. I don't run it fast if I can help it.

- Lockport, NY, USA

problem #9

Jan 012018

Five Hundred

  • 240,000 miles
Vehicle surges when you let off the brake. This started shortly after we purchased the car a couple years ago. They either serviced or replaced the throttle body and that worked for about 6 months or so. Now the car shakes really bad anytime we have to stop and have to keep foot on the brake really hard, sometimes the car dies during this too as well as going from reverse to drive. As soon as you let off the brake the car accelerates, can make it up to almost 40 mph without even touching the gas. It runs horribly in the heat too. Any temp over 70 it jerks into 2 or 3rd gear hard when stopping and going.

- Villa Ridge, MO, USA

problem #8

May 012016

Five Hundred

  • 130,000 miles
The car surges several feet when you release the brake. It will do this moving forward or when backing up. The car literally jumps a few feet and you must apply the brakes immediately or risk hitting anything close. It makes it very hard to park and worries us a lot when at stoplights with pedestrians crossing. The car can be a at a complete stop or simply releasing the brake pedal in a turn, backing up or going straight, it is very scary. The surge usually is more of a jump of 2-4 feet. The internet is chock full of customers with the same complaint.

- Scottsdale, AZ, USA

problem #7

Jan 242016

Five Hundred

  • 27,000 miles
Car in the mornings is accelerated and when placed in reverse it moves by itself very accelerated and its parked on a flat surface with no slopes. Transmission feels as if running forcefully but changes gears I guess fine just got the car and has low miles at 27000 miles. And does it everyday.

- Donna, TX, USA

problem #6

Nov 022015

Five Hundred

  • 68,000 miles
At a standstill, car seems to want to surge forward, have to brake to keep from hitting other car.

- Douglas, GA, USA

problem #5

Jun 122012

Five Hundred

  • 71,000 miles
The vehicle has unintended acceleration issues. There was an investigation by the nhsta but nothing came of it. The car still accelerates on its own when I pull into parking spaces or leaving parking spaces. I have to keep my foot on or by the brake pedal as to not hit other cars or people. Having the air conditioning on seems to worsen this problem substantially. It is completely random and I know I'm not the only person that has experienced this issue. Please reopen your investigation and make sure you have both the ac on and off. It's mainly when it is on, but still completely random. I don't know how people and property haven't been injured or damaged as a direct result of this well known issue.

- Aiken, SC, USA

problem #4

May 102012

Five Hundred

  • 120,000 miles
The contact owns a 2007 Ford Five hundred. While parked, the contact smelled an extremely strong fuel odor outside of the vehicle. The failure recurred sporadically. The VIN was not included in NHTSA campaign number: 11V355000 (fuel system, gasoline). The manufacturer was notified of the failure. The approximate failure mileage was 120,000.

- Chicago, IL, USA

problem #3

Jul 122011

Five Hundred 6-cyl

  • 79,000 miles
While pulling into a parking space and my foot off the accelerator, the car will suddenly surge forward. It seems to happen more frequently when the weather is hot. While shopping today in 90+ temperatures today, the car accelerated on more than three occasions as I pulled into parking spaces. The car has accelerated on at least two occasions when I have stopped for pedestrians. Fortunately, I had my foot on the brake. Today, I came very close to crashing through my garage cabinets when the engine surged as I pulled into the garage and was inching forward to clear the garage door.

- Bartlett, TN, USA

problem #2

May 022009

Five Hundred

  • 55,000 miles
I was driving through a parking lot and was pulling into a space to park. I did not have my foot on the accelerator, as I was just easing to a stop. The engine surged and my car lunged forward, almost hitting the vehicle parked in front of me. This has happened multiple times since, at one time almost hitting a pedestrian. I have to keep my foot on the break constantly and hope I can get the car stopped before someone or something is hit, and pray I don't have to use the accelerator at the low levels of speed.

- Jackson, MO, USA

problem #1

Jun 122012

Five Hundred 6-cyl

  • 81,421 miles
My 2007 Ford Five hundred sel fwd with the 3.0 V-6 (81,421 miles) and 6 speed automatic transmission will intermittently surge forward or backwards without gas pedal application when idling in gear. It is as if I floored in a jackrabbit start. It does not do this every time that the car goes to idle in drive or reverse (for example, if I am in traffic at a stoplight) but it will do this at least once every time I drive. I have had to keep my right foot firmly on the brake pedal while backing or in a parking lot to keep the car from hitting pedestrians, other cars, sign poles in parking lots and my carport's wall. It will suddenly rev up when in either drive or reverse without my foot on the gas pedal and try to move in an uncontrolled manner. It may only do it once or it may do it three or four times in just as many seconds. I was unaware of this problem and nearly hit another car the first time this happened. There was no warning. No check engine light activated. My car is equipped with a tachometer, I have seen it jump as high as 2000 RPM from a 750 RPM idle and then fall right back to 750. The fact that I have not hit anyone yet is proof that this is not a pedal misapplication error, but my concern is that an inexperienced driver or someone who is unaware of this defect will be surprised by it and kill or injure themselves or someone else. This is the first time I have ever owned a vehicle with such a problem I took my car to my local Ford dealer and was told that the problem is a defective throttle body which is being replaced tomorrow. I researched this problem on the internet and have found reports that the replacement part is no better than the original. The fact that a defective part can cause a vehicle to act in such a dangerous manner is symptomatic of a factory defect and should be acted upon by the NHTSA as soon as possible.

- Little Rock, AR, USA