10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 117,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Rear suspension toe-link failure on left side. Incident occurred without any notice at speed of approximately 30-35 MPH on highway after pulling away from having stopped for traffic light at intersection. Vehicle swerved uncontrollably to right at approximately 45 degrees, then began slow drift to left during which I was finally able to regain control by applying throttle pressure and torque to front wheels to pull it forward. This fortunately occurred on a multi-lane roadway with no other traffic to either side of vehicle. No insurance claim has been filed as vehicle was otherwise undamaged during this event, but it was towed to Vogler Ford, Carbondale, IL, where it remains in their service lot. It is available for inspection. I do not know if they have discussed this situation with any Ford Motor Co. personnel.
- Carbondale, IL, USA
The contact owns a 2010 Ford Flex. The contact stated while driving 35 mph, the passenger's side rear tire was drifting to the right independently causing the contact to lose control of the vehicle. The contact regained control of the vehicle and pulled to the side of the roadway. The contact had the vehicle towed to bill knight Ford (9607 S. memorial dr, tulsa, ok 74133) who inspected the vehicle and diagnosed that the rear toe link was fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 351,000.
- Tulsa, OK, USA
- Cleveland, OH, USA