10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 96,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Door swung open in parking lot. Door will not close at all and it will not latch, car is not drivable. It could have caused injury or damage if the door hit someone.
- Albuquerque, NM, USA
The contact owns a 2012 Ford Flex. The contact entered the front passenger's side door and her leg was severely punctured by a sharp corner on the seat bracket. The contact sustained a deep laceration. The vehicle was taken to an authorized dealer, who covered the pointed corner area of the seat bracket. The manufacturer was notified of the problem. The approximate failure mileage was 14,000.
- Albertviile, AL, USA
- Tucson, AZ, USA