10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 20,000 miles
About These NHTSA Complaints:
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The contact owned a 2012 Ford Flex. While driving 1 mph, the vehicle accelerated backwards rapidly and crashed into a tree. The air bags did not deploy. A police report was not filed. The contact sustained minor injuries to the knees, which did not require medical attention. The vehicle was destroyed and towed to richmond Ford Lincoln (4600 w broad St, richmond, va 23230) where the cause of the failure was not determined. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.
- Richmond, VA, USA
- Barberton, OH, USA