8.0

pretty bad
Typical Repair Cost:
No data
Average Mileage:
110,350 miles
Total Complaints:
3 complaints

Most common solutions:

  1. not sure (1 reports)
  2. repair transmission (1 reports)
  3. replace transmission (1 reports)
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problem #3

Jun 002026

Flex Titanium 3.5L

  • Automatic transmission
  • 135,500 miles

Transmission:

I bought this car in August of 2025. It is a 2012 Ford Flex ECO Boost Titanium, twin turbos, 355 HP. 3.5 liter. Apparently, car was not maintained very well, and the dealer did a very poor job of checking the car over before putting it up for sale.

In ten months, I have had $7,500 worth of repairs done to this car, brakes, control arms, tie rod, shocks and struts, front axle, tires and a few other things.

Back in June the car started stuttering when I took off at a normal speed but was ok if I took off on the fast side. Went back to dealer and had their transmission guy take car for ride by himself, brought car back and told service manager he could not duplicate problem. I took the transmission guy for a ride and duplicated the problem. When we returned, he took it for a ride by himself. Service manager called me in and gave me two print outs, one said he could not verify stutter, 2nd one says car shifts fine. Vehicle was under an aftermarket warranty at this time, purchased from the dealer.

Stutter getting worse, took car back to dealer, he says looks like a bad convertor or transmission and now my WARRENTY IS EXPIRED. Why would they do this, it wasn't going to cost them any money if they fixed it the first time. The sh*t is going to hit the fan tomorrow if it is a bad transmission.

- Roy S., Monroe, CT, US

problem #2

Mar 052022

Flex Limited 3.5L V6 Ecoboost

  • Automatic transmission
  • 154,459 miles

4 days after test driving and purchasing the car, I started to notice a shudder when the car was under light to medium acceleration around 35-60mph. Thought maybe it was a misfire or driveshaft problem, but upon investigating both of those avenues, neither seemed to be the case. Read online most likely problem is a failing torque converter. Took it to the transmission shop in town for them to look at it, and they said my transmission fluid was full of metal shavings and that more than likely the whole transmission would have to be replaced, with an estimated cost of over $4k. I'm trading this thing in at the end of the week, and will be letting the dealership know that it was very "convenient" to have a car start failing right after purchasing it, with the dealer saying there were zero problems with the vehicle.

- Sam A., Princeton, US

problem #1

Nov 022016

Flex SE 1.6L V4

  • Automatic transmission
  • 41,000 miles

The transmission in this car is junk. Ford has extended the warranty to 100,000 miles on the transmission. The transmission shudders, shakes, surges and hesitates on acceleration. Car is totally unsafe to drive. Has been this way since new. If you take it for repair you are told this is normal and that the car has to be reprogrammed to learn how you drive. Baloney. At 41,000 miles I took the car to the dealership and the service tech admitted the car was totally unsafe. They cannot repair it. They cannot get repair parts. They told me I'm on a waiting list for 2 to 3 months. What good is the warranty being extended if you cannot get parts. This must be an extensive problem if you cannot get repair parts. Ford is ignoring my calls. I had to trade the car and get rid of this junk. I took a tremendous loss. Ford will never sell me another car. I will probably join the class action lawsuit that has been filed on this vehicle. Do not buy a fod

- eugenesd, Letcher, SD, US