The contact owns a 2013 Ford Flex. The contact stated that the driver side door ajar light was constantly illuminated. The contact stated that due to the failure, the battery had to be replaced twice. The contact also mentioned that on a separate occasion, while reversing the vehicle the gear shift became inoperable without warning. The vehicle was restarted, and the vehicle operated as normal. The vehicle was not diagnosed or repaired. The local dealer was not contacted. The manufacturer was notified of the failure, they informed the contact that there were no recalls for the vehicle. The failure mileage was approximately 36,492. The VIN was incomplete.

- Purcell, OK, USA

The contact owns a 2013 Ford Flex. The contact stated that the door ajar warning indicator illuminated even when the doors were closed. The contact stated that due to the failure, the interior lights did not cease to function, the doors would not lock, and the horns would function independently. The vehicle was taken to the dealer where it was diagnosed that the interior door latches would need to be replaced. It was unknown if the vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 39,000.

- Albany, GA, USA

Passenger driver side door always says ajar, doors don't lock, dome light always stays on. Driving, and stationary.

- Bakersfield, CA, USA

The contact owns a 2013 Ford Flex. While operating the vehicle, a warning indicator erroneously illuminated, which indicated both the rear driver and passenger side doors were unsecured. The interior lighting remained illuminated inside the vehicle. Upon inspection, is was also discovered that the battery cable line was corroded. The vehicle was taken to the dealer, but not repaired. The manufacturer was not notified of the failure. The failure mileage was 80,000. Updated 01/10/2017 consumer stated both right and left passenger doors in back does not close right. Updated 7/9/18

- Lake Elsinmore, CA, USA

The contact owns a 2013 Ford Flex. The contact stated that when the front passenger side door was closed, the front passenger side door ajar warning light illuminated. In addition, the doors failed to lock when the vehicle was operated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 46,000.

- Maplewood, NJ, USA

The contact owns a 2013 Ford Flex. While parked, the contact heard a chime and the door ajar warning light illuminated even though the doors were closed. The contact had to remove the bulbs in the instrument panel to prevent the light from illuminating. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 50,000. The VIN was unavailable.

- Reynolds Station, KY, USA

The door sensor on my 2013 Ford Flex continuously says the door is "ajar" even though it may not be. This causes all of the interior lights to come on, as well as the doors to unlock. This is a huge safety concern as I travel daily 80-90 miles with two toddlers in my vehicle. Sometimes you can shut the door 4-5X and the door ajar sensor will go off, but most of the time, you have to just deal with it.. unsafe and all. Also, the door ajar sensor when the car is off and parked causes the alarm on the vehicle to go off at random times...usually all through the middle of the night! this is a daily occurrence that has been happening for approximately 10 months. Ford will not cover this as they say my vehicle is out of warranty and the cost is estimated $600 to repair. I should not have to pay for something of this nature when I am not the only person this particular problem. If you do a simple internet search, everyone has this issue with their Ford door ajar sensor, not just on the Flex! this is definitely a safety issue that needs to be addressed and something should be done about this on Ford's part. Calling Ford's customer relation department was a waste of breath.

- Roper, NC, USA

Driver side door and right back passenger ajar door. It says its open when its running. Totally unsafe for my kids who ride in the back. Since I bought this vehicle to have a better comfort with my family and drive them to their school, soccer practices and games. :( total disappointment bout this issue. When Ford charges me around $500 to fix it, when supposed to be a recall for faulty latch..

- El Monte , CA, USA

The driver door is showing ajar. It you slam the door multiple times, the light will go off. Every time you put on brakes, the chiming goes off and light comes on. I have seen this has been a recurring problem and Ford will not issue a recall. Must replace entire latch system to correct the problem.

- Ocilla, GA, USA

Door ajar light for the front passenger door stays lit even though door is closed. At times it takes over twenty attempts to get it to turn off. Doors will not lock and lights do not go off at night until you manage to get the door light off. Even when light is off and door has not been opened it will suddenly light up and alarm goes off when driving.

- Ridge, NY, USA