8.0

pretty bad
Typical Repair Cost:
$1,650
Average Mileage:
121,000 miles
Total Complaints:
2 complaints

Most common solutions:

  1. not sure (1 reports)
  2. replaced water pump (1 reports)
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problem #2

Oct 142019

Flex V6

  • Automatic transmission
  • 120,000 miles

So, in October 2019, our 2013 Flex is overheating and we're told by the Ford dealership the water pump needs replacing at a whopper of a cost, $1650. Now, other issues are emerging which I may elect to add, depending on if the Ford dealer says it's on us or on them. Our check engine light came back on December of 2019 so there may be more to come. The Flex is back with the dealer as I type.

- Ruth C., Harvest, AL, US

Comment Disabled Add Complaint
problem #1

Feb 172021

Flex SEL

  • Automatic transmission
  • 122,000 miles

Why was the class action case dismissed? A water pump that is located inside the engine and when leaking will ruin your entire engine without any warning? If your Flex is losing heat don't assume it's an easy fix. Your entire engine could be lost.

- Kathleen L., Bristow, US

Comment Disabled Add Complaint