10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
8,934 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2016 Ford Flex:

Unsubscribe any time. We don't sell/share your email.

problem #7

Jan 042022

Flex

  • miles
The rear camera on this 2016 Ford Flex has gone bad 3 times since buying it in 2017. It is upside down or will be green, black or blue leaving no view at all. A Ford dealer has seen it on multiple occasions.

- Albuquerque, NM, USA

Add Complaint
problem #6

Dec 062024

Flex

  • miles
Back up camera image is distorted or flipped. This is a safety risk.

- Charleston , SC, USA

Add Complaint
problem #5

Oct 012024

Flex

  • miles
Rear camera is malfunctioning. When the vehicle is in reverse, the display shows either a flashing green screen followed by an error message or an upside down image with no parking aid lines.

- Saint Louis, MO, USA

Add Complaint
problem #4

Jan 172019

Flex

  • miles
Rear backup camera fails. It was repaired once under warranty, (7 Jan 2019) second time under extended warranty protection (17 Jun 2021), now has failing for the third time. Local Ford dealer has the information and I have repair invoices.

- Eight Mile, AL, USA

Add Complaint
problem #3

May 132019

Flex

  • 30,500 miles
The interior passenger side front floor well was filled with water while parked. Water leaks through weep holes at bottom of windshield

- Pennsauken, NJ, USA

Add Complaint
problem #2

Aug 202018

Flex

  • 32,000 miles
"takata recall" my engine light went on 2000 miles before my manufactures warranty expired. I have a Ford shop here, but they are rated so low and I hear nothing but bad stuff about them, so I called the next closest 95 miles away in spearfish, sd. I explained to the guy what code the engine threw, but my light is now off. He said not to come in, until my engine light came back on. Meanwhile my engine still hisses and the exhaust odor is so strong inside and outside of the vehicle. I have 36,879 miles on my 2016 and either have an exhaust leak from the headers or the manifold. The engine light won't come back on and noone will check the vehicle without it on. There is no reason for my "newer" vehicle to have an exhaust leak to this extent.

- Gillette, WY, USA

Add Complaint
problem #1

Jul 302016

Flex

  • 38 miles
Purchased a new 2016 Ford Flex on July 29, 2016, drove it most of the day on Saturday and smelled exhaust fumes mostly every time I exilirated. Wentto urgent care sick from exhaust fume poisoning, got worse as day went by and went to a regular hospital er. Brought vehicle back to dealer on Monday and after them researching the problem, it was faulty vent in rear causing exhausting to enter into interior.

- Houston, TX, USA

Add Complaint