Hands-free connection to phone-Bluetooth. This happened a year ago. I believe around Sept 14th 2020. 6 days after warranty expiration the Sync3 hands-free system died on my Flex. I only had 32000 miles at that time. It was touted as a great safety feature when I purchased the car brand new. I live in Branson Mo where every road is curvy and drops off into ravines. The system is totally inoperable. Called Ford 800 number, they checked and told me they would not do anything with it. Talked to the local dealer and they said they only get so much goodwill money from Ford each year and since I didn't buy it from them they were not going to do anything. I used to live 8 hours north. Say it needs an APIM module. Well a couple months after that went out my backup camera fails to work about 20 percent of the time. DIstorted wavy screen, can't see anything. 2 safety features that are a joke when they don't work. Ford has multiple recalls on different years for the same systems. I am available to contact and inspect the car at any time.

- Branson, MO, USA

The air conditioner will turn off by itself or blow hot air out of no where. Sometimes it will blow hot air in the front and cold in the rear and vice versa. The radio intermittently shuts off as well. There are times where my key fab will not lock or unlock my car. The A/C problem.happens when the car is in motion. The radio will happen when in motion or at a stand still. The key fab is when the car is stationary.

- Winchester, CA, USA