10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #1

Mar 132024

Flex

  • miles
The keyless entry keypad - driver sides B-Pillar front door-??s trim panel came loose while driving on I-95 today (approximately 70 mph). It was not apparently loose before this event. It dislodged and hit the rear passenger window. This is a safety issue because, were the window down, it would have hit a child passenger. Additionally, with the force that was exerted on the window, breaking the glass was definitely a possibility. Lastly, it was very startling to the driver. The dealership did confirm this issue. They provided a TSB - TSB20-2427. There was no warning that this would occur.

- Edgewater, FL, USA

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