Backup Camera is inverted and no longer displays guides.

- Burbank, CA, USA

The rear camera in this vehicle is not functioning properly, and it is a known issue on other models of this year.

- Collinsville, IL, USA

In December of 2024 the backup camera on my 2019 Ford Flex started failing intermittently. Sometimes when I put the vehicle in reverse, I get a blue or black screen instead of the camera view. I have seen other complaints with this same issue.

- Punta Gorda, FL, USA

rear view camera not functioning properly, intermittent function

- Lynn Haven, FL, USA

My camera has not worked for at least 2 years. At first it was intermittent. Sometimes working, sometimes dark. Now I have an inverted image 100% of the time.

- Dorset, VT, USA

Back up camera stopped working blue or blank screen when car is put in reverse. Safety concern when backing car up.

- Jacksonville, FL, USA

Rearview camera is appearing upside down on screen when going in reverse.

- Warren, MI, USA

Rear park aid camera failure. The camera does not always display when reverse is selected. The camera only shows an upside down image when it displays. The camera displays severe vertical lines when dark, virtually making the display useless. This is a safety issue because I cannot see persons or objects behind me if the camera is inoperable. If the camera is operable, with the display upside down, it is disorienting to use as a means of protecting persons or objects behind me as well as protecting my vehicle from damage. I have not taken it to the dealer for this issue, as it began after the warranty period expired. The problem has not been inspected by a dealer, independent service center, the manufacturer, police or insurance representatives. The vehicle has not been recalled for this issue. I find this surprising, given the large number of Ford vehicles which have been recalled for rear camera problems. I also find this to be a somewhat common problem with the Ford Flex across multiple model years, based on viewing of various chat boards found on the internet.

- Louisville, KY, USA

The Back up camera failed several times. When vehicle is put into reverse the screen would be black and after some time a message indicating failure to connect to camera would appear.

- West Liberty, OH, USA

2019 Ford Flex Back-up camera either upside or unavailable when the car is put into reverse. Car is available for inspection upon request. The software has been successfully updated multiple times. The camera going out or being upside down when backing up is definitely a safety issue. No inspection has taken place. The car is 5 years old and the camera worked for about the first two years. There were no warning signs for the problem. Thought a recall would be issued.

- Cincinnati, OH, USA

Vistaroof rear cracked from inside. No impact marks Simular problem with other Ford sun's Afraid it will shatter inside vehicle

- Dover , DE, USA

I pulled out of my driveway and maybe 2 miles down the road heard a giant -??pop-?? noise. I pulled over to see what happened and found a giant whole and cracking/glass from my sunroof! The weather is clear there was no debris hit my sunroof simply shattered.

- Corinth, MS, USA

The backup camera malfunctioned. The malfunction was reported to the Ford dealer. No replacement part is available from Ford. The car is still under warranty, but Ford is making no efforts to repair or replace this mandatory safety component of my car.

- Houston, TX, USA

Rear back up camera works intermittently. Dealer inspection determined that the camera needs to be replaced. Vehicle is only a couple years old.

- Silverthorne, CO, USA

While the Flex was parked in our driveway, the glass in the rear hatch blew out. It occurred around 5:00P. The temperature was in the 70's all day. No one drove, went into the Flex, or opened the hatch that day. At 4:30P the glass was still intact. At 5:00P the hatch glass was seen on the ground and rear bumper.

- Mount Pocono, PA, USA

Occasionally when I am turning left or right there is a clunking noise under the front end of my car. I typically back into a parking space and when I am lining up my car to back in is mostly when the noise occurs. It is a loud sound that almost sounds like a popping or snapping. It does not matter the temperature outside, nor does it matter whether it is dry or wet. It isn't happening every time either. It is frightening, though, because I had a tie rod snap on a car one time and it always makes me think of that. I did take it to a Ford garage and it didn't make the sound so they did nothing because they really couldn't tell me what it may be. My car is garage kept.

- West Middlesex, PA, USA